Ikea India has decided to discontinue operations at its R-City Mall store in Mumbai by the middle of this year. This move will see the Swedish retail giant consolidating its Mumbai operations to Ikea Worli and Ikea Navi Mumbai, alongside its e-commerce operations.
Opened in 2022 as part of the company’s strategy to experiment with smaller format concepts in India, this store faced challenges in delivering the complete brand experience due to layout and design-related constraints.
Employees at the R-City store will not be impacted and will be given opportunities to work at other stores operated by the retailer.
“This strategic decision is at the back of the learnings we have had in terms of customer experience and aligned to our vision of creating a leaner and faster retail business in the country. It further allows us to consolidate our Mumbai operations to Ikea Worli, Ikea Navi Mumbai and online presence, while exploring newer opportunities for future growth,” Ikea India said in a statement.
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“The focus on growing Mumbai remains robust as we explore newer omni-channel formats for the city, further develop the existing IKEA Navi Mumbai site into a retail destination, expand our physical presence in Pune, and become even accessible through our online presence across Maharashtra. India is a long-term priority for IKEA, and we will continue to invest in more growth avenues and job opportunities,” the company added.
“Taking care of our dedicated co-workers is our highest priority. We are committed to supporting them with equal growth opportunities and a seamless transition and have them continue to be a part of the IKEA family,” Ikea India added.
Earlier this month, the Swedish furniture retailer extended its doorstep delivery services to 62 additional districts across four states, encompassing 14 districts in Maharashtra as well as areas in Karnataka, Telangana, and Andhra Pradesh.
Additionally, it plans to commence e-commerce operations in Delhi within one year ahead of the store launch in the region. Ingka Centres, Ikea’s parent Ingka Group’s shopping centre division, will open Lykli Gurugram meeting center in late 2025, while another meeting place is being developed in Noida.
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