Zomato, best known for delivering food in minutes, is now setting its sights on something far more critical: saving lives. As part of its ongoing effort to build a 10-minute ambulance service under Blinkit, its quick-commerce wing, the company is developing its own paramedic training programme to ensure rapid, high-quality emergency response.
Co-founder Deepinder Goyal shared the update on July 24, noting that while the journey has been demanding, the company remains all-in. “This might be the toughest project we’ve ever taken on — in terms of both effort and complexity — but there’s no turning back now,” he posted on X.
What began as a quiet pilot with just five ambulances in Gurugram has gradually scaled up. Zomato now has 12 ambulances on the road, and the service area has grown significantly — from a small stretch near Golf Course Road to nearly half of the city.
So far, the team has handled 594 calls, and half of those were critical cases requiring immediate attention.
Now, Zomato is turning inward to tackle the next big hurdle: skilled responders. “We’re building a full-fledged paramedic training programme from scratch,” Goyal said. “Our goal is to raise the standard of emergency care in India — not just for ourselves, but for the ecosystem.”
He closed with a clear message: “We’re still figuring things out, but we’re not stopping until people know they can count on life-saving help — and know it’s only 10 minutes away.”
