Swiggy, a major competitor to Zomato in the food delivery space, has significantly expanded its services in collaboration with the Indian Railway Catering and Tourism Corporation (IRCTC). The company now delivers food to 100 railway stations across 20 states, allowing train passengers to enjoy a wide range of meal options during their journeys.
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Travelers can choose from over 7 million menu items, representing at least 35 different cuisines, offered by more than 60,000 restaurant brands. The food is delivered directly to their seat, making the travel experience more comfortable and convenient for passengers who want high-quality and diverse meal options.
Swiggy has also introduced a unique guarantee — if a passenger’s meal isn’t delivered before the train departs, they will receive a full refund. This ensures reliability and confidence for travelers placing orders. Passengers can easily pre-order their meals by searching for “Train” on the Swiggy app, entering their PNR number, and selecting the station where they’d like their food delivered.
To enhance the onboard dining experience, Swiggy has also introduced sustainable cutlery with every order. Each meal now comes with a spoon, fork, and tissue packaged in an eco-friendly pouch, ensuring convenience while promoting environmental responsibility.
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Massive Growth Since Launch
Swiggy’s journey into train delivery began in March 2024 when it first partnered with IRCTC to start serving meals on trains. The response has been overwhelming, with the platform already fulfilling over 10 lakh orders within a few months.
Among the most active stations, Vijayawada Junction has seen the highest number of orders, while Kalyan Junction recorded the largest single order — consisting of 41 burgers and 40 fries. Biryani has emerged as the most popular dish, with over 1 lakh orders placed so far.
Interestingly, passengers aren’t just sticking to familiar cuisines. Swiggy has noticed a growing demand for diverse dishes, including Tibetan baked cheesy momos, Lebanese chicken shawarma, Mexican mushroom and cheese quesadillas, and cinnamon churros. This shift indicates a growing curiosity among travelers to explore international cuisines during their train journeys.
A Word from Swiggy’s Leadership
Commenting on the expansion, Deepak Maloo, Vice President of Swiggy Food Marketplace, emphasized how deeply food is tied to the train travel experience in India.
“Train journeys have always been a core part of India’s cultural landscape, and food makes those journeys even more memorable. Expanding Swiggy Food on Trains allows us to offer passengers a richer and more convenient dining experience while traveling,” Maloo said.
He further noted that this rapid growth is a clear reflection of how technology and logistics can seamlessly come together to improve the customer experience, allowing travelers to enjoy restaurant-quality food without compromising their journey.
As Swiggy continues to scale its operations in collaboration with IRCTC, the company aims to further expand its reach to more railway stations and offer an even wider variety of cuisines, making train travel not just about the destination but also about the delicious meals along the way.
