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Govt’s Bold Move to Safeguard Gig Workers: Zomato, Uber, and Ola to Face New Social Security Mandates

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Govt’s Bold Move to Safeguard Gig Workers: Zomato, Uber, and Ola to Face New Social Security Mandates

The government is gearing up to introduce a social security scheme specifically designed for gig workers in platform-based jobs. This new initiative will focus on safeguarding the rights of workers in the rapidly growing gig economy, while also imposing obligations on companies like Zomato, Swiggy, Ola, and Uber that rely heavily on such workers.

Under the proposed scheme, these platforms, which currently classify workers as “partners” rather than employees, will be required to deduct a certain percentage from workers’ earnings and contribute it to a pension fund. The labour ministry has reportedly stated that the financial framework is being finalized and implementation is expected soon.

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In addition to the contributions from platforms, the government may also add its own contribution of 3-4% to the workers’ pension pots, further enhancing the security for gig workers.

The scheme is part of a broader effort to include gig workers from diverse sectors, including tech and freelancing, in social security schemes. This would extend benefits like health insurance and retirement savings to workers in the gig economy, addressing long-standing concerns about their lack of protection.

Despite previous attempts to regulate gig workers through the labour codes enacted a few years ago, many states have yet to fully implement these reforms. The new legislation is expected to require platforms to register gig workers, offer a 14-day notice period for termination with valid reasons, and hold platforms accountable for fair treatment.

This initiative follows a historic digital strike in November 2024 by women gig workers across India, who united to draw attention to exploitative working conditions. Their actions brought to light the fact that discounts offered by platforms during festive seasons often came at the expense of workers’ earnings, further exacerbating their financial struggles.

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Studies have consistently highlighted the difficulties faced by gig workers, with surveys showing that many, particularly cab drivers, work long hours for wages that do not cover their basic expenses. A recent app-based survey revealed that nearly 68% of respondents reported their costs outpacing their earnings.

This step by the government signals a crucial shift towards greater protection for gig economy workers, aiming to ensure fair wages and social security as the sector continues to grow.

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Ola and Uber Deny ‘Pricey’ Allegations: Are Apple Users Being Charged More for Rides?

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Ola and Uber Deny ‘Pricey’ Allegations: Are Apple Users Being Charged More for Rides?

On Friday, ride-hailing giants Ola and Uber rejected claims that they have been charging different prices for rides depending on whether customers use Android or Apple smartphones in India.

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The companies were responding to notices issued by the government after allegations surfaced that Apple users were being charged more for rides of the same distance simply because they own higher-end smartphones, which are presumed to have greater purchasing power.

Ola responded by stating that they had already addressed the issue with the Central Consumer Protection Authority (CCPA) and expressed their intention to cooperate further with the agency to clear up any confusion. An Ola spokesperson emphasized, “We maintain a uniform pricing model for all customers and do not distinguish based on the operating system of a user’s phone for identical trips.”

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Similarly, an Uber representative assured that their pricing is not influenced by the manufacturer of the rider’s phone. “We look forward to resolving any misunderstandings with the CCPA,” the Uber spokesperson stated.

As of now, neither Google nor Apple have provided any comments regarding the matter.

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Mr. Makhana Eyes Rs 100 Cr Milestone, Expansion into RTE and Beverages in 2025

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Mr. Makhana Eyes Rs 100 Cr Milestone, Expansion into RTE and Beverages in 2025

Rishab Jain, Founder of Mr. Makhana, is gearing up to take the snack brand to new heights. The D2C player, known for its flavored makhana offerings, is setting ambitious goals for 2025, including crossing Rs 100 crore in revenue and expanding into the ready-to-eat (RTE) and beverages sectors.

Rs 100 Crore Target in Sight

Speaking about the numbers, Jain reveals that the company is on track to surpass Rs 100 crore in revenue this fiscal year, with domestic sales alone contributing to this milestone. “We’ve already crossed Rs 75 crore and expect to hit the Rs 100 crore mark by March. Our distribution is split between 60% general trade (GT), 40% e-commerce and quick commerce, and 10% modern trade (MT),” he shares.

The brand’s steady growth can be attributed to its distribution-first approach. “We went state by state, taking it slow. Instead of spreading ourselves too thin, we made each market a hub, ensuring a steady 5-10% month-on-month growth before expanding further,” Jain explains.

The company also faced unique challenges while entering southern markets, where makhana was relatively unknown. “South was the biggest challenge for us,” shares Jain. “We relied heavily on sampling and promotions to educate consumers and build trust in the product.”

Navigating Cost Pressures and Market Fluidity

Operating in a crowded market comes with its own set of challenges, especially with the volatility in raw material prices. Jain reflects on how makhana costs have surged from Rs 300 per kg to over Rs 800, (around 120%) significantly impacting profitability. “This has forced us to carefully evaluate new product launches and infrastructure investments while maintaining quality and innovation,” he says.

Despite these hurdles, Jain remains steadfast in his vision. “The key is to leverage our distribution network and introduce complementary products that can piggyback on existing channels. For instance, our newly launched roasted cashews cater to a more premium audience with clean, oil-free, and fancy packaging,” he adds.

Jain emphasizes the importance of piloting new product development (NPD) efforts before scaling up. “We conduct small pilots in select regions to gather feedback. This helps us refine the product before a larger rollout,” he notes.

Exploring RTE and Beverages in 2025

Looking ahead, Jain has his eyes set on the RTE and beverages sectors. “Both categories are incredibly appealing, but the challenge lies in differentiating our products in a competitive market. Quality and taste will be our key focus,” he says.

One of Jain’s dilemmas is deciding between catering to the premium segment or the mass market. “If we go premium, we risk limiting our distribution to fewer stores. On the other hand, mass-market products require significant marketing and supply chain investments, which can strain unit economics. A potential solution is offering two variants—one premium and one cost-efficient,” he explains.

Branding Strategies for Diversification

As Mr. Makhana diversifies its portfolio, Jain is mindful of brand positioning. “Mr. Makhana is a specific brand name, so launching new products under different brands helps us maintain focus. For example, our cashew line is branded as ‘NutShack by Mr. Makhana,’ leveraging the trust we’ve built while giving the product its own identity,” he says.

The Road Ahead

Jain’s long-term strategy is rooted in thoughtful expansion and leveraging existing infrastructure. “Our goal is to keep introducing products that resonate with consumers while optimizing our supply chain and marketing efforts. With RTE and beverages in the pipeline, 2025 is poised to be a transformative year for Mr. Makhana,” he concludes.

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Samantha Ruth Prabhu Backed Secret Alchemist Aims for 300% Growth with New Products and Strategic Expansion

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Samantha Ruth Prabhu Backed Secret Alchemist Aims for 300% Growth with New Products and Strategic Expansion

Secret Alchemist, an aromatherapy-focused D2C brand co-founded by Akash Valia and Ankita Valia, is setting its sights on significant growth in the next six months. With recent funding, new product launches, and strategic collaborations, the brand aims to achieve a 300% increase in revenue.

Speaking about the brand’s evolution, Valia said, “We started small, running it like a cottage industry, but quickly realized the vast potential of aromatherapy in addressing ailments like stress and sleep issues, which resonate with many consumers today. Our roll-ons for stress and sleep alone contribute 80% of sales.”

Strategic Shift: Creams, Mists, and More

To make aromatherapy more accessible, Secret Alchemist is moving beyond roll-ons. The brand is launching products in cream and mist formats that integrate seamlessly into daily routines. “A night cream that helps you sleep deeper or a moisturizer that keeps you stress-free—this is where personal care meets wellness,” Valia explained.

The product range will soon extend to shampoos, conditioners, and other formats aimed at promoting holistic well-being. “Our goal is to make aromatherapy intuitive, part of everyday rituals, without requiring consumers to learn something new,” he added.

Samantha Ruth Prabhu’s Role and Fundraising Success

The company’s growth momentum received a significant boost when actress Samantha Ruth Prabhu became both an investor and a brand evangelist. A long-time user of the products, Samantha found solace in aromatherapy during her battle with myositis, an autoimmune condition.

Valia revealed, “Samantha’s involvement has been a game-changer. She not only invested but also brought her story to the forefront, helping us educate a larger audience about the benefits of aromatherapy.”

The brand recently closed a seed funding round led by Inflection Point Ventures, with participation from Samantha and other investors.

D2C First, Offline Later

Secret Alchemist has adopted a digital-first strategy to scale rapidly. Currently priced between ₹700 and ₹900, the products are available on platforms like Amazon, Nykaa, and Blinkit, with plans to expand into additional quick commerce marketplaces.

While retail isn’t on the immediate horizon, Valia said, “Offline expansion requires a strong pull factor. For now, our focus is on building a robust online presence. Six months from now, we’ll evaluate offline experiments and B2B2C collaborations.”

Targeting Tier 2 and Tier 3 Aspirations

Valia highlighted the growing demand for clean, aspirational products in smaller cities. “Social media has bridged the gap between metros and Tier 2 and 3 cities. Consumers there are now opting for premium, natural products they see online,” he said.

With a foothold in the ₹2.6 billion D2C personal care segment, Secret Alchemist aims to carve out a niche at the intersection of wellness, clinical care, and personal care.

In the next six months, the brand plans to launch new SKUs, strengthen its D2C strategy, and explore selective offline collaborations. “We’re on an inflection journey. By making aromatherapy simple and effective, we believe we can scale this to millions of households,” Valia concluded.

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United Spirits Sees 16% Growth in High-End Liquor Sales Despite Economic Gloom

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United Spirits Sees 16% Growth in High-End Liquor Sales Despite Economic Gloom

Hina Nagarajan, Managing Director of United Spirits, noted that liquor demand in India picked up during the December quarter, showing stronger resilience compared to many other consumer goods categories.

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“Despite persistent food inflation, we’ve seen a rise in social gatherings and celebrations during the festive October-December period, leading to a notable improvement in alcohol demand,” Nagarajan explained to investors on Friday. “It’s also reassuring to witness continued premiumization in the market, although the high-end segment may take a few more quarters to fully regain its historical momentum. Importantly, we haven’t observed significant downtrading within our portfolio, which gives us confidence for further recovery in consumption moving forward.”

The alcohol industry had faced a 1% dip in demand during the September quarter, marking the first decline since the pandemic. This was attributed to economic challenges, flooding in some states, and increased taxes, which collectively dampened consumption across categories.

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However, during the December quarter, United Spirits rebounded with a 15% growth in overall sales. The company’s premium categories, including brands like Johnnie Walker and Smirnoff, outperformed with a 16% increase. The growth was fueled by strong consumer demand during the festive season and the rapid expansion of business in Andhra Pradesh.

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Jaipur Rugs Acquires Iconic Luxury Brand Shyam Ahuja to Elevate India’s Artisanal Heritage

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Jaipur Rugs Acquires Iconic Luxury Brand Shyam Ahuja to Elevate India’s Artisanal Heritage

Jaipur Rugs, a leading handmade carpet manufacturer and global luxury brand, has acquired 100% ownership of Shyam Ahuja, a renowned luxury rug and textile brand. The transaction amount remains undisclosed, but Jaipur Rugs has confirmed plans to preserve Shyam Ahuja’s rich heritage while developing it as an independent brand with its own supply chain.

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“This acquisition brings together two brands committed to celebrating India’s artisan craftsmanship and elevating it on a global platform,” said Yogesh Chaudhary, Director of Jaipur Rugs.

Established in 1963 by Shyam Ahuja, the brand transformed the traditional dhurrie into a luxurious product that became a favorite in the American market. Known for its sophisticated flatwoven designs, Shyam Ahuja achieved cult status among elite interior designers. Its rugs have adorned the homes of icons like Jacqueline Kennedy-Onassis, Gianni Versace, and Anna Wintour, and have even been part of historic moments, such as Princess Diana’s famous confessional interview.

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Jaipur Rugs, a family-owned social enterprise, operates in over 85 countries and collaborates with more than 40,000 artisans—85% of them women—spread across 650 villages in India. The company reported a turnover of ₹975 crore for FY24, producing 700,000 square meters of handmade rugs annually. With 10 stores across India and showrooms in Milan, London, Singapore, Dubai, Russia, and China, Jaipur Rugs continues to make strides in the luxury market.

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Nykaa Expands International Footprint with New Subsidiary in Oman: Targets $50 Billion GCC Beauty Market

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Nykaa Expands International Footprint with New Subsidiary in Oman: Targets $50 Billion GCC Beauty Market

Nykaa, India’s leading beauty and personal care retailer, has taken a significant step in its global expansion by establishing Nysaa Cosmetics SPC in Oman. The new subsidiary marks another milestone in the company’s strategy to strengthen its presence in the Gulf Cooperation Council (GCC) region, a market projected to reach $50 billion in the beauty and personal care sector by 2027.

With an initial share capital of 30,000 Omani rials (around ₹6 lakh), Nysaa Cosmetics SPC will focus on the trade and retail of cosmetics, perfumes, and hair care products. Through its ownership structure, Nykaa holds a 55% indirect stake in the Oman-based firm.

This move follows Nykaa’s earlier expansions in the GCC, including the launch of Nysaa Distribution FZE in Dubai in November 2024 and Nysaa Cosmetics Trading in Qatar in July 2024. These international ventures contributed to a robust quarter-on-quarter growth in Nykaa’s overseas business during the second quarter of 2024, reflecting the company’s intent to capitalize on the growing demand for beauty products in the Middle East.

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Nykaa’s international push complements its steady growth in India, where it has expanded its presence with over 160 brick-and-mortar stores and a strong online marketplace. Since its IPO in 2021, the company has continued to diversify its revenue streams, with the GCC market emerging as a promising frontier.

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Through initiatives like Nysaa Cosmetics SPC, Nykaa aims to solidify its standing in the $10 billion GCC beauty and personal care industry, positioning itself as a leading player in the region’s thriving market.

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Kusha Kapila and Rhea Sweeten Gurugram with Torte Restaurant

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Kusha Kapila and Rhea Sweeten Gurugram with Torte Restaurant

Kusha Kapila and her close friend Rhea are all set to make waves in the food world with their latest venture, Torte Restaurant. This new dessert bar, located in Gurugram, promises to bring a fresh, creative twist to the city’s dining scene. Known for her witty and relatable content, Kusha is now stepping into the culinary space alongside Rhea, who has long dreamed of creating an experience-driven dessert spot.

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The idea for Torte came about in the most casual way—just a group of friends chatting. As Kusha shared, “One day, Rhea announced she wanted to open an experiential dessert bar, and before she could even finish, we all just jumped in with, ‘Yes, do it!’” That encouragement led the duo to turn this vision into a reality, fueled by their shared passion for creativity.

Although the details of the menu and opening date are still under wraps, there’s a lot of buzz about what’s to come. With Kusha’s flair for storytelling and Rhea’s eye for design and food, Torte is expected to deliver more than just desserts—it’ll be an experience. Patrons can look forward to a vibrant atmosphere and a menu full of surprises that push the boundaries of what dessert can be.

This project also marks an exciting new chapter for Kusha. Known for dominating digital platforms and even making her mark in Bollywood, she’s now adding “restaurateur” to her résumé. For Rhea, it’s the realization of a long-held dream, backed by her creative vision and Kusha’s knack for connecting with people.

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Gurugram, with its growing reputation as a hub for experimental dining, feels like the perfect fit for Torte. Over the years, the city has become a magnet for food lovers, and this new spot is bound to add to its charm.

As the countdown begins, fans of Kusha and dessert enthusiasts alike are excited to see what this duo has in store. Torte isn’t just a restaurant; it’s shaping up to be a space that celebrates creativity, indulgence, and the joy of food. Keep an eye on Kusha’s social media for updates—you won’t want to miss this sweet new chapter.

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Over 600 Jobs Lost as Iconic Australian Brand Rivers Closes All Stores

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Over 600 Jobs Lost as Iconic Australian Brand Rivers Closes All Stores

Rivers, the storied Australian footwear and apparel brand with roots dating back to 1863, is closing the doors of all 136 of its stores, leaving over 600 employees without work, according to ABC News. This decision follows an unsuccessful attempt to sell the business, signaling the end of an era for a brand that has long been a fixture in Australian retail.

The closure marks the latest setback for Mosaic Group, which has seen a dramatic collapse in recent years. After entering administration in October, Mosaic Group faced overwhelming financial challenges, owing creditors a massive $249 million. This has led to the closure of other well-known brands under its control, such as Katies, Rockmans, Crossroads, Autograph, W Lane, and BeMe

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Rivers’ history began in the 19th century, originally focusing on footwear production. By the late 1970s, the brand was supplying products to iconic Australian department stores like Grace Bros and David Jones. Its first standalone store opened in 1983 in Sydney, initially specializing in men’s shoes, before expanding to offer a broader range of clothing and accessories.

Over the years, ownership of Rivers changed hands multiple times. In 2013, it was acquired by Speciality Fashion Group, now City Chic. Then, in 2018, the struggling brand was bought by Noni B for $31 million in an effort to turn its fortunes around. However, after Noni B rebranded into Mosaic Group, Rivers’ decline continued.

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The final blow came when the economic impact of the COVID-19 pandemic wreaked havoc on the retail industry. Supply chain disruptions caused stock delays, severely hurting sales and profits during the crucial final quarter of the financial year. By the time Mosaic entered administration, its stock had plummeted to just 4 cents per share, down from a pre-pandemic valuation of $2 per share, leaving the company with a market capitalization of only $6.3 million.

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Zomato, Swiggy, and Zepto Race to Expand Dark Stores Amid Soaring Demand for Workers

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Zomato, Swiggy, and Zepto Race to Expand Dark Stores Amid Soaring Demand for Workers

As the rapid growth of quick commerce continues across India, dark stores are facing a mounting need for workers to pick, pack, and load goods. The surge in demand is being driven by the expansion of quick commerce players in numerous cities and towns. As these companies race to grow their networks, the competition for “under-the-roof” workers has intensified, with a sharp rise in job vacancies. This rapid expansion has also led to higher employee turnover rates.

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Zomato is on track to increase its Blinkit dark store network from 1,007 to 2,000 by the end of this year. Meanwhile, Swiggy Instamart is planning to nearly double its presence from 523 stores in March 2024 to over 1,046 by March 2025. Zepto, too, has aggressive expansion plans, aiming for 1,200 dark stores by March 2025, up from the current 700-750 as of December 2024.

However, the expansion comes at a cost. In the December quarter of FY25, Blinkit, which Zomato owns, reported an increase in losses due to its rapid growth initiatives. Despite aiming to reach 1,000 dark stores by March 2024, the company exceeded its target ahead of schedule, achieving 1,007 stores by December 31. Now, Blinkit has set its sights on accelerating its expansion even further, with plans to operate 2,000 dark stores by December 2025, pulling forward its initial target of December 2026.

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This breakneck pace of growth highlights the intense pressure on dark stores to meet the demands of quick commerce, with workers being crucial to keeping the supply chain moving efficiently.

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