Birthdays are a special time for many people, filled with festivities, good company, and, of course, food. For most of us, indulging in our favorite dishes is a highlight of the occasion, but for one man from the United Kingdom, a typical birthday meal was not enough to satisfy his hunger for adventure. He decided to take things to the next level and create a birthday experience that would be unforgettable.
Craig Harker, a content creator from the UK, runs a YouTube channel called ‘Dad Loves Food.’ On his 36th birthday, Craig decided to celebrate in style by ordering a burger with an astonishing 36 patties! Craig went to a Burger King outlet and ordered the gigantic burger, which he refers to as the ‘biggest burger’ in the UK. The burger was not just any ordinary burger – it had a staggering 36 patties, making it the ultimate indulgence for any burger lover.
Craig says, “It’s my birthday weekend…and instead of getting a cake like any normal person, let’s order 36 whoppers.” and added “I think it’s the biggest burger ever ordered at Burger King, a fitting birthday present.”
The burger was not the only part of Craig’s birthday feast. He also ordered French fries and Diet Coke to complete his meal. In total, the meal contained nearly 6000 calories, which is significantly higher than the recommended daily intake for most people. However, Craig was determined to enjoy his birthday to the fullest, and he documented the entire experience on his YouTube channel for his fans to enjoy.
Since the video’s release, it has gained a lot of attention, with thousands of views and likes in less than a day. It seems that people are fascinated by the extreme measures that some people take to celebrate their birthdays. Craig’s birthday meal may have been an indulgence, but it was undoubtedly a unique and unforgettable experience that he will remember for years to come.
Food is an integral part of the Indian culture and a traveler to India is bound to be enchanted by the diverse range of delectable dishes on offer. From street foods to fine dining, the country’s culinary landscape is incredibly rich and varied, with each region boasting its own unique flavors, ingredients, and cooking styles.
No matter where you go in India, there is always something new and delicious to discover. Each state, region, and city has its own set of street-style delicacies that are particular to that area. For instance, Mumbai is famous for its vada pav, a popular snack made with a deep-fried potato patty served in a bread bun with chutneys and spices. Kolkata, on the other hand, is renowned for its jhal muri, a spicy snack made with puffed rice, spices, and vegetables.
Indore’s famous Poha! Tastes as good as it was said to be. Next time you visit India come to Indore. I’m loving it. pic.twitter.com/06wE5ZPxox
Lalor, Australian journalist, wrote, “Indore’s famous Poha! Tastes as good as it was said to be. Next time you visit India come to Indore. I’m loving it.”
Similarly, Delhi is known for its chhole bhature, a dish that consists of spicy chickpeas served with fried bread made from refined flour. And, Indore, a city in the central Indian state of Madhya Pradesh, is famous for its sweet and sour poha, a dish made with flattened rice, peanuts, and spices.
During the India vs Australia test series, Australian cricket journalist Peter Lalor arrived in Indore and couldn’t resist trying the famous sweet and sour poha from the city. The dish, with its unique blend of flavors, impressed him, and he was keen to explore more of India’s culinary delights.
The Indore-special poha generated a great deal of excitement among Indian foodies, who were thrilled that an international visitor had sampled one of the country’s lesser-known but much-loved delicacies. Many took to social media to share their reactions to the Australian journalist’s culinary adventure, with several suggesting he pair the poha with jalebi, a sweet snack made with deep-fried batter and soaked in sugar syrup. A few even recommended places in Bangalore and Gujarat, two other cities famous for their street food, that he could visit on his next trip to India.
India’s culinary diversity is truly remarkable, with each region offering its own distinct flavors and specialties. It is no wonder that visitors to India are captivated by its rich food culture, and the Indore-special poha is just one of the many dishes that make this country a food lover’s paradise.
Giving gifts to our near and dear ones is an age-old tradition that is practiced around the world. It is a way of showing appreciation, love, and affection towards the recipient. However, choosing the perfect gift can often be a challenging task, especially when we are unsure about the preferences of the person we are gifting. In some cases, we may think that a particular present would be helpful to the recipient, but they may not share the same opinion. This can lead to some funny and unexpected outcomes.
Recently, a Twitter user shared a comical incident involving a gift that he gave to his mother. The gift in question was a digital weighing scale, which he believed would be useful for his mother to track her portion sizes and meals. However, to his surprise, his mother found a completely different use for it, one that was hilarious and unexpected. This incident struck a chord with many Indian Twitter users, who could relate to similar situations in their own households.
Before WFH ended, I bought my mom a small digital weighing scale for measuring portions to track calories accurately. 6 months later I visit home and find out that she's been using it to re-weigh the veggies she buys and create a ruckus if it's even 10 gm less. Baniya Moms! ?
Abhishek Bansal, who goes by the handle, @swaaha_. Wrote, “Before WFH ended, I bought my mom a small digital weighing scale for measuring portions to track calories accurately.” And added ” However, Bansal’s mother found another creative and hilarious alternate use for the weighing scale. “6 months later I visit home and find out that she’s been using it to re-weigh the veggies she buys and create a ruckus if it’s even 10 gm less,”
The story of the digital weighing scale is a perfect example of how gifting can be a tricky business. While the intention behind the gift may be good, the recipient’s perception of it can vary greatly. This highlights the importance of understanding the likes and dislikes of the person we are gifting, so that we can choose a present that is well-received and appreciated.
The incident shared by the Twitter user serves as a reminder that gifting should be a thoughtful and considerate process. It is not just about giving a physical item, but also about showing that we care about the person and their preferences. By taking the time to choose the right gift, we can make the recipient feel loved and appreciated, and avoid any comical mishaps along the way.
Allied Blenders and Distillers (ABD) is a leading player in the Indian spirits industry, with a focus on the whisky segment. Founded in 1989, ABD has become the largest whisky producer in India and the world’s third-most-popular whisky producer, with brands such as Officer’s Choice and Sterling Reserve that are popular among Indian consumers. The company has a robust distribution network in India and exports its products to over 20 countries worldwide.
In recent years, India has emerged as a major player in the global whisky industry, with the country currently producing 60% of the world’s whisky. India’s whisky is primarily made from molasses, grain, and malt, and has a distinct flavor profile that sets it apart from other whiskies produced around the world. As a result, Indian whiskies have gained popularity among consumers in several countries, including the United States, the United Kingdom, and South Africa.
ABD’s decision to enter the Russian market is significant, given that Russia is a large consumer of alcoholic beverages, including whisky. However, the market for imported whisky in Russia has been affected by trade restrictions imposed by some Western countries, leading to a scarcity of the spirit. ABD aims to capitalize on this opportunity by replacing the Western brands that have stopped delivering to the country and capturing the market share they have vacated.
ABD’s partnership with Alcohol Siberia Group (ASG), a leading vodka manufacturer in Russia, is expected to help the company navigate the local market and establish a foothold in the country. ASG’s expertise in the Russian market, combined with ABD’s expertise in whisky production, is likely to be a winning combination for both companies.
The pricing strategy adopted by ABD for its products in the Russian market is also noteworthy. The company plans to price its Officer’s Choice Blue whisky and Sterling Reserve premium blend at competitive rates, which is likely to appeal to Russian consumers who have been facing a shortage of affordable imported whisky in recent times.
ABD’s entry into the Russian market marks a significant milestone for the company and the Indian whisky industry as a whole. It is an opportunity for ABD to expand its business, tap into a new market, and potentially cement India’s position as a major player in the global whisky industry. With its expertise in whisky production and the support of its partner, ASG, ABD is well-positioned to succeed in the Russian market and beyond.
McDonald’s India – North and East is committed to making a positive impact in the local communities it serves. The company recognizes that there are many individuals who lack access to education, training, and employment opportunities, especially those who come from disadvantaged backgrounds. As such, McDonald’s India – North and East has launched the ‘McDonald’s For Youth’ community campaign to help create meaningful employment prospects for local communities, with a particular focus on the less privileged.
Through this initiative, McDonald’s India – North and East has pledged to hire 1500 people through non-governmental organizations by 2025, representing 50% of its workforce. The company has already hired over 500 young people in the last year, partnering with several reputed not-for-profit organizations such as Magic Bus, Tech Mahindra Foundation, Quess Corp Foundation, and Tarraqi, amongst others.
Rajeev Ranjan, Managing Director, McDonald’s India – North and East, said,”‘McDonalds for Youth’ is a campaign through which we aim to offer gainful employment for the youth, especially youth from the under-privileged communities who have limited education and employment opportunities. We aim to hire 50 percent of our entry level workforce under this initiative, invest in their overall growth and development through our world class high-quality training and learning programmes. This initiative is much more than filling open positions – it is about being a part of the local communities, and is an attempt to make them a part of us. We invite more organisations to join us in our endeavour to dismantle the barriers to equal opportunities, dismantle barriers to economic growth and empower the youth to excel in their work and life.”
For most people hired through the ‘McDonald’s For Youth’ campaign, this will be their first job. The opportunity to work at McDonald’s represents an important milestone in their lives, as it provides them with a source of income and valuable training opportunities.
McDonald’s global training curriculum is designed to equip young people with the skills and knowledge they need to succeed in their careers. This includes skills such as food safety and hygiene practices, safe food handling, customer service, communication, and teamwork. Through its robust training programs, McDonald’s has a proud legacy of shaping hospitality professionals, instilling the right attitude, empathy, and passion in people.
By providing employment opportunities through NGOs, McDonald’s India – North and East hopes to create a ripple effect that extends far beyond the walls of its restaurants. The company believes that providing equal opportunities and a better future for all is one of the most pressing issues facing our world today.
Through its collaboration with NGOs, McDonald’s India – North and East aims to be a catalyst for change, shaping a brighter future for India. The company recognizes that positive change is not limited to the impact it can have on individuals’ lives, but can also create positive change in the communities it serves, driving economic growth and prosperity.
Twisting Scoops, an Indian ice cream brand, was founded with the vision of bringing the unique flavors and textures of Turkish ice cream to India. The brand has gained popularity for its innovative and twisted ice cream creations, which incorporate traditional Turkish desserts and flavors into its menu.
Recently, Twisting Scoops opened its second outlet in Mumbai at the Viviana Mall, making it the brand’s 45th outlet in India. This new outlet launch comes after the brand’s successful appearance on season 2 of Shark Tank India, which helped to create greater awareness and demand for the brand.
Simranjeet Singh, Director, CYK Hospitalities, said, “We researched the location and mapped where Twisting Scoops could better reach their customers. So, our team of experts analyzed and located out the best location and helped them with the best leasing deals. Not only with the location, we have also tried our level best to curate the most innovative menu in the ice cream space”.
Kunwarpreet Singh Juneja, MD, Twisting Scoops, said, “CYK Hospitalities has played an integral part when it comes to Twisting Scoops expansion. They are our trusted partners whenever we are selecting any location for our upcoming store. CYK team’s due diligence has always helped us in getting the ROI of the store beforehand. In fact, the operations team of the company has always stood by us whenever we are revamping our menu and need their expert guidance.”
To support the brand’s rapid expansion both in India and internationally, Twisting Scoops has partnered with CYK Hospitalities, an F&B consultancy firm. CYK Hospitalities provides a range of services to Twisting Scoops, including location mapping, leasing, and menu curation for its outlets across malls, highways, airports, and other venues both in India and globally.
The new outlet in Viviana Mall in Mumbai is the second outlet for the brand in the city, with the first being located at Jio World Drive. Twisting Scoops has also announced that it will be opening its next outlet at the newly opened Phoenix Palladium Mall in Ahmedabad soon.
Twisting Scoops already has a significant presence in four countries, including India, Sri Lanka, USA, and Bangladesh, with over 45 outlets. The brand’s menu includes more than 25 unique flavors such as Turkish Baklava, Turkish Desserts, Kunafa, and Turkish Coffee/beverages. CYK Hospitalities helps the brand to customize and curate its menu based on the local climate and tastes of the region to cater to the local population.
Twisting Scoops is a rapidly growing ice cream brand in India that has captured the attention of consumers with its innovative and unique ice cream creations. With its continued expansion and partnership with CYK Hospitalities, the brand is well-positioned to continue its growth both in India and globally.
Swiggy, a popular food and grocery delivery company based in India, has been taking measures to cut costs and streamline its operations. One such measure involved the recent sale of its cloud kitchen business, Swiggy Access, to Kitchens@, a brand owned by Loyal Hospitality.
Swiggy Access provided kitchen spaces to restaurants both online and offline, allowing them to expand their reach and ensure faster delivery to customers. This acquisition has resulted in Swiggy becoming a stakeholder in Kitchens@.
According to Kitchens@, the combined gross merchandise value (GMV) of the two companies is expected to be around $65 million, with plans to increase it to $100 million within the next six months. This acquisition is part of Swiggy’s wider cost-cutting measures due to slow growth in its food delivery business and a funding crunch caused by macroeconomic factors.
Junaiz Kizhakkayil, CEO of Kitchens@. Said “The addition of Swiggy’s Access kitchens will bolster the reach and operations of Kitchens@’s in four cities across 52 locations and 700+ kitchens, providing customers with more convenient and efficient food delivery options.”
Rahul Bothra, Chief Financial Officer of Swiggy, said “Swiggy Access was started with the aim to bridge hyperlocal gaps in restaurant supply and solve for variety, quality, and convenience of food. Since its inception, Access has enabled several restaurant partners to innovate and expand their reach to new customers in a cost-effective manner.” and added “We are confident that Kitchens@ is fully equipped to nurture this ecosystem by innovating and building more supply. Swiggy continues to believe in the potential of this space and remains invested as a stakeholder in Kitchens@.”
As part of its cost-cutting efforts, Swiggy recently tightened its password-sharing policy for Swiggy One users, a loyalty program that offers free deliveries and other benefits to its customers. This change limits multiple logins to two devices, helping to prevent users from sharing their login credentials with others.
Swiggy has also recently launched several new units to expand its offerings. Handpicked is a premium grocery delivery service, Minis is a direct-to-commerce ecommerce marketplace, and DineOut is a restaurant table reservation service. These new units demonstrate Swiggy’s commitment to innovation and expanding its business beyond just food delivery.
Swiggy’s recent actions highlight the challenges faced by food delivery companies in a competitive market. While the company is taking measures to streamline its operations and cut costs, it is also actively seeking new opportunities to grow and diversify its offerings.
Bagrry’s India is a well-known and highly respected brand in the breakfast cereals and health food category. It is a leading player in this industry, offering a wide range of healthy and nutritious products that are designed to meet the needs of modern consumers who are increasingly health-conscious.
To further strengthen its position in the market and take advantage of the numerous opportunities available, Bagrry’s India recently announced the appointment of Jayant Kapre as its new Managing Director and Chief Executive Officer. This move is expected to help the company accelerate its growth trajectory and achieve even greater success in the years ahead.
Jayant Kapre, MD & CEO of Bagrry’s India, said, “It is rare to find a food company that matches the attention to nutrition, quality and hygiene at Bagrry’s. Working on trustworthy recipes which are truly good for consumers was a great draw for me- the world needs more of this right now!”
and added “The business has been extremely well run so far and the profitable growth is testimony to this. The brand is at an exciting crossroads in its journey, and I am glad to lead a vital change in momentum. I seek to fuel growth and expansion across categories, whilst maintaining profitability.”
Aditya Bagri, Director, Bagrry’s Group, said, “At Bagrry’s, with a lineage of over 50 years of innovation, we’re building India’s most trusted health food brand. Our vision has always been to transform our family business into an institution driven by some of the finest consumer minds.”
He further said, “Jayant brings with him decades of unparalleled leadership experience in the FMCG & food processing space, and also resonates with our core values. We’re excited to have him on board and we are confident that he’ll scale Bagrry’s to newer heights.”
As Managing Director and CEO, Kapre will be responsible for developing and executing a comprehensive growth strategy for Bagrry’s India. This will involve identifying new business opportunities, enhancing the company’s product portfolio, and expanding its reach into new markets. He will also be tasked with enhancing the brand’s commercial advantage and driving growth across all key areas of the business.
Kapre is a highly experienced professional with over 26 years of experience in the FMCG sector, with a particular focus on the food industry. He has held several key leadership positions at some of the industry’s most prominent companies, including Wrigley, Frito Lay, McVitie’s, and Britannia. Throughout his career, he has developed a reputation as a results-driven leader with a strong track record of success.
With Kapre at the helm, Bagrry’s India is well-positioned to continue its impressive growth trajectory and cement its status as a top player in the breakfast cereals and health food category. By leveraging Kapre’s experience and expertise, the company can drive innovation, expand its product range, and deliver even greater value to its customers.
One of the most underrated things in this world is colors. The very idea of a monochrome world sounds kinda depressing. Just like our external world, humans from inside are shades of different colors and it doesn’t get celebrated enough, unless it is the time of Holi in India, where we not only celebrate colors and paint each other but also celebrate coming together, dancing to the beat of dhols, snacking like there is no tomorrow and simply letting a different shade of color come out.
Bhaang and Holi have become synonymous with happiness, joy, and celebration in India. Food in holi becomes not only a way of celebration but also an expression of the festival itself.
Bhelpuri is one snack that reminds me of colors, as the snack has multiple colors in the palette just like the world gets when we play Holi. That makes Bhelpuri the perfect snack for Holi, and when paired with Bhaang it is like having the best of both world at the same time.
The bright red of the diced tomatoes, vibrant green of the cilantro, yellow of the sev, and the orange-brown hue of the tamarind chutney all come together to create a feast for the eyes. And that’s not even counting the other colorful ingredients that can be added to bhel, such as green chilies, red onions, or even purple cabbage!
it’s not just the colors that make bhelpuri a treat for the senses.
The combination of textures, from the crunchy sev to the soft potatoes, the juicy tomatoes to the crispy papdi, makes every bite a delight. Then there’s the explosion of flavors that hits your taste buds, from the sourness of the tamarind chutney to the spiciness of the green chilies, the sweetness of the diced onions to the tanginess of the lemon juice.
There is so much going on at the same time in this easy-to-make and light snack that it feels unrealistic especially when paired with Bhaang it makes it like an edible cocktail which is like pure bliss for anyone who consumes it.
So, do me a favor and lets play holi by creating this Bhaang ki bhel in these super easy steps, mentioned below :
Ingredients:
2 cups puffed rice (murmura)
1/4 cup bhaang (cannabis) leaves, finely chopped
1/2 cup onion, finely chopped
1/2 cup tomato, finely chopped
1/2 cup boiled potatoes, finely chopped
1/4 cup raw mango, finely chopped
1 green chili, finely chopped
1/4 cup roasted peanuts
1/4 cup sev
2 tablespoons tamarind chutney
1 tablespoon lemon juice
Salt to taste
Instructions:
In a mixing bowl, add puffed rice, chopped bhaang leaves, onion, tomato, boiled potatoes, raw mango, and green chili. Mix everything well.
Add roasted peanuts and sev to the mixture.
Add tamarind chutney, lemon juice, and salt. Mix everything well.
Serve immediately and enjoy your delicious bhaang ki bhel!
Note: You can adjust the quantity of tamarind chutney and lemon juice as per your taste. Also, feel free to add any other ingredients of your choice to the bhel. Have fun experimenting!
Starting and managing a food business can be challenging, especially when it comes to generating consistent revenue. With so much competition in the food industry, it can be difficult to stand out and attract customers.
Covid has been an inflection point which gave a never-anticipated impetus to the food and beverage industry, globally. The growth that brands would have experienced in a decade is pushed to improve and incorporate efficiency in their operating methods, today. To add to this complexity changing dynamics of consumer preferences and constant influence have added a deeper layer of expectation from the brands.
Consumer influence is a significant driver of change in the food industry. In recent years, consumers have become more health conscious and environmentally aware, and their expectations from food businesses have shifted accordingly. They are looking for healthier options on restaurant menus, and they want to know what ingredients are being used in their food. As a result, food businesses are expected to offer healthier menu options, use natural and organic ingredients, and provide more information about their food’s nutritional value.
Another key aspect that has become critical in the post-covid world is environmental sustainability, a top concern for aware, agile consumers. They are looking for businesses that use sustainable practices, reduce food waste, and minimize their carbon footprint. Food businesses are expected to source ingredients from local farmers, reduce packaging waste, and implement environmentally-friendly practices in their operations.
Consumers today are also looking for authenticity and transparency in the food they consume. Traceability in the food industry is a massive opportunity, as consumers want to know where their food comes from, how it’s prepared, and what ingredients are being used.
Food businesses are expected to be transparent about their sourcing, cooking methods, and ingredient lists. With all of these issues, one of the key aspects that have taken shape is the consumers’ expectation for personalized experiences when it comes to food. They want menu options that cater to their dietary restrictions and preferences, and they want to be able to customize their orders. Food businesses are expected to offer more options and flexibility in their menus to cater to these personalized preferences.
In this new market, which is young, aware and experimentative, with the right strategies in place, consumer-facing food businesses, which includes Restaurants, Cloud kitchens, and D2C brands and can significantly increase your revenue, can create an indelible impression and grow their food brands across markets.
Here are some key steps that food businesses should undertake to improve their revenues. These hacks are based on proven strategies that successful food businesses are using to increase their revenue.
Understand what’s trending !! Introduce new menu items regularly
One of the best ways to increase revenue in a food business is by introducing new menu items. By adding new dishes to your menu, you can attract customers who are looking for something different or exciting.
Additionally, introducing new menu items can increase the variety of food you offer and make your restaurant or cafe a go-to spot for a wider range of customers. That said, all new introductions should be designed to leverage the existing supply chain and production infrastructure. To introduce new menu items, brands must conduct local market research to identify customer preferences and variations in choices for a fortnight.
One can use social media platforms to test the waters and map responses, online surveys, or in-person questionnaires to gather information on what your customers like and dislike are good ways to decode shifts in tastes and preferences. Based on this information, create new menu items that align with customer preferences.
When introducing new menu items, it’s important to promote them through various marketing channels. You can use social media platforms, email marketing, or in-store promotions to advertise new menu items. By promoting new menu items, you can create buzz and generate excitement among your customers.
2. B2B should be a critical part of the strategy
In an evolving consumer market, businesses with deep cash reserves and war chests tend to be more agile and prepared better to tackle competition with speed. While restaurants and cloud kitchens should offer catering services leveraging their existing infra, catering services provide an additional revenue stream and can bring in the required buffer to experiment in the consumer business.
By offering catering services, you can reach a wider audience and generate more revenue. Catering services can be used for a variety of events, including weddings, corporate events, and parties.
To offer catering services, start by creating a catering menu that includes a variety of dishes that can be easily transported and served at events. You can then promote your catering services through your website, social media, and other marketing channels. When offering catering services, it’s important to provide excellent customer service and ensure that the food is of high quality. Word-of-mouth marketing can be powerful for catering services, and providing exceptional service can lead to repeat business and referrals.
3. Don’t limit your existence to Instagram !!! Improve Social & online presence
In today’s digital age, having a strong online presence is essential for any food business. By increasing your online presence, you can reach a wider audience and generate more revenue. To increase your online presence, start by optimizing your website for search engines. This includes using relevant keywords, creating high-quality content, and ensuring that your website is mobile-friendly.
You can also use social media platforms to engage with your customers and promote your business. This includes creating a social media strategy, posting regularly, and engaging with your followers. Another way to increase your online presence is by partnering with food bloggers and influencers. Instead of doing a paid activity with them, try and negotiate a reseller model where they are incentivised on campaign-generated sales. This will help increase your reach and generate buzz about your business and keep costs in check.
Apart from partnering with bloggers and influencers, start by identifying and looking for credible media platforms that endorse your product and help you with an amazing reputation. Collaboration in the food businesses is the key to long-term recall and communicating with various permutations and combinations with consumers.
4. Decrease Customer Acquisition Cost !!! Implement loyalty programs. Incentivise the consumer for every purchase.
Loyalty programs can be an effective way to increase revenue in a food business. By rewarding your loyal customers, you can encourage them to come back and increase their spending on each visit.
Additionally, loyalty programs can help increase customer retention and generate repeat business. To implement a loyalty program, start by creating a rewards system that is easy to understand and offers tangible benefits to your customers. This can include discounts, free meals or drinks, or other incentives.
You can then promote your loyalty program through your website, social media, and other marketing channels. When implementing a loyalty program, it’s important to track the results and adjust the program as needed. This includes monitoring the redemption rate and adjusting the rewards system to ensure that it is effective in increasing revenue.
5. Focus on upselling and cross-selling
Traditionally brands undertake Upselling and cross-selling within their product range. That usually is dependent upon consumers returning for a hero product from the brand. This strategy can be limiting as the consumer is in a very dynamic market setting.
Today brands need to leverage the aligned ecosystem of other brands that can offer their products as an add-on to their customer. This de-risks brands and helps them achieve more consumer engagement and future recall. It can be an effective way to increase revenue in a food business.
By offering additional products or services, you can increase the value of each customer transaction. To upsell, offer customers a larger portion size, an extra side dish or a more expensive menu item. To cross-sell, recommend complementary items that can be added to their order, such as a drink or a dessert.
6. Offer direct online ordering and delivery with a pay-later option
In recent years, online ordering and delivery have become increasingly popular in the food industry. Offering direct online ordering and delivery can save you upwards of 25% and helps the brand build a direct relationship with the brand.
To offer direct online ordering and delivery, brands can partner with third-party platforms which provide pre-designed platforms that can be customised as per the requirements of the brand. Some of the logistics players are offering a solution for standalone brands that help them run independent operations and fulfil their orders directly.
7. Create your IPR events !!! Host events and promotions
Creating IPR is a great way to engage customers and improve your brand value with customers. Hosting events and promotions can be a great way to attract new customers and generate buzz about your business.
While some of the larger brands offer such experiences, all brands must try and undertake such activities even if it is hosting small initiatives like a live music night, a trivia night or a themed event. You can also offer promotions, loyalty benefits programs, bonuses or holiday specials.
Some of the elements that have to be key to any food business are the mechanics to engage the customer by providing exceptional customer service. It is a powerful way to generate repeat business and positive word-of-mouth marketing.
Make sure your staff is well-trained, friendly and attentive to customers’ needs. Respond to customer feedback and address any concerns promptly and professionally. Finally, implementing cost-saving measures can help you increase your revenue by improving your profit margins. This can include reducing food waste, optimizing inventory management, and negotiating better prices with suppliers. By reducing costs, you can improve your bottom line and increase your revenue.
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