Team India and Chennai Super Kings‘ fast bowler Deepak Chahar took to social media on Saturday to express his dissatisfaction with food delivery service Zomato. He claimed that despite placing an order through the app, he never received it, and the company falsely marked it as delivered.
Sharing his ordeal on social media, Chahar highlighted the mismanagement by Zomato in delivering the order and also pointed out that the customer service labelled him a liar.
Chahar’s call for other users to recount similar negative experiences prompted Zomato to swiftly initiate damage control, issuing an apology to the cricketing star.
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Responding to Zomato‘s apology, Chahar highlighted that simply refunding the order amount isn’t an adequate solution, as many others face similar issues.
Chahar is gearing up for his return to professional cricket in the upcoming IPL, with his sights firmly set on the upcoming T20 World Cup. The tournament is scheduled to be jointly hosted by the United States and West Indies in June of this year.
Chahar was unable to participate in India’s tour of South Africa in December and the subsequent home T20Is against Afghanistan due to his father’s recovery from a brain stroke.
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