In an unusual occurrence, a Swiggy Genie delivery executive reportedly vanished with a customer’s high-value Apple Watch Ultra, valued at INR 82,999, in Bengaluru.
The incident was exposed when a user posted a tweet about a Swiggy Genie who reportedly took possession of his friend’s Apple Watch Ultra. According to the user, the delivery executive picked up the bag containing the smartwatch but then canceled the order, cut off all communication, and disappeared with the product.
“… Friend forgot his Apple Watch ultra, he sent genie, genie collects the bag, cancels the order, blocks both of us, and we chase the guy at 2 am with a Rapido guy helping us,” tweeted the victim.
The incident has sparked worries about the safety and security of products during transit on the delivery service of the foodtech platform. Numerous users in the comments section also highlighted similar occurrences, prompting inquiries about the company’s screening procedures when hiring drivers.
Nevertheless, the dynamic duo managed to trace the smartwatch in due course. As reported by India Today, the two friends successfully retrieved the item by utilizing the watch’s built-in location tracking functionality. According to the tweet, they pursued the delivery executive during the early hours of 2 am and pinpointed the wayward driver at a Swiggy warehouse.
The two are said to have apprehended the executive and successfully recovered the smartwatch from his possession.
As of now, Swiggy has not provided any official statement regarding the matter.
In the meantime, the individual associated with the owner of the smartwatch has claimed that Swiggy instructed them to send an email after they raised the issue with the company. It remains uncertain whether the victim has lodged a formal complaint with the police.
Instances of Swiggy delivery executives being implicated in similar incidents are not unprecedented. In February, a Swiggy delivery person was captured on CCTV camera stealing a woman’s smartphone from an apartment in Mumbai.
In March of the previous year, there was an incident where a Swiggy driver was apprehended for stealing a mobile phone during the process of picking up an order from a restaurant in Tiruppur, Tamil Nadu. Additionally, in 2021, two individuals employed as Swiggy delivery executives were arrested in Noida for their involvement in numerous thefts and residential burglaries in the area.
