HomeNewsMan impersonates how people request refunds on food apps: Netizens share opinions

Man impersonates how people request refunds on food apps: Netizens share opinions

When you’re not in the mood to cook, what do you do? “Order in food with meal delivery apps,” is the most typical response. There are instances when we get the wrong orders or bad meals. Each app features a customer service department where you may request a refund or a replacement in such circumstances (of the food you received). Unfortunately, some users abuse the service and request refunds or replacements for very absurd reasons. Let’s all agree that we have encountered such individuals. A recent video showing how customers request “refunds” from Zomato was recently released by a content maker who took inspiration from the same.

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The video was posted by Sachin Awasthi, a content creator, and it shows him seated with a sandwich and a phone in each hand. He appeared to be speaking with a customer service representative (of Zomato). “Yes, I did sent the image to you (of the sandwich). Although the dish appears to be perfect in the photo, it smells strange “Over the phone, he stated. Awasthi then bit into the sandwich and continued, “I don’t want a replacement, so please give me my money back. What am I going to do with the substitute? What if you send me terrible food once more? Send the funds my way.” He finally hung up (the call).

 In a short period of time, the video caught people’s attention, receiving hundreds of reactions and comments along with approximately six million views. The video appears to have offended a lot of online users, as evidenced by the harsh responses they received. “This must cease immediately. It’s really unethical. Additionally to causing the corporation to lose money, it makes it difficult for those who truly have a problem to obtain justice. It’s not cool, guys, “one individual wrote. A different comment stated, “The Reel is obviously sarcastic and humorous, therefore people should avoid such behavior unless it’s real. They’ll start placing orders with no refunds one day.”

In response to those who called it a joke, another commenter wrote: “To all the people calling it a joke, Zomato’s policies make it reimburse from the delivery partner’s earnings in most circumstances. I’ve worked with the delivery partner support staff, and I can tell you that individuals like this make their life a living hell. Please don’t encourage such videos, a different poster urged. This is not the kind of entertainment this is. Because of these actions, we don’t receive returns. 

What opinions do you have about this video?

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