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European frozen food giant Nomad Foods to shut down manufacturing plant in Bosnia and Herzegovina

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Nomad Foods
Nomad Foods (Representative Image)

Nomad Foods, the European provider of frozen food products, intends to shut down a manufacturing facility located in Bosnia and Herzegovina.

According to a statement from the owner of the Iglo and Aunt Bessie’s frozen food brands, the facility in Čitluk is scheduled to cease operations starting on December 1st. The closure of the plant will unfortunately lead to the termination of 52 jobs.

UK-based Nomad Foods acquired the plant in 2021 as it ventured into the ice-cream category for the first time through the purchase of frozen-food assets from Croatia’s Fortenova Group, encompassing the Ledo, Ledo Čitluk, and Frikom product lines.

The spokesperson also verified that the facility manufactures frozen fish, fruit, and vegetable products under the Ledo brand. Additionally, they mentioned that all other product variations for the Bosnia and Herzegovina market are sourced from Ledo in Croatia and Frikom in Serbia.

In 2019, Fortenova emerged as the successor to Agrokor, which had previously held the title of the largest consumer-goods company in the Balkans until it was placed under state administration in 2017.

The spokesperson for Nomad Foods emphasized that the company’s top priority is to provide support to all colleagues directly affected by this decision. This decision was reached after thorough and deliberate consideration regarding the future of the Čitluk factory.

The New York-listed business added in the statement, “Products for the Bosnia and Herzegovina market will continue to be produced at our other manufacturing sites in Croatia and Serbia.

“We employ approximately 3,500 people across the Adriatic markets, including several hundred employees working in areas including logistics, sales, marketing and support functions who will continue to be based at Ledo offices in Bosnia and Herzegovina.”

The spokesperson confirmed that Nomad Foods operates four additional regional plants in Croatia and Serbia. However, they declined to specify the exact reason for the closure of the Čitluk site.

Upon acquiring frozen-food assets from Fortenova in 2021 for £615 million (equivalent to $749.5 million today), Nomad Foods announced that the transaction would enable the company to expand into new markets, including Croatia, Serbia, Bosnia and Herzegovina, Hungary, Slovenia, Kosovo, North Macedonia, and Montenegro.

Last year, discussions began between Noam Gottesman, the co-chair and co-founder of Nomad Foods, and his counterpart Martin Franklin regarding strategic options for the business.

During that period, Gottesman mentioned that potential options could encompass “a merger or a comparable transaction,” adjustments to the company’s “current capitalization or dividend policy,” the adoption of a new “corporate structure” for Nomad Foods, and the possibility of delisting from the New York Stock Exchange.

In 2014, Gottesman and Franklin established what was initially known as Nomad Holdings as a platform for making acquisitions. Within a year, it transformed into Nomad Foods after acquiring the European frozen-food company Iglo Group, which was followed by the incorporation of several assets from the Findus Group.

Additional deals in Nomad Foods’ portfolio include the acquisition of the Goodfella’s brand from Boparan Holdings and the purchase of Aunt Bessie’s, a UK-based frozen Yorkshire Pudding and roast potatoes manufacturer, from William Jackson Food Group.

In August, Nomad Foods released its second-quarter and first-half financial results for the period ending on June 30th. Despite a rise in revenue, the company experienced a decline in net profit.

The revenue disclosed for the quarter exhibited a 6.9% increase (8.6% organic growth) to reach €745 million ($785.5 million). Additionally, for the first half, the revenue showed a 6.3% and 8.3% rise, respectively, totaling €1.5 billion.

Adjusted EBITDA climbed 4.5% and 7.9% over the two periods to €132m and €279m.

Net profit, however, dropped 34.3% for the quarter to €49m, and was down 30.7% in the first six months of the fiscal year at €90.4m.

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Sugar prices skyrocket to a 13-year high as El Niño takes its toll, FAO data reveals

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sugar
Sugar (Representative Image)

The overall prices of global food commodities remained relatively stable in September, even though sugar prices surged to their highest point in nearly 13 years due to the influence of El Niño.

The FAO Food Index report, generated by the Food and Agriculture Organization of the United Nations, saw minimal change last month. Declines in vegetable oils, dairy, and meat prices balanced out the upticks in the sugar and cereal price indices.

The index registered a value of 121.5 points, representing a 10.7% decrease from the figure in the previous September and a 24% decline from the peak recorded in March 2022.

Sugar prices experienced a 9.8% increase compared to August, marking the second consecutive monthly rise and reaching their highest point since November 2010.

The surge in prices can be largely attributed to growing concerns regarding a more constrained global supply outlook. Initial predictions of reduced production in Thailand and India are a consequence of “drier-than-normal” weather conditions linked to the ongoing El Niño event.

The FAO’s cereal index increased by 1% compared to the previous month, primarily driven by a 5.3% surge in international coarse grain prices. Maize prices saw a 7% uptick, attributed to robust demand for Brazilian exports, reduced farmer selling in Argentina, and higher barge freight rates in the United States.

The All Rice Price Index experienced a slight 0.5% decline month-on-month in September but still stood significantly higher at 27.8% above its value from the same time the previous year. This decrease is attributed to India’s decision to prohibit the export of non-basmati white rice in July, aimed at managing the surging prices.

Vegetable oil prices saw a 3.9% decrease compared to the previous month, driven by reduced global prices in palm, sunflower, soy, and rapeseed oils.

Dairy prices continued their decline for the ninth consecutive month, decreasing by 2.3%. Additionally, meat prices experienced a slight drop compared to August, primarily due to the decline in international pig meat prices.

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Dabur India ushers in a new era with a complete shift to cloud-based systems

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dabur
Dabur (Representative Image)

On Monday, Dabur India announced its transition to a fully cloud-based operation, having effectively moved its applications from its On-Premises Data Center to the Microsoft Azure and SAP RISE platforms. Additionally, the company revealed plans to leverage cutting-edge technologies like Open AI to drive its digital transformation journey.

It also stated that adopting a cloud-exclusive strategy will greatly enhance its business resilience and enhance its offerings for retailers, partners, employees, and customers.

“Agility and business innovation are crucial to address the changing market dynamics and consumer expectations. Leveraging the power of the cloud, artificial intelligence and its strong data foundation will transform Dabur into an Intelligent, Sustainable Enterprise, with the ability to innovate new products and services faster and provide superior customer experiences. The move is also in line with Dabur’s commitment to curb carbon emissions and achieve Net Zero by 2045,” said Kaustubh Dabral, Global Chief Information Officer, Dabur India Ltd.

The leading FMCG company stated that this move will enable them to tap into real-time data insights, allowing them to swiftly and flexibly respond to changing customer and market demands. Dabur collaborated with SAP and Microsoft to achieve this transformation in a mere 10-month timeframe.

“Cloud migration is the enabler to any business transformation today. In today’s disruptive consumer goods industry, navigating unpredictable supply chains, managing ongoing macro-economic volatility, and staying one step ahead of ever-changing customer demands are key to success. Our digital-first approach will empower Dabur to drive innovation faster, exceed the industry’s pace of innovation and grow resiliently,” Dabur International Head of IT Shailendra Kumar Srivastav said.

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Suba Group of Hotels expands presence with grand opening of Click Hotel in Madhya Pradesh

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Click Hotel
Click Hotel

Suba Group of Hotels reached a noteworthy achievement with the grand opening of their third hotel, Click Hotel, on October 9th, in Pithampur, Madhya Pradesh. Pithampur is widely recognized as a significant industrial hub in India, designated as a Special Economic Zone (SEZ), and an integral part of the Indore metropolitan area. The location boasts exceptional connectivity through road, rail, and air, with the Devi Ahilya Bai International Airport in Indore conveniently situated less than an hour’s drive from the city.

Mansur Mehta, MD of Suba Group of Hotels said, “We are delighted to launch Click Hotel in Pithampur. With the launch of Click Hotel, we look forward to serving guests for official as well as social gatherings and stays. Click Hotel, Pithampur, perfectly embodies the brand’s core values – offering high-quality bed-and-breakfast accommodations, along with broadband (WIFI) connectivity, coupled with immaculate service and unparalleled international-standard hospitality. This ensures maximum comfort for long-stay guests, both local and expatriates. As an organization deeply rooted in India, we are also committed to sustainability and reducing our carbon footprint. We will adopt a sustainable approach by replacing plastic water bottles with reusable glass bottles and encouraging guests to reuse linen and towels. These green tourism initiatives will be implemented not only in Pithampur but also across all our other properties.”

Click Hotel in Pithampur is a chic, contemporary boutique luxury hotel that combines sophistication with affordability. It has been designed to meet the requirements of today’s business travelers, offering a comprehensive range of services. The hotel boasts 63 premium, stylish rooms and suites, as well as an in-house multi-cuisine restaurant called CINNAMON. Moreover, guests can enjoy the convenience of in-room dining, efficient service, and a wide array of amenities to ensure a comfortable and enjoyable stay. Additionally, the hotel has plans to introduce facilities like a gym and conference rooms in the near future.

Mubeen Mehta, CEO of Suba Group of Hotels said, “We are pleased to expand our presence in Madhya Pradesh with the launch of Click Hotel in Pithampur. This marks our third brand presence in the Indore-Pithampur metropolitan region. This full-service hotel, equipped with contemporary elements, is ideal for business and leisure guests, as well as flexible independent travelers (FIT) and group travelers. It is our endeavor to continue expanding our presence across popular destinations in the country, offering standard stay and culinary facilities. Like other Click Hotels in India, Pithampur will also offer the best of services, as our empathetic approach ensures guest satisfaction.”

Nestled conveniently near key industrial hubs, IIM – Indore, and just a short 45-minute drive from the heart of Indore City, Click Hotel – Pithampur presents itself as the perfect selection for individuals in search of comfort, exceptional value, standard services infused with a hint of luxury, and a sanctuary away from the hustle and bustle of the corporate and industrial landscape.

Abinash Ashok, VP of Suba Group of Hotels said, “With the launch of Click Hotel, Pithampur, we aim to extend the Click Hotel’s stay experience to all our regular Suba patrons and, especially, the new-age travelers who seek a quality stay with high-speed WiFi at prominent locations, all at dynamic rates. With the launch of this hotel, we also emphasize our commitment to reducing our carbon footprint and gradually eliminating plastic usage.”

Every property within the Group’s portfolio showcases opulent accommodations, versatile banquet facilities, and unparalleled food and beverage services. Suba Hotels is dedicated to meeting the needs of contemporary travelers by delivering a unique lodging experience, top-notch service quality, and outstanding amenities at competitive rates. With a footprint spanning major metropolitan areas as well as tier I and tier II cities, the company provides elegant and roomy accommodations, perfect event and wedding venues, and a remarkable dining experience at their renowned restaurants.

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ITC Hotels expands ‘Storii’ portfolio with new boutique resort in Kolkata

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ITC Hotels

ITC Hotels on Monday announced the signing of its first ‘Storii’ property in Kolkata, West Bengal. The property will be located near the metropolis and is slated to open in early 2024.

According to a company spokesman, ITC Hotels already has three ‘Storii’ properties which are presently operational in Goa and Dharamshala.

The Kolkata property will have 30 keys, the spokesman said.

Anil Chadha, divisional chief executive of ITC Hotels, said “ITC Hotels has a strong presence in Kolkata. The ‘Storii’ property will be a boutique resort away from the hustle and bustle of metro life.”

ITC’s Storii hotels are boutique establishments, each characterized by a distinct ‘narrative’ stemming from its architecture, location, historical significance, thematic elements, or the amenities it provides.

Ravi Todi, director, South City Projects (Kolkata), said that this is the first hospitality venture of the property developer which will bring a world-class boutique resort with a Spa.

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Nykaa must boost ad-spending to hold market shares amid rising competition

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Nykaa
Nykaa (Representative Image)

Amid the intensifying competition in the offline and online beauty and personal care (BPC) industry, analysts at Kotak Institutional Equities assert that Nykaa will need to continue investing in advertising to safeguard its market share.

The brokerage highlighted in a report the expanding user base of Purplle and the prospective competition posed by Reliance’s Tira and Tata Cliq.

“Beauty products aggregator Purplle has been witnessing a stronger increase in app MAU (monthly average user) compared to Nykaa. While the overall positioning of the two players is different, there is a divergence in user trends,” said the brokerage.

According to Kotak, Nykaa experienced a notable decline in its Monthly Active Users (MAU) by over 20% year-on-year (YoY) in August, reaching 6.7 million, while Purplle’s MAU surged by 60% YoY to reach 4.8 million. Furthermore, Nykaa’s website visits dropped to 10.9 million in September, marking a 16% month-on-month (MoM) decrease, whereas Purplle witnessed a 26% YoY decline to 3.2 million, as per the brokerage’s observations.

Kotak reported that metrics indicate Purplle has already secured approximately one-third of Nykaa’s monthly website visits.

“Purplle has caught up with Nykaa’s high organic search traffic share. Upstarts such as Tata Cliq Palette and Tira Beauty are using paid search channel to garner traffic on the platform,” the analysts said.

Nonetheless, the analysts hold the belief that the recent entrants, Tata Cliq Palette and Tira Beauty, may not have substantially eroded Nykaa’s market share.

Nevertheless, the increasing offline presence of all beauty and personal care (BPC) brands has heightened competition even more.

“Offline BPC retail is also witnessing heightened competition, with Tira and Palette entering the fray and Trent (Misbu) as well as Shoppers Stop planning to increase their footprint. Nykaa may have to keep up ad-spends to retain market share,” the analysts added.

Kotak’s report follows Nykaa’s Q2 FY24 performance update released last week, where the company anticipated a roughly 20% year-on-year (YoY) increase in its Beauty and Personal Care (BPC) net sales value (NSV) for the quarter. Conversely, Nykaa projected a YoY growth of approximately 30% in its fashion vertical’s NSV.

Kotak noted that Nykaa’s fashion business NSV outlook surpasses the brokerage’s projections, but the 20% growth in BPC NSV falls short of their expectations.

Additionally, the brokerage had forecasted a consolidated revenue growth of 24% year-on-year (YoY) for Q2, whereas Nykaa provided guidance indicating growth in the early 20s.

In Q2 FY23, Nykaa’s net sales value (NSV) for its Beauty and Personal Care (BPC) segment amounted to INR 981.5 Crores, while the NSV for its fashion vertical was INR 175.3 Crores.

Yesterday, Nykaa’s shares witnessed a 1.5% decline during the trading session, concluding the day at INR 147.15 on the BSE.

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Swiggy and Zomato face disruptions in Mumbai as delivery workers strike for improved conditions and incentives

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Zomato-swiggy
(Representative Image)

The operations of prominent food delivery platforms Swiggy and Zomato experienced disruptions in various areas of Mumbai on Monday due to a strike by delivery workers. Their demands included increased incentives and improved working conditions.

The strikes, which began on Sunday, are being coordinated by several organizations, including the Shiv Sena-affiliated Rashtriya Karmachari Sena and the Indian Federation of App-based Transport Workers (IFATW).

Shaik Salauddin, the national general secretary of IFATW, stated that thousands of delivery workers from Swiggy and Zomato participated in the strikes.

Numerous users turned to social media to express their grievances about service interruptions. One user posted on the microblogging platform X (formerly Twitter), saying, “Hello @Swiggy @SwiggyCares, if your riders in Mumbai are on strike why are you accepting orders? My order has been stuck for over 90 minutes and is not getting cancelled.”

Requests for comments on the strikes went unanswered by Swiggy and Zomato.

The delivery workers are calling for improvements in various areas, such as fair distribution of orders and workloads, optimizing pickup and drop distances, providing comprehensive insurance coverage for both workers and their families, and ensuring equal access to incentive programs.

IFATW has advocated for the introduction of a ‘Social Security Bill’ for gig workers in Mumbai, akin to a recent legislation passed by the Rajasthan government. Additionally, it has urged the establishment of a “tripartite board” comprising representatives from aggregators, worker organizations, and the government to oversee worker-related schemes. Furthermore, IFATW has called for ecommerce platforms to contribute a “welfare cess” to fund a collective fund dedicated to gig workers.

Salauddin expressed concern, stating, “We know of about 3,500 delivery partners whose IDs have been deactivated by platforms, not just in Swiggy and Zomato but across platforms, due a variety of reasons that were beyond their control, like bad weather or packaging issues or wrong location. This kind of deactivation without verification or bargaining is very harmful for workers.”

He mentioned that the striking workers were in discussions with delivery personnel from other companies, such as Zepto, to potentially join their protest. However, he refrained from providing a specific timeline for the duration of the strikes, emphasizing that they would continue “as long as they do not adversely affect the well-being of the workers.”

In April, delivery workers employed by Blinkit, a quick-commerce platform owned by Zomato, initiated a strike in response to the company’s alteration of its payout system. The change shifted from a fixed rate of INR 25 per delivery (plus an additional INR 7 during peak hours) to a minimum fee of INR 15 per delivery, supplemented by a distance-based component.

The Rajasthan Assembly passed the Rajasthan Platform-Based Gig Workers (Registration and Welfare) Bill in July 2023, making it the first law of its kind in the country aimed at protecting gig workers.

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Monkey Bar returns to Bengaluru with stunning views and exciting menu

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The Monkey Bar
The Monkey Bar

The Monkey Bar, a member of the Olive Group of restaurants, has made a triumphant comeback in Bengaluru. It now occupies the first floor of the newly renovated Museum building, offering stunning views of the vibrant Museum Road.

The newly envisioned gastropub of today promises a delectable culinary adventure (fear not, their beloved burgers still grace the menu), alongside an enticing array of cocktails and all the ingredients essential for a memorable night out.

The Olive Group of Restaurants has entered into a partnership with Tushar Fernandes and Nikhil Chittiappa of Silverback Ventures LLP to embark on this exciting new chapter for Monkey Bar.

Originally introduced in Bengaluru in the middle of 2012, this gastropub now boasts establishments in Delhi, Mumbai, Chennai, and Kolkata. As a tribute to Monkey Bar’s unwavering popularity in Bengaluru, the brand’s refreshed dedication centers on delivering an unmatched dining and drinking experience while cultivating a welcoming ambiance for unforgettable gatherings.

The design direction has transformed Monkey Bar into an ‘urban tropical dreamscape’.

Sabina Singh, the design director of the Olive Group of Restaurants and the creative mastermind driving this transformation, collaborated closely with WDA and Raseel Gujral Ansal, the renowned interior designer and architect behind Casa Pop, to encapsulate the brand’s narrative within the playful essence of the monkey.

Founder and managing director of the Olive Group of Restaurants, AD Singh, says, “Ushering in a new generation of gastropubs, Monkey Bar’s return to Bengaluru is fueled by its decade-long legacy and popularity in the city. This relaunch maintains Monkey Bar’s essence as an all-day gastropub with a modern twist. Bengaluru holds a special place in our hearts, and the city’s demand for our return has been resounding. This relaunch marks just the beginning of our ambitious plans and pays homage to Bengaluru’s rich food culture. We aim to transform our existing outlets across India into this exciting new avatar while expanding to tier 2 cities like Chandigarh, Ludhiana, Jaipur, and Indore.”

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Conscious Consumerism: Strategies for Converting Advocates of Sustainable Brands

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The rise of conscious consumerism has ushered in a new era of brand loyalty—one that transcends mere product quality and price. Today’s consumers are increasingly drawn to brands that align with their values, particularly those promoting sustainability and ethical practices. To harness the power of this growing movement, businesses must not only adopt eco-friendly measures but also employ effective strategies to convert advocates of sustainable brands into loyal customers.

Conscious consumerism represents a shift in consumer behavior. It’s characterized by a heightened awareness of the social and environmental impact of products and a desire to support brands that share their values. This mindset extends beyond niche markets, as consumers across various demographics are embracing sustainable choices.

The Green Consumer’s Journey

To effectively convert advocates of sustainable brands, it’s crucial to understand the journey of a conscious consumer:

  • Awareness: Consumers become aware of the environmental and social issues associated with traditional products and industries. They seek information and alternatives.
  • Engagement: Engaged consumers actively seek out sustainable brands, educate themselves on ethical practices, and support businesses that align with their values.
  • Advocacy: These consumers evolve into advocates, enthusiastically promoting their preferred sustainable brands to friends, family, and social networks.
  • Loyalty: Over time, advocates develop strong brand loyalty. They not only make repeat purchases but also become long-term customers who champion the brand.
Strategies to Convert Advocates of Sustainable Brands
  • Authenticity is Key: Authenticity matters more than ever. Consumers can quickly discern greenwashing from genuine commitment to sustainability. Ensure your eco-friendly practices are transparent and rooted in real change.
  • Education and Awareness: Use your platform to educate consumers about the importance of sustainable choices. Share the positive impact of their support for your brand, not just on the environment but also on communities and society.
  • Storytelling: Craft a compelling brand story that highlights your journey toward sustainability. Showcasing your efforts, challenges, and successes can create a deeper emotional connection with conscious consumers.
  • Product Transparency: Clearly communicate the sustainability of your products. Labels, certifications, and detailed product information can empower consumers to make informed choices.
  • Engagement Platforms: Leverage social media, blogs, and other digital platforms to engage with your audience. Share content that resonates with conscious consumers, such as sustainability initiatives, ethical sourcing, and impact stories.
  • Community Building: Create a community of like-minded consumers who share a passion for sustainability. Encourage discussions, provide resources, and celebrate shared values.
  • Collaboration: Partner with other sustainable brands and organizations to amplify your message. Collaborative efforts can broaden your reach and attract new advocates.
  • Reward Loyalty: Recognize and reward the loyalty of conscious consumers. Loyalty programs, exclusive offers, and early access to new products can foster a sense of belonging.
  • Continuous Improvement: Showcase your commitment to ongoing sustainability improvements. Consumers appreciate brands that are constantly striving to reduce their environmental footprint.
Success Stories in Sustainable Brand Conversion
  • Patagonia: This outdoor clothing company is renowned for its commitment to environmental and social responsibility. They encourage customers to buy less and invest in quality, repairable products.
  • TOMS: TOMS’ “One for One” model, where they donate a pair of shoes for every one sold, has made them a leader in conscious consumerism. Their customers become advocates of their mission.
  • Ben & Jerry’s: Beyond their delicious ice cream, Ben & Jerry’s is known for its social and environmental activism. Their commitment to issues like climate justice and racial equity resonates with conscious consumers.

Conscious consumerism is more than a trend; it’s a fundamental shift in consumer behavior. Brands that authentically embrace sustainability and employ strategies to convert advocates of sustainable brands into loyal customers are positioned for success in this new era of consumer consciousness. By staying true to their values, educating consumers, telling compelling stories, ensuring product transparency, engaging on digital platforms, building communities, collaborating, rewarding loyalty, and committing to continuous improvement, businesses can not only gain advocates but also contribute to a more sustainable future. In the realm of conscious consumerism, the power of advocacy is a force to be reckoned with, shaping the future of business and society alike.

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Inside the Consumer’s Mind: Key Factors Influencing Buying Choices

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consumer buying

Understanding the intricacies of consumer behavior is akin to deciphering a complex puzzle. What drives individuals to choose one product or brand over another? What factors influence their buying decisions? 

1. Price and Value: Price remains a critical factor for consumers. They assess whether the product or service offers value for money. While some shoppers prioritize the lowest price, others are willing to pay more for perceived quality or additional features.

2. Brand Reputation and Trust: A brand’s reputation carries significant weight. Consumers are more likely to choose brands they trust, as they believe these companies will deliver consistent quality and stand by their products or services.

3. Social Proof: Humans are inherently social creatures. They often seek validation from others before making a decision. Positive reviews, testimonials, and recommendations from friends, family, or influencers can sway buying choices.

4. Emotional Connection: Emotional resonance plays a crucial role in consumer decisions. Brands that elicit positive emotions or align with a consumer’s values are more likely to secure their loyalty.

5. Convenience: In today’s fast-paced world, convenience is a driving force. Consumers appreciate products and services that make their lives easier, whether through time-saving features or user-friendly interfaces.

6. Product Quality and Performance: Consumers want products that perform as promised and offer durability. Quality and performance influence not only initial purchases but also repeat business and word-of-mouth recommendations.

7. Personalization: Tailored experiences and recommendations based on individual preferences are highly appealing to consumers. They appreciate brands that understand their unique needs and interests.

8. Visual Appeal: Aesthetics matter. Products and packaging that are visually appealing can attract attention and encourage purchases, even when other factors are equal.

9. Trustworthy Information: Consumers value transparent and honest information. Misleading or confusing messaging can deter them from making a purchase.

10. Fear of Missing Out (FOMO): The fear of missing out on a deal or opportunity can drive impulse purchases. Limited-time offers, exclusive products, and scarcity tactics can tap into this psychological trigger.

11. Peer Influence: People are influenced by the behaviors and choices of their peers. Seeing others using a product or service can create a sense of belonging and motivate consumers to follow suit.

12. Problem-Solving: Consumers often seek solutions to specific problems. Products or services that effectively address their pain points are more likely to win their business.

13. Brand Loyalty: Once consumers have a positive experience with a brand, they tend to stick with it. Loyalty programs and incentives can further cement this bond.

14. Cultural and Social Factors: Cultural norms, societal trends, and demographic factors can all influence buying choices. Consumers may choose products or services that align with their cultural or social identities.

15. Prior Experience: Past experiences with a brand can significantly impact future choices. Positive encounters can lead to brand loyalty, while negative ones may result in avoidance.

The consumer’s mind is a complex landscape shaped by a multitude of factors. Price and value, brand reputation, social proof, emotional connection, convenience, product quality, personalization, visual appeal, trustworthy information, FOMO, peer influence, problem-solving, brand loyalty, cultural and social factors, and prior experience all play a role in influencing buying choices. To succeed in today’s competitive marketplace, businesses must not only understand these factors but also align their strategies to meet the evolving expectations of consumers. In the world of consumer behavior, decoding the puzzle is an ongoing endeavor that can lead to lasting brand success.

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