Wonderchef, a renowned brand in home appliances and cookware, has collaborated with Unicommerce for product shipments and managing post-purchase activities.
Unicommerce operates as a Software as a Service (SaaS) platform for e-commerce enablement. This partnership is geared towards optimizing Wonderchef’s e-commerce supply chain, elevating the post-purchase journey for its customers, and efficiently handling return orders.
Wonderchef has implemented Unicommerce’s multichannel order management system to automate order processing across its own brand website and various online marketplaces.
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Ravi Saxena, CEO of Wonderchef, said, “With the assistance of Unicommerce reliable platform, we are positive of staying ahead of the competition as our innovative offerings are already seeing favourable response in Indian as well as overseas markets.”
“Unicommerce is dedicated to improving Wonderchef’s customers’ post-purchase experience. The Unicommerce platform will act as a catalyst in propelling their e-commerce activities with their cutting-edge items and effective distribution plan, according to Kapil Makhija, CEO and managing director of Unicommerce.
Unicommerce’s SaaS solutions facilitate comprehensive management of e-commerce operations for brands, retailers, marketplaces, and logistics service providers. By the quarter ending September 2023, Unicommerce had surpassed an Annual Transaction run-rate exceeding 750 million. With a clientele of over 3500 customers, it oversees operations in more than 8000 warehouses and processes orders from over 1900 stores through its platform.
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