On Friday, ride-hailing giants Ola and Uber rejected claims that they have been charging different prices for rides depending on whether customers use Android or Apple smartphones in India.
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The companies were responding to notices issued by the government after allegations surfaced that Apple users were being charged more for rides of the same distance simply because they own higher-end smartphones, which are presumed to have greater purchasing power.
Ola responded by stating that they had already addressed the issue with the Central Consumer Protection Authority (CCPA) and expressed their intention to cooperate further with the agency to clear up any confusion. An Ola spokesperson emphasized, “We maintain a uniform pricing model for all customers and do not distinguish based on the operating system of a user’s phone for identical trips.”
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Similarly, an Uber representative assured that their pricing is not influenced by the manufacturer of the rider’s phone. “We look forward to resolving any misunderstandings with the CCPA,” the Uber spokesperson stated.
As of now, neither Google nor Apple have provided any comments regarding the matter.