PhonePe’s hyperlocal commerce app, Pincode, has stepped into the healthcare space in a big way, rolling out a round-the-clock medicine delivery service in three major cities — Bengaluru, Mumbai, and Pune.
What sets this apart? For one, Pincode isn’t relying on the usual “dark store” warehouse setup that most e-pharmacy players use. Instead, it’s tapping into the existing network of local chemists — giving customers faster deliveries and supporting neighbourhood businesses at the same time.
Need a prescription drug at 2 AM? Or forgot to stock up on a daily medication? Pincode now promises to get it to your doorstep in just 10 minutes. Whether it’s a simple over-the-counter tablet or a prescribed medicine, they’ve teamed up with nearby medical shops to fulfill your order quickly.
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“We’re trying to do two things at once — make access to medicines easier, and help local pharmacies thrive in a digital-first world,” said Vivek Lohcheb, CEO of Pincode. “With 10-minute deliveries, free teleconsultations, and all-day availability, we’re bridging an important gap in India’s healthcare ecosystem.”
One particularly thoughtful feature: if a customer doesn’t have a prescription, they can simply select that option during checkout. A certified doctor will reach out for a quick teleconsultation, and if appropriate, provide a digital prescription — all in line with India’s telemedicine regulations.
This new offering is clearly aimed at people who deal with regular medical needs — like seniors managing chronic illnesses, or anyone who might struggle to step out for a pharmacy run. And in an age where time and convenience matter more than ever, a service that combines speed, reliability, and access to doctors feels like a timely addition.
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For now, the 24/7 medicine delivery is live in three cities. But given the scale and ambition of PhonePe, don’t be surprised if it shows up in more soon.
