Swarovski Expands in India: Opens Second-Largest Store at Pacific Mall, Delhi After Gurugram Flagship
Global luxury crystal brand Swarovski has unveiled its second-largest store in India at Pacific Mall, Tagore Garden, New Delhi, marking another major retail expansion in the country.
Announcing the launch on LinkedIn, Tanveer Kaur, Distribution and Real Estate Manager – South Asia at Swarovski, shared images of the store and wrote, “Super proud to announce the launch of Swarovski Wonderlux Store at Pacific Mall, Tagore Garden, New Delhi.”
A Glimpse Into Swarovski’s Wonderlux Concept
The new Delhi store follows the brand’s signature Wonderlux design, featuring a striking purple theme and octagonal displays along the perimeter. Each display highlights an exquisite collection of earrings, necklaces, and bracelets, showcasing Swarovski’s craftsmanship.
This opening comes just months after Swarovski launched its largest store in India at Ambience Mall, Gurugram, in December 2024.
Swarovski’s Legacy in India and Beyond
Founded in 1895 in Austria, Swarovski has grown into a global powerhouse, with a presence in over 150 countries and more than 2,400 boutiques worldwide.
The brand first entered India in 2000, setting up a production unit in Pune, and has since expanded its footprint across the country, catering to a growing market for premium crystal jewelry and accessories.
Araku Coffee Goes Global: Andhra’s GCC Secures Organic Certification, Tata Consumer Steps In as Key Buyer
The Girijan Cooperative Corporation Ltd (GCC) of Andhra Pradesh has taken a major leap in the organic coffee market, securing organic certification for Araku Coffee—a move that has unlocked exports to European markets and landed a major domestic deal with Tata Consumer Products.
Organic Certification Opens New Doors
GCC’s Vice Chairman and Managing Director, Kalpana Kumari, confirmed that the certification has already generated strong interest. “With this certification, we have started marketing organic coffee separately. The response has been fantastic, with orders already secured from Germany, Italy, and Tata Group in India,” she said in a statement to PTI.
Tata Consumer Products has now partnered with GCC to market and sell certified organic Araku Coffee, grown by tribal farmers in the Paderu Agency region.
“We’ve always known Araku coffee to be organic, but this is the first time we have secured an official certification,” Kumari added.
A Landmark Project in Sustainable Farming
The road to organic certification hasn’t been easy. Since 2019, GCC has worked tirelessly to bring 2,600 tribal farmers under organic coffee cultivation across 2,275 hectares in Chintapalli and GK Veedhi mandals.
The certification process took three years and required strict compliance with organic farming protocols. GCC worked closely with an Agricultural and Processed Food Products Export Development Authority (APEDA)-approved certification body, which conducted routine inspections and audits to ensure compliance.
To reward farmers for their efforts, GCC has set premium procurement prices for organic coffee:
Arabica Parchment: ₹450 per kg (vs. ₹400 for the regular variety)
Arabica Cherry: ₹330 per kg (vs. ₹250 for the regular variety)
This price hike is expected to encourage more farmers to adopt organic practices, ensuring a steady supply of high-quality coffee for both domestic and international buyers.
Buoyed by its coffee success, GCC is now expanding its organic certification efforts to pepper, again in collaboration with Tata Consumer Products.
The first consignment of organic pepper is set to be delivered in April.
Transforming Lives, One Harvest at a Time
Founded in 1956, GCC has been at the forefront of empowering tribal communities in Andhra Pradesh. Through its market intervention programs, the cooperative supports 20,000 tribal families, helping them access larger markets, secure fair pricing, and adopt sustainable farming practices.
With Tata’s backing and increasing global demand for organic produce, GCC is now positioning Andhra Pradesh as a key player in the organic agriculture sector—both within India and on the global stage.
How Neeren Tewari’s My Menu Transformed 5,000+ Restaurants with 10-Second Videos
In 2019, Neeren Tewari and his co-founder Abhishek Bose launched My Menu, a digital menu platform that has now powered over 5,000 outlets worldwide, including luxury chains like JW Marriott, ITC Hotels, and Accor. What started as a way to bridge the gap between restaurant menus and customer expectations quickly evolved into a tech-driven revolution for the hospitality industry.
At its core, My Menu is a simple yet powerful concept: instead of a static menu, restaurants can showcase high-quality 10- to 15-second videos of dishes, allowing customers to see exactly what they’re ordering before making a decision. This not only enhances customer confidence but also drives higher sales of signature dishes. In an industry where upselling is often left to junior waitstaff, My Menu ensures that every dish gets the spotlight it deserves.
The Launch of the Popular Platform
The platform was initially launched as a tablet-based service, but the COVID-19 pandemic fast-tracked its evolution into a QR-code-powered, contactless solution. As hospitality businesses scrambled to adapt, My Menu’s seamless integration with POS systems and CRM tools made it an invaluable asset. Today, it offers far more than just digital menus—it includes AI-driven recommendations, loyalty programs, marketing automation, and even customized menu design services.
One of My Menu’s standout features is its AI-powered personalization. If a guest has a history of searching for single malts, the system alerts the restaurant staff, who can then suggest a selection of premium whiskeys tailored to that guest’s preference. This level of customization creates an almost concierge-like experience, making customers feel valued and understood even on their first visit.
The Secret Behind the Spectacular Success of My Menu
The success of My Menu lies in the expertise of its founding team. Neeren, with a background in F&B, and Abhishek, an IT specialist, combined their strengths to create a product that was both operationally effective and technologically advanced. Their CTO, Manzier, has been instrumental in building a robust backend capable of handling large-scale deployments across multiple geographies.
With over 755 five-star hotels using My Menu, the company has become the preferred digital menu partner for some of the world’s top hospitality brands. Unlike other solutions that charge commissions, My Menu operates on a subscription-based model, ensuring that all revenue from food and beverage sales goes directly to the restaurant.
As the hospitality industry continues to evolve, My Menu is proving that digital transformation isn’t just about convenience—it’s about creating smarter, more intuitive dining experiences that benefit both businesses and customers. And with thousands of restaurants already onboard, this is just the beginning.
Doctors Can’t Wait, So Knya Went to Them: Inside the Strategic Retail Expansion That’s Changing Medical Apparel in India
Knya, a leading medical apparel brand, began as a digital-first company catering to doctors and nurses across India. However, as the brand grew, it recognized a crucial gap—its customers lead fast-paced lives and often do not have the time to wait for deliveries. To better serve them, Knya expanded into offline retail, setting up physical stores in key locations.
Three years and seven stores later, the brand has gathered invaluable insights into what makes retail successful.
One of the most significant learnings has been the importance of distribution. With a target audience constantly on the move, store placement had to be strategic. Knya focused on locations near major hospitals and medical colleges, ensuring accessibility for busy healthcare professionals.
Another key factor has been unit economics. Industry norms suggest that rent should be within 10-15% of a store’s revenue, but Knya has managed to keep it under 8%. This has been achieved by implementing a rigorous selection matrix for store locations, ensuring each one meets financial and operational viability before launch.
Location strategy has also played a crucial role. It is not just about choosing the right city; factors like street visibility, infrastructure, and surrounding businesses can determine whether a store thrives or gets overlooked. A strong storefront presence is essential to attract foot traffic and enhance brand visibility.
Knya’s expansion has also highlighted the need for a personalized retail experience. Medical professionals rely on comfort and quality in their apparel, and physical stores allow them to assess fabrics, fits, and functionality firsthand. This direct interaction builds trust and strengthens customer loyalty.
The integration of online and offline channels has become another critical component. Rather than viewing retail and e-commerce as separate entities, Knya has ensured that its physical stores enhance the digital shopping experience, offering customers a seamless omnichannel journey.
Inventory management has proven to be a game-changer. In retail, poor stock management can lead to cash flow issues, making it imperative to optimize inventory levels and product availability. Efficient supply chain management has been a priority to ensure the right products are always in stock.
Finally, the in-store team plays a defining role in shaping the customer experience. At Knya, sales training goes beyond transactions—it focuses on problem-solving, customer engagement, and brand representation, ensuring that every store visit reflects the company’s values.
With these learnings in place, Knya has recently expanded its presence by opening a new store in Chhatrapati Sambhajinagar (Aurangabad), further strengthening its commitment to bringing high-quality medical apparel closer to healthcare professionals. As the brand continues to scale, its approach to retail remains focused on accessibility, efficiency, and customer-centric innovation.
Radico Khaitan Bets Big on Luxury Spirits: Aims for ₹500 Crore in Sales, New Brands, and Market Expansion
Radico Khaitan is making a bold push into the luxury spirits market, with plans to generate ₹500 crore in sales from its premium brands by FY26. Managing Director Abhishek Khaitan is confident that the company’s high-end portfolio, including Rampur Indian Single Malt, Jaisalmer Indian Craft Gin, Sangam World Malt, and Spirit of Victory 1999 Pure Malt, will continue to gain momentum as India’s alco-bev market undergoes rapid premiumization.
The company has been experiencing strong growth, with an 8-9% increase in volume and an expected 12-15% rise in value sales. Khaitan believes this trend will continue, especially within the Prestige & Above (PNA) segment, which is projected to grow by more than 15% in the next fiscal year. He noted that the company achieved ₹100 crore in luxury sales in Q3 alone, and for the first nine months of FY24, it had already crossed ₹250 crore. With this trajectory, hitting ₹500 crore by FY26 seems well within reach.
Radico Khaitan is also preparing to expand its luxury lineup with two new brands set to launch in the first half of the next fiscal year. These products have been in development for several years and are expected to further strengthen the company’s position in the premium market. Alongside its existing PNA brands, such as Royal Ranthambore, Dazzle Vodka, and Morpheus Blue, the company is seeing high double-digit growth and expects the momentum to continue.
India’s shifting demographics and increasing disposable incomes are playing a crucial role in this expansion. Every year, nearly 20 million people enter the legal drinking age bracket, fueling demand for premium and super-premium spirits. Despite recent reductions in import duties on bourbon whiskey, Khaitan remains unconcerned, dismissing bourbon as a small player in the Indian market. However, ongoing negotiations between India and the UK over a Free Trade Agreement (FTA) could have a greater impact, particularly on Scotch whisky. While Khaitan supports a gradual reduction in duties, he emphasized that Indian single malts are already outperforming some imported brands, both in pricing and sales. Lower import duties on non-branded bulk whisky from Scotland could help Indian companies like Radico Khaitan reduce costs without compromising their premium positioning.
Beyond the retail market, Radico Khaitan holds a strong presence in the Canteen Stores Department (CSD) for the Indian armed forces, where it commands a market share of around 26-27%. Khaitan noted that demand for Indian brands remains high, as consumers increasingly prefer homegrown products over foreign alternatives. The company is also expected to benefit from new liquor retail policies in states like Uttar Pradesh and Andhra Pradesh, where an increase in retail outlets is driving growth in the IMFL (Indian-Made Foreign Liquor) segment.
Financially, Radico Khaitan closed FY24 with a gross revenue of ₹15,483.9 crore, selling 45.6 million cases of liquor, including 11.26 million cases in the Prestige & Above category, which saw a 20.3% year-on-year increase. In the December quarter, the company reported a 27% rise in consolidated net profit to ₹95.48 crore, with revenue from operations climbing 8% to ₹4,440.90 crore. The PNA category accounted for 50.9% of IMFL sales, a testament to the company’s successful shift toward premiumization.
To support its growing demand, Radico Khaitan has invested ₹750 crore in a new greenfield distillery in Sitapur and is expanding capacity at its Rampur distillery. The company also operates a distillery in Aurangabad, Maharashtra, bringing its total owned capacity to 320 million liters. Khaitan confirmed that the company’s major capital expenditures are complete, with only routine maintenance investments planned going forward.
Radico Khaitan is competing with some of the biggest names in the Indian single malt segment, including Amrut, Paul John, and Piccadilly Distilleries, as well as global brands. With a strong distribution network, an expanding luxury portfolio, and aggressive market expansion, the company is poised to become a dominant force in India’s booming premium spirits industry. By focusing on high-quality offerings and capitalizing on evolving consumer preferences, Radico Khaitan is setting the stage for its next phase of growth in the alco-bev sector.
Haldiram’s Goes Global: First International Outlet Opens in Dubai with a 110-Seater Restaurant and Iconic Indian Dishes
Haldiram’s, a beloved name in Indian snacks and dining, has officially set foot in the international market with its first-ever restaurant in Dubai. Located in Manazil Al Raffa, Bur Dubai, this new outlet brings a taste of home to Indian food lovers while introducing Dubai’s diverse culinary scene to authentic Indian flavors.
Designed to offer both dine-in and quick-service options, the restaurant can accommodate up to 110 guests. The carefully curated menu features a mix of popular Indian street food and traditional dishes—think crispy Raj Kachori, indulgent Choley Bhature, a variety of North and South Indian meals, and a delightful selection of sweets, including Motichoor Ladoo, Kesar Rasmalai, and Kaju Katli. To elevate the dining experience, the restaurant also introduces table service, ensuring guests can enjoy their meals in comfort.
Expressing his enthusiasm about this international debut, Pankaj Agarwal, Director and Owner of Haldiram’s, shared, “Dubai is a global food capital, and we’re thrilled to bring Haldiram’s to this vibrant city. For decades, we have been committed to delivering authentic Indian flavors, and this expansion allows us to serve our customers with the same warmth and tradition they expect from us. This is just the start—we’re eager to bring our rich culinary heritage to more locations around the world.”
Kailash Agarwal, President – Retail & QSR at Haldiram’s, echoed this excitement, stating, “Dubai’s multicultural food scene makes it the perfect place for our first international restaurant. Our unique format, combining dine-in and quick-service elements, allows us to cater to a wide audience while staying true to our Indian roots. We look forward to sharing the richness of Indian cuisine with a global audience.”
This launch marks a major milestone for Haldiram’s as it steps onto the international stage. With this expansion into the UAE, the brand continues its mission of bringing authentic Indian flavors to food lovers worldwide, reinforcing its reputation as a leading ambassador of Indian cuisine.
Karnataka’s Leading F&B Brand, House of Bindu, Eyes ₹1,000 Crore Milestone as It Gears Up for a Massive Pan-India Expansion This Summer!
House of Bindu has established itself as a formidable player in India’s beverage and snack industry. What began as a regional brand in Karnataka has now expanded its footprint across multiple states, with ambitious plans for nationwide growth.
Diversification and Growth
In 2000, they launched the ‘Bindu’ brand with water, followed by the introduction of their flagship beverage, Bindu Fizz Jeera Masala, in 2002. Today, it remains a leading Jeera fizz drink in Karnataka. However, the brand initially faced challenges, with nearly 50% of stocks being returned from the market. Over time, as the unique taste gained recognition, acceptance among both distribution channels and consumers became easier and faster. Extensive trials were conducted with the sales team, distributors, and in the marketplace, leading to widespread word-of-mouth promotion about the taste and quality of Bindu Fizz Jeera Masala. This helped it establish itself as one of the top beverage brands in Karnataka. In 2004, they expanded their portfolio with the launch of Sipon, introducing other drink variants, and in 2009, they ventured into the snacks segment with the Snakup brand.
As demand grew, the company expanded its distribution to Andhra Pradesh, Telangana, Tamil Nadu, Kerala, Goa, and West Bengal. Recognizing the seasonal nature of the beverage industry, it diversified into snack products in 2009, introducing potato chips, aloo bhujia, and other popular snack items. This strategic move ensured steady year-round revenue.
House of Bindu has witnessed impressive financial growth over the years:
₹100 crores in revenue by 2013
Consistent expansion, with a vision to reach ₹1,000 crores soon
A long-term goal to achieve ₹10,000 crores in revenue in food and beverage
The brand’s success is attributed to its focus on regional taste preferences, competitive pricing, and strong distribution channels. Its ability to maintain quality while keeping costs low has positioned it as a trusted choice among consumers.
National Rollout Plan for 2025
To accelerate its pan-India expansion, House of Bindu has announced an aggressive rollout strategy starting from March this year. The company will be entering key metropolitan and Tier-2 cities across the country, strengthening its presence in:
With a robust presence in multiple states, House of Bindu is focused on strengthening its supply chain, launching innovative products, and further expanding its reach. Beyond India, the company also has aspirations to bring authentic Indian flavors to the global market, solidifying its position as a leading international F&B brand.
By continuously evolving with market demands and staying true to its core values of quality and affordability, House of Bindu is poised to become a dominant force in India’s F&B sector.
Tanishq’s Newest UAE Move: Grand Sharjah Store Becomes Largest Yet, Offering Jewellery, Titan Watches & More
Tanishq, the renowned Indian jewellery brand under the Tata Group, has quietly marked a major milestone with the soft launch of its flagship store in Sharjah, UAE. This new showroom is unlike any other, as it brings together Tanishq jewellery, Titan watches, and Titan Eye+ under one roof for the first time—a first-of-its-kind retail experience for the brand.
The announcement was made by Aditya Singh, Head of Jewellery International Business at Titan Company Ltd., who shared the news on LinkedIn. “The vibrant and diverse community of Sharjah now has a new luxury destination. We are thrilled to unveil Tanishq’s flagship store in Sharjah, just in time for the holy month of Ramadan,” he wrote.
Located in Rolla Market, the heart of Sharjah’s fine jewellery trade, the store is the largest Tanishq showroom in the city. Singh described it as more than just a retail space, calling it “a tribute to heritage, style, and meticulous craftsmanship,” designed to offer customers a unique and immersive shopping experience.
As part of the launch, Tanishq is showcasing its latest Power Pearls collection, inviting customers to explore a range of exquisitely crafted jewellery pieces. “As we enter this season of reflection and generosity, we warmly welcome you to experience our collections and be part of this special journey,” Singh added.
Tanishq, a division of Titan, has been redefining jewellery retail since its inception in 1994. It opened its first showroom in Chennai in 1996 and made its international debut in Dubai in 2020. Today, with 410 exclusive stores in over 240 cities across India, the brand continues to expand its global footprint, blending traditional Indian craftsmanship with modern design and innovation.
Diljit Dosanjh Joins Levi’s as Global Brand Ambassador—A Power Move for the Iconic Denim Giant in India & Beyond
Levi’s has tapped Indian singer and actor Diljit Dosanjh as its latest global brand ambassador, making him the first Punjabi artist to represent the iconic denim label. The announcement was made by Amisha Jain, Managing Director of Levi Strauss & Co. for South Asia, the Middle East, and Africa, in a social media post.
“We’re beyond excited to welcome Diljit Dosanjh as the newest face of Levi’s,” Jain wrote. “This partnership is a testament to our commitment to staying deeply connected with culture and collaborating with global icons who redefine boundaries.”
Known for his unique blend of music, style, and charisma, Dosanjh is set to bring his signature energy to the brand, highlighting Levi’s evolving menswear collection. The campaign will showcase the brand’s latest range of relaxed and loose-fit denim, aligning perfectly with Dosanjh’s effortless fashion sensibilities.
This collaboration follows Levi’s earlier partnership with Bollywood star Deepika Padukone, who became the brand’s first female ambassador in India in 2021.
Levi Strauss & Co., established in 1853, has built a legacy around its denim craftsmanship and timeless appeal. With a diverse portfolio that includes Levi’s, Dockers, Signature, Denizen, and Beyond Yoga, the brand has a presence in over 110 countries through a vast network of retail stores, department chains, e-commerce platforms, and nearly 3,200 brand-specific stores and shop-in-shops worldwide.
In India, Levi’s has been a household name since 1994 when it set up a wholly owned subsidiary, Levi’s Strauss India Ltd. Today, it operates more than 400 stores across the country, cementing its position as one of the most recognized denim brands in the region.
Cityflo Rolls Into Delhi: Premium Commute Service Targets Corporate Professionals with 100 Buses and Rs 25 Crore Expansion
Cityflo, the app-based premium commute service, is making its way to Delhi, bringing a new level of comfort and reliability to corporate professionals. Founded in 2015 by IIT Bombay alumni Jerin Venad, Rushabh Shah, Ankit Agrawal, and Sankalp Kelshikar, the Mumbai-based startup has already made waves in Mumbai and Hyderabad, serving over 2.5 million commuters. Now, it’s setting its sights on transforming Delhi’s chaotic daily travel experience.
Kicking off its operations in the capital, Cityflo will focus on high-traffic corporate hubs like DLF Cyber City, ensuring seamless connectivity between key residential neighborhoods and office spaces. The company plans to deploy 100 luxury buses in its first year, targeting a ridership of over 80,000 professionals. This Delhi expansion alone is expected to boost Cityflo’s annual revenue by Rs 25 crore.
“Delhi commuters struggle with erratic schedules, subpar vehicle conditions, and last-minute cancellations—even from global ride-hailing services. We’re here to change that. Cityflo is built on reliability, comfort, and ease, making daily office travel a hassle-free experience,” said Jerin Venad, Co-founder and CEO of Cityflo.
Beyond catering to individual riders, Cityflo is aggressively expanding its Cityflo Corporate program, partnering with leading firms in Delhi to offer a seamless and stress-free daily commute for employees. The company aims to redefine corporate travel by eliminating common frustrations such as unpredictable wait times and unhygienic conditions.
With ambitious plans for rapid growth, Cityflo is eyeing further market expansions in the near future, positioning itself as the go-to choice for professionals seeking a dependable and premium commute. The startup is backed by marquee investors, including Lightbox Ventures, Shark Tank India judge Anupam Mittal, Alteria Capital, and India Quotient, solidifying its presence in India’s growing urban mobility landscape.
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