Swiggy has collaborated with the Gurugram Traffic Police to organize a road safety and traffic awareness workshop for its delivery partners in Gurugram as part of its “Delivering Safely” road safety initiative.
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The program was led by SH Virendra Vij, IPS, Deputy Commissioner of Traffic Police, with the aim to educate and empower over 100 delivery partners in the NCR about road safety and accident prevention. Additionally, SH Sukhbir Singh, HPS-ACP Traffic Police, and ASI Rajesh provided training on key topics such as traffic rules, helmet usage, case studies, the consequences of reckless driving, and proper parking etiquette.
This was followed by a session where helmets were distributed, along with a lively roadshow by Swiggy’s delivery partner fleet, demonstrating Swiggy’s dedication to promoting responsible driving practices.
“In India, road accidents are a major problem that have a severe impact on both the economy and human life. They also result in injuries and fatalities. Between 4 and 5% of the nation’s GDP is lost to these mishaps annually. Most of the individuals impacted are those who are in the productive working age group, such as motorcyclists, cyclists, and pedestrians. Swiggy is actively involved in raising awareness of road safety among our delivery partners in cooperation with law enforcement agencies, in keeping with our commitment to safety under the Delivering Safely programme. According to a Swiggy representative, “Our goal is to raise delivery staff members’ knowledge of traffic laws and ultimately improve their safety.”
Over time, Swiggy has organized campaigns in various cities throughout India, demonstrating its dedication to fostering a secure working atmosphere for its delivery team. Every Swiggy delivery partner is equipped with insurance coverage, ensuring their protection while navigating the roads.
Last year, Swiggy initiated an industry-first collaboration with Dial 4242, introducing on-demand, free, and expedited ambulance services for its delivery partners. Alongside this, Swiggy implemented Emergency Support Services (ESS), designed to address the needs of delivery partners during road emergencies or mishaps. The ESS package includes round-the-clock hotline numbers, specialized emergency cards for delivery partners, and direct access to local police and ambulance services via an SOS button integrated into the delivery partner app.
Swiggy places a high priority on the security and welfare of its delivery partners as well as the general public. Upon onboarding, each delivery partner completes a road safety guidance module. Additionally, the site runs safety campaigns all year long, providing help and direction.
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