Swiggy has launched a nationwide road safety campaign named ‘Delivering Safely,’ reaffirming its commitment to prioritizing the safety of its delivery partners.
Being a leading entity in food, quick commerce, and diverse on-demand services, Swiggy operates with a vast network of over 300,000 delivery partners spanning across more than 600 cities nationwide.
Annually, Swiggy’s delivery partners collectively traverse an astounding distance of 3.6 billion kilometers, which is roughly equivalent to making 90,000 trips around the Earth’s equator.
Over recent years, Swiggy has been actively involved in increasing awareness among its delivery partners, streamlining the reporting process for safety incidents, thereby enabling Swiggy to swiftly take necessary actions.
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Rohit Kapoor, CEO of Food Marketplace, Swiggy, said, “Swiggy’s mission is rooted in making urban life more convenient for our customers. Improving road safety in our cities is not just a goal; it’s a necessity for enhancing the daily lives and safety of everyone. Congestion is a genuine concern, and as providers of food delivery, quick commerce, and other on-demand services, we believe we’re playing a practical role in alleviating this issue.”
Swiggy ensures comprehensive support for the safety and well-being of its delivery partners through a range of initiatives. This includes accidental medical coverage, offering INR 2 lakh for medical expenses and INR 10 lakh as death cover, with over INR 31 Crores disbursed in insurance claims during FY23.
Furthermore, Swiggy has pioneered an on-demand ambulance service, a first in the industry, with an average response time of 11 minutes, catering to the needs of its delivery partners and their families.
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In case of any incident, Swiggy ensures delivery partners receive a guaranteed minimum income to assist in their recovery, matching the average earnings in their respective cities.
Road safety awareness workshops are conducted in collaboration with state traffic police departments by Swiggy to promote safe driving practices, complemented by access to advanced safety gear.
Moreover, Swiggy is in the process of developing an advanced telematics project aimed at monitoring driving behaviors. This initiative will enable the company to provide specialized training to delivery partners identified as at-risk, utilizing data analysis.
