Tushar Nagar’s appointment as the General Manager of Courtyard by Marriott Shillong marks a significant milestone for Marriott International, as it marks their first property in the NorthEast region of India. With over 14 years of combined experience across various facets of hospitality management, Nagar brings a depth of knowledge and expertise to his new role.
As the General Manager, Nagar will assume an all-encompassing role that involves overseeing the hotel’s overall performance and ensuring that it meets and exceeds guest expectations. His extensive background in Operations Management, Quality Management, Training and Development, Client Management, and Team Leadership makes him ideally suited to lead the team at Courtyard by Marriott Shillong to success.
One of Nagar’s core strengths is his ability to define and implement operating procedures and service standards that enhance the hotel’s efficiency and output. He is skilled in optimizing procurements and managing resources effectively to ensure that guests receive the highest levels of service and satisfaction.
In addition to his focus on operational efficiency, Nagar will also be responsible for front-lining all conversations and shaping the hotel as a leading benchmark in the hospitality industry. This involves staying up-to-date with the latest trends and developments in the industry, identifying areas for improvement, and driving innovation and excellence in all aspects of the hotel’s operations.
Nagar’s strong leadership skills will be instrumental in motivating and inspiring the team at Courtyard by Marriott Shillong to deliver exceptional service to guests. He is committed to fostering a culture of excellence and continuous improvement, and he understands the importance of teamwork and collaboration in achieving success.
Nagar’s journey in the hospitality industry began with an industrial exposure at Le Meridien Jaipur, where he gained valuable experience and exposure to the workings of a top-tier hospitality brand. This experience fueled his passion for the industry and inspired him to pursue a diploma in hotel management from the prestigious IHM Varanasi.
Along with his academic qualifications, Nagar also obtained a B.Com degree from Jagatpur PG College in Varanasi. Armed with his education and experience, Nagar began his ascent up the corporate ladder, holding multiple positions at some of the most highly regarded hospitality brands in the industry.
His impressive resume boasts a variety of roles at top-tier establishments such as The Oberoi Amarvilas Agra, JW Marriott Chandigarh, Park Hyatt Chennai, Hyatt Regency Ludhiana, The Westin Pune, and Marriott International. With each new position, Nagar has honed his skills and gained invaluable experience that has contributed to his success.
Throughout his career, Nagar has consistently demonstrated his ability to excel in a fast-paced, high-pressure environment while maintaining a customer-centric approach. He is known for his dedication to providing guests with an exceptional experience and his ability to inspire and motivate his team to deliver exceptional service.
Nagar’s journey from Le Meridien Jaipur to the top of the hospitality industry is a testament to his hard work, dedication, and passion for the field. His vast experience, expertise, and leadership skills make him ideally suited to lead the hotel to success and establish it as a leading benchmark in the industry.
