Food and grocery deliveries across major Indian cities could face disruptions during the New Year period as gig workers associated with leading platforms announce coordinated strike action. Delivery partners linked to Swiggy, Zomato, Zepto and Blinkit have called for a work stoppage from December 31, raising concerns over delays at a time when demand typically peaks.
The protest follows a series of demonstrations seen earlier this month and is being backed by worker collectives including the Telangana Gig and Platform Workers Union and the Indian Federation of App Based Transport Workers. Union representatives say the strike reflects growing dissatisfaction among delivery executives over pay structures, safety conditions and the absence of formal social security.
Workers claim that earnings have not kept pace with rising order volumes or operational costs, while algorithm driven incentives and penalties have made incomes unpredictable. Many delivery partners say they are required to work long hours in adverse weather and high traffic conditions without guaranteed rest breaks, insurance cover or protective equipment. The introduction of ultra fast delivery timelines has also drawn criticism, with workers arguing that such models increase road risk without corresponding compensation.
According to union leaders, delivery executives are also facing account suspensions and penalties without transparent grievance redressal mechanisms. Random ID blocks, delayed payments and limited technical support are among the issues cited in representations submitted to authorities.
The list of demands includes a revision of payout rates, withdrawal of extreme delivery deadlines, mandatory safety gear, fair task allocation, fixed working hours, health and accident insurance, pension benefits and clearer government oversight of platform based work.
If the strike holds through the festive period, consumers may see longer wait times for food orders, grocery deliveries and essential supplies, particularly on New Year’s Eve. Industry watchers note that the disruption underscores deeper structural challenges within India’s gig economy, which employs millions but continues to operate largely outside traditional labour protections.
With order volumes expected to surge at year end, pressure is likely to build on platforms and regulators to open dialogue with worker groups and seek an interim resolution.
