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Creating a lasting impression of valued business relations with ITC Maratha’s latest range of cocktails

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ITC Maratha cocktails
To elevate your business meeting experience, ITC Maratha offers exquisite Summer Feeling cocktails at Bombay High, their renowned spirit lounge.

In the vibrant metropolis of Mumbai, where meaningful interactions hold immense value, discovering the ideal location to cultivate enduring relationships with clients can prove to be a transformative endeavor for your business. Look no further than ITC Maratha, an exquisite 5-star hotel that epitomizes sophistication and magnificence. Situated in the pulsating heart of the city, this expansive oasis sprawls across 5.5 acres, providing an unparalleled experience that leaves an indelible mark.

Thanks to its prime location near both international and domestic airports, as well as the bustling business districts of north and central Mumbai, ITC Maratha reinforces its dedication to providing a seamless experience for business travelers. 

Drawing inspiration from the glorious Maratha dynasty, the hotel embodies world-class luxury with a touch of local culture. With 380 elegantly appointed and spacious guest rooms, a comfortable and relaxing stay is ensured for every visitor. Additionally, the hotel offers five fine dining restaurants that cater to diverse culinary preferences for your clients. From Peshawri and Pan Asian’s North-Western and Asian cuisines to Dum Pukht’s royal Awadhi delicacies and Dakshin’s coastal Malvani flavors, there is something to please every palate. For those seeking an English tradition, Catherines recreates a delightful Victorian glass-enclosed conservatory for an unforgettable afternoon tea experience.

For the astute business professional, ITC Maratha boasts a wide range of world-class facilities and services tailored to elevate corporate engagements. The hotel offers a range of expansive banquet facilities, including multiple conference rooms, meeting rooms, ballrooms, and banquet halls, ensuring that business meetings and events are conducted with elegance and flair.

Moreover, to elevate your business meeting experience, ITC Maratha offers exquisite Summer Feeling cocktails at Bombay High, their renowned spirit lounge. These carefully crafted drinks boast refreshing flavors that embody the essence of summer. They are perfect for enhancing your business meetings and impressing your clients, leaving a memorable impact. They include:

  • Achari: Experience the perfect blend of sweet and sour magic with Achari, an Indian cocktail infused with tangy flavors. ITC Maratha’s exceptional creation combines the beloved aroma of achar with a tantalizing mix of tequila, lemon juice, chili flakes, and a salt garnish. It’s an irresistible concoction that will enchant your clients’ taste buds.
  • Passionate 4U: Passionate 4U is the perfect cocktail for your afternoon meeting with your business clients. ITC Maratha has created a unique blend that captures the essence of a winning combination. This refreshing drink combines green tea reduction, gin, passion fruit, lime juice, and a hint of egg white. Topped with a sprinkle of star anise dressing, it’s an invigorating quencher for hot summer days. What makes it special is its natural sweetness without any added sugar, allowing you to indulge guilt-free.
  • Reiner: This whiskey-based drink is a refreshing respite from the heat, accompanied by a banana leaf. It features a dash of ginger syrup, honey water, Orange Candy, and an orange garnish. Additionally, it can be customized to suit diet-friendly preferences for business clients without added sugar.
  • Sunbean Solo: Featuring the delightful ITC Sunbean Brew Coffee, this rich and creamy beverage offers the perfect taste and aroma that your clients will adore. It is complemented by the sweetness of Baileys and enhanced with bitters. Served in a chocolate layered martini glass, this concoction also includes a shot glass containing the drink.
  • Coco Loco: This cocktail is a delicate yet bold blend of vodka, white rum, curry leaf, and coconut milk, garnished with edible flowers. It will surely impress your clients with its subtle flavor and powerful aftertaste.
  • Tropical Twist: Elevate your business meetings with clients by ordering this refreshing twist on a citrus favorite. This cocktail blends fresh pressed orange and pineapple juice, white rum, old monk, pomegranate reduction, lime juice, and bitters. It’s a surefire way to make a lasting impression in the hot summer.

For an impeccable business meeting venue, look no further than ITC Maratha. Whether you’re meeting clients, hosting events, or having casual gatherings with colleagues, this establishment offers the perfect setting. With its combination of convenience, professionalism, and luxury, it creates an ideal environment that suits your requirements. By selecting this exceptional hotel, organisations can guarantee elegant and efficient events that leave a lasting impression on clients.

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In a first, Pizza Hut launches AI mood detector for personalized pizza experiences

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PizzaHut
Pizza Hut becomes the first-ever QSR brand to harness the power of AI, revolutionizing the way it understands the mood of its consumers and assisting them in choosing their desired cravings.

Pizza Hut continues to impress customers with their latest initiative, the “Your Mood, Your Pizza” campaign. As part of this innovative approach, the company has introduced a groundbreaking AI-powered mood detector device. This state-of-the-art technology analyzes facial cues and expressions of customers to provide personalized recommendations for pizzas that perfectly align with their current moods. Once again, Pizza Hut demonstrates their commitment to enhancing the dining experience and catering to individual preferences in an extraordinary way.

Pizza Hut becomes the first-ever QSR brand to harness the power of AI, revolutionizing the way it understands the mood of its consumers and assisting them in choosing their desired cravings.

This device has been installed in handpicked restaurants across Delhi, Lucknow, Hyderabad, Bangalore, and Chennai.

Aanandita Datta, CMO, Pizza Hut India., said, “At Pizza Hut, we believe that dining is more than just eating – it’s about the entire experience. With our new AI-powered mood detector, we’re taking that experience to the next level by offering personalized pizza recommendations based on our customers’ moods. We’re thrilled to bring this innovative technology to our customers and offer a new and exciting way for them to interact with our brand.”

The mood detector utilizes cutting-edge technology to provide a distinctive and customized ordering experience. Simply position yourself in front of the device, gaze into the screen, and allow the detector to calibrate your mood. In an instant, it will reveal a personalized pizza recommendation tailored just for you. By analyzing facial landmarks like eye movements, smiles, frowns, and more, the device employs a statistical model to detect your emotional expressions. It then compares these patterns with an extensive database comprising hundreds of thousands of publicly accessible images.

To ensure customer privacy, the AI system safeguards personal information by storing facial patterns as numerical data and refrains from saving any images in any format. This approach allows for the protection of individuals’ privacy while still enabling accurate analysis and detection of facial expressions.

The AI-powered device offers pizza recommendations that cater to both vegetarian and non-vegetarian preferences. It presents a diverse range of ten enticing and distinctive flavors from Pizza Hut’s latest menu. Some of these flavors include Mazedar Makhni Paneer, Dhabe Da Keema, Cheezy Mushroom Magic, Mexican Fiesta, Awesome American Cheesy, Nawabi Murg Makhni, and more. These options provide an exciting and varied selection for customers to choose from.

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Burger King India partners with Fortinet to elevate customer experience and strengthen security measures

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Burger King India has rapidly expanded its footprint and currently boasts a network of over 330 locations across the nation (Representative Image)

Burger King India has recently taken a significant step towards improving its network infrastructure and security measures. The fast-food restaurant chain has partnered with Fortinet, a leading cybersecurity company, to implement the cutting-edge technology of Secure SD-WAN (software-defined wide area network). Through this collaboration, Burger King India has successfully streamlined its operations, bolstered its security, and achieved high-performance networking capabilities across its data centers and restaurant locations.

In a press release, Burger King India proudly announced the successful integration of Fortinet’s Secure SD-WAN Technology, emphasizing its positive impact on enhancing efficiency, agility, and overall security within the organization.

Manoj Gupta, Associate Vice President – IT, Burger King India, said, “Fortinet Secure SD-WAN enables integrated security and simpler management to allow us to evaluate existing risks and gain better visibility into the applications and types of attacks in our data centers.”

In its collaboration with Fortinet, Burger King India is set to experience a range of transformative benefits. The partnership brings a wealth of advancements to Burger King’s network infrastructure. Fortinet’s solutions will greatly enhance the availability of Burger King’s applications, ensuring seamless operations across its network of over 330 restaurant locations. Additionally, the implementation of secure failover connectivity will provide uninterrupted network access, while advanced threat protection through NGFW (next-generation firewall) will fortify the security of Burger King’s systems. Moreover, Fortinet’s technology will offer centralized management and process control, enabling efficient oversight and optimization of the network. These combined efforts will empower Burger King India to achieve greater operational efficiency, heightened security, and streamlined network management.

Vishak Raman, Vice President of sales, India, SAARC, SEAHK, and ANZ at Fortinet, said, “As companies strive for digital innovation, they are looking for ways to enhance their WAN networks and provide customers with an exceptional user experience, all while ensuring that their networks remain secure from cyber threats. As the threat landscape expands, organizations must prioritize security in any network deployment.”

The successful implementation of Fortinet’s Secure SD-WAN technology has brought forth substantial benefits for Burger King India. By leveraging this advanced solution, the fast-food restaurant chain has effectively reduced costs while achieving higher bandwidth at a lower WAN cost. Furthermore, Burger King India has experienced improved in-store internet availability, effectively addressing connectivity challenges across all of its restaurants. These outcomes were highlighted in the press release, underscoring the significant positive impact that Fortinet’s Secure SD-WAN has had on Burger King India’s operations.

Furthermore, the incorporation of its zero-touch provisioning feature has significantly aided Burger King India in streamlining deployment and connectivity processes. This technology has played a pivotal role in enabling the restaurant chain to establish a robust infrastructure while implementing an effective security incident response strategy to mitigate potential risks in the future.

Burger King India, established in 2014 as a subsidiary of the renowned global fast food chain Burger King, marked a significant milestone as it became the 100th country where Burger King established its presence. Since its inception, Burger King India has rapidly expanded its footprint and currently boasts a network of over 330 locations across the nation.

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Akshayakalpa Organic expands business into fruits and vegetables category, aims for 15% revenue boost by FY 2025

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Akshayakalpa
Currently Akshayakalpa Organic boasts an expanded portfolio that includes not only organic milk but also an array of milk products like ghee, cheese, butter, paneer, curd, and buttermilk. (Representative Image)

Akshayakalpa Organic, the esteemed organic dairy products company, has recently made a significant move in its business strategy. In an official press release on Tuesday, the company revealed its exciting foray into the fruits and vegetables category. This strategic expansion marks a notable milestone for Akshayakalpa Organic as it aims to provide a broader range of organic options to its discerning customers.

The company has initiated the rollout of its service in phase 1, reaching over 50 towns and cities across Karnataka, Tamil Nadu, Telangana, Andhra Pradesh, and Maharashtra. Looking ahead, the company aims to progressively expand its delivery offering in these states through subsequent phases.

Shashi Kumar, CEO, and Co-founder of Akshayakalpa Organic, said, “Our consumers are well-read and are aware of the health benefits of organic eating; the introduction of Organic Greens for them was a significant decision. With the launch, we are aiming for a 15% addition to our revenue by FY 25.”

According to Kumar, there has been a growing demand for organic food, particularly in the Western and Southern parts of the country.

According to a report by Sheer Analytics and Insights, the organic fruits and vegetables market in India is set to achieve a significant milestone, with an estimated value of USD 6.8 billion. This market is expected to experience a robust compound annual growth rate (CAGR) of 19.1 percent from 2022 to 2032.

In 2010, Akshayakalpa entered the market as a dairy company, specializing in the sale of organic milk. However, the company didn’t stop there. It has since broadened its horizons and diversified its product offerings. Currently, Akshayakalpa boasts an expanded portfolio that includes not only organic milk but also an array of milk products like ghee, cheese, butter, paneer, curd, and buttermilk. Moreover, the company has ventured into non-dairy products, ranging from bread, honey, and batter to coconut and virgin coconut oil.

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Delhi to get vibrant night food street near Salimgarh Fort: Showcasing Old Delhi’s culinary treasures

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The food street will be exclusively focused on the Delhi-6 area. (Representative Image)

According to civic officials, the Municipal Corporation of Delhi (MCD) intends to establish a vibrant “night food street” near the Salimgarh Fort-Red Fort area along the Yamuna River. This unique initiative will showcase renowned delicacies from the Old Delhi region exclusively during nighttime hours. The MCD is currently in the process of compiling a comprehensive report to facilitate the operationalization of Delhi’s inaugural night food street. The project is anticipated to be finalized before the upcoming series of G-20 meetings scheduled for September.

According to a senior municipal official, approximately two months ago, the proposed location for the food street was successfully cleared of any encroachments. Currently, efforts are underway to level the site in order to facilitate the development of the designated hosting area.

“Since the site is located right next to Red Fort and Salimgarh Fort — monuments protected by the Archaeological Survey of India (ASI) — we cannot develop any permanent structures on this patch. Non-permanent structures and tents can be used to create the hosting area and major eateries from the Walled City will be asked to present their food items on the kiosks. The civic body will provide the basic infrastructure, water and space to them,” the official said.

During an inspection on April 23, Lieutenant Governor VK Saxena visited the site and discussed the concept of establishing a night food street. As a result of the inspection, it was decided to take action and remove any encroachments present in the area.

“The food street will be exclusively focused on the Delhi-6 area. The visitors from other countries coming for G20 meetings are expected. If the model is successful, it can be replicated in other parts of the city to showcase the variety of Delhi’s popular street foods. The site can also be utilised for providing space to food trucks during food festivals. A detailed project report is being prepared after which the tenders will be floated,” an official said.

As of Monday, significant progress was made in clearing and leveling the 200-meter stretch along the Salimgarh Fort wall.

The Salimgarh Fort, also known as Salim’s Fort, was constructed during the 16th century by Salim Shah Suri on an island in the Yamuna River. It predates the Red Fort and Shahjahanabad by almost a century. Initially, it served as a prison during the reign of Mughal Emperor Aurangzeb, a practice that continued under British rule after they took control of the fort in 1857. Notably, the fort was used to incarcerate leaders of the Indian National Army in 1945. Presently, the Salimgarh Fort is an integral part of the Red Fort Complex, which was recognized as a UNESCO World Heritage Site in 2007. As per this designation, the Archaeological Survey of India (ASI) is responsible for implementing conservation measures to protect this historical monument.

A high-ranking official from the Archaeological Survey of India (ASI), who preferred to remain anonymous, stated that it is necessary to obtain permission before engaging in any activities within a 300-meter radius of a protected monument.

“Permission needs to be sought from the competent authorities — government of NCT Delhi and National Monument Authority — for carrying out any such activity,” said the official.

According to Anubhav Sapra, the Founder of Delhi Food Walks, the concept of night food streets, which is already prevalent in Gujarat, should be embraced to encourage and promote Delhi’s street food culture.

“Such night food streets are very popular in Gujarat and they help improve the security in the area. Many of the gold jewellery markets are operational during the day while they shut down at night. The street food vendors plying trade at nights offer security to these shops. Delhi is quite late to this trend and the idea will help boost food tourism in the city with a rich food history by offering all the delicacies of Shahjahanabad at one site. It is a good idea which should be implemented immediately,” he said.

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8 proven strategies for managing perishable inventory for food businesses

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perishable inventory for food businesses

Inventory is crucial and is often the heart of any food business. It enables a business to meet the demand efficiently. But in case of a fall in demand, it puts the business in an economically & operationally vulnerable state. It is because the food businesses run on a lot of Perishable inventory.

Managing perishable inventory is one of the biggest challenges facing food businesses, particularly those that deal with fresh produce, dairy, and meat. The key to effective inventory management in the food industry is to find a balance between stocking enough inventory to meet demand and minimizing waste and spoilage. 

Managing perishable inventory in the food industry poses several challenges that must be overcome to minimize waste and optimize profitability. Some of these challenges include:

1. Limited Shelf Life: Perishable inventory has a limited shelf life, meaning that it can spoil or become unfit for consumption if not sold or used within a specific timeframe. This requires businesses to manage their inventory levels carefully and ensure that products are sold or used before they expire.

2. Seasonal Variations: Demand for certain perishable products can vary significantly depending on the season, which can make it challenging to accurately forecast demand and manage inventory levels. For example, demand for fresh produce may be higher in the summer months than in the winter months, requiring businesses to adjust their inventory levels accordingly.

3. Supply Chain Disruptions: Supply chain disruptions, such as weather-related events or transportation delays, can impact the availability of perishable products. This can make it challenging for businesses to maintain consistent inventory levels and meet customer demand.

4. Cost: Perishable inventory can be expensive to stock and manage, particularly if a business has a high turnover rate. This requires businesses to carefully manage their inventory levels to avoid overstocking and minimize waste.

5. Quality Control: Perishable inventory requires strict quality control measures to ensure that products are fresh and of high quality. This can require additional resources and staff to implement and manage quality control procedures, which can be challenging for small businesses with limited resources.

Managing perishable inventory requires careful planning, accurate forecasting, and effective inventory management techniques to ensure that products are fresh, high quality, and meet customer demand while minimizing waste and optimizing profitability. It is a time-sensitive effort and demands for the right actions at the right times.

Here are a few strategies for managing perishable inventory in food businesses that help you achieve an optimal shape of management.

1. Implement an Inventory Management System

The first step to managing perishable inventory is to implement an inventory management system. This system should include tools and software that allow businesses to track inventory levels, set reorder points, and monitor expiration dates. An effective inventory management system helps businesses optimize their inventory levels and minimize waste by keeping track of inventory turnover rates.

2. Develop a Forecasting Model

An accurate forecasting model is essential for managing perishable inventory in the food industry. This model should take into account historical sales data, seasonal trends, and anticipated demand to predict how much inventory will be needed. By accurately forecasting demand, businesses can avoid overstocking inventory, reduce waste, and optimize profitability.

3. Monitor Shelf Life and Expiration Dates

Monitoring shelf life and expiration dates is crucial for managing perishable inventory. Businesses should implement a first-in, first-out (FIFO) inventory rotation system to ensure that the oldest products are sold first. This helps reduce waste by minimizing the number of expired or spoiled products.

4. Utilize Data Analytics

Data analytics is a powerful tool for managing perishable inventory in the food industry. By analyzing sales data, businesses can identify trends, anticipate demand, and adjust their inventory levels accordingly. Data analytics can also help identify products that are not selling well, allowing businesses to reduce their inventory levels and avoid waste.

5. Implement Just-In-Time Inventory

Just-in-time (JIT) inventory is a strategy that involves stocking inventory only when it is needed, rather than keeping excess inventory on hand. This approach can help businesses reduce waste and lower costs by minimizing the amount of inventory that is stored in the warehouse or on the sales floor.

6. Develop Strong Supplier Relationships

Developing strong relationships with suppliers is essential for managing perishable inventory in the food industry. Good communication with suppliers can help businesses anticipate changes in supply and demand, negotiate better pricing, and ensure that fresh products are delivered on time. Additionally, developing relationships with multiple suppliers can help reduce the risk of supply chain disruptions and ensure a consistent supply of inventory.

7. Train Employees on Proper Inventory Management

Training employees on proper inventory management techniques is critical for managing perishable inventory in the food industry. Employees should be trained on how to properly rotate inventory, monitor expiration dates, and identify signs of spoilage. By ensuring that employees understand the importance of proper inventory management, businesses can minimize waste and optimize profitability.

8. Implement Quality Control Procedures

Implementing quality control procedures is essential for managing perishable inventory in the food industry. This involves regularly inspecting products to ensure that they are fresh and of high quality. Quality control procedures should also be implemented at the warehouse or distribution centre level to ensure that products are properly stored and transported.

Managing perishable inventory in the food industry in an optimal way enables businesses to maintain healthy inventory levels, reduce waste, and ensure that fresh products are always available to meet customer demand.

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Building better menus by analyzing customer feedback on menu items

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As a restaurant owner or operator, building a menu is one of the most important decisions you’ll make. The menu is the face of your business, and it can make or break customer satisfaction and loyalty. One effective way to build a better menu is by analyzing customer feedback on menu items. 

Customer feedback is essential for building a better menu as it provides valuable insights into what customers like and dislike about the food and drink offerings. By analyzing customer feedback, restaurants can identify popular items and areas for improvement, make informed decisions about menu changes, and ultimately create a menu that better satisfies customer preferences and increases sales.

Customer feedback is crucial in building a better menu that satisfies customers and increases sales. Here are some ways in which customer feedback can help improve your restaurant’s menu:

1. Identifying popular menu items: Customer feedback can help identify which menu items are popular and should be featured more prominently. This can help increase sales and customer satisfaction.

2. Identifying problematic menu items: Customer feedback can also help identify which menu items are problematic and need to be improved or removed. This can help prevent negative reviews and loss of customers.

3. Understanding customer preferences: Customer feedback can provide insight into customer preferences, such as dietary restrictions, favourite cuisines, and preferred flavours. This can help the restaurant cater to specific customer needs and preferences.

4. Experimenting with new dishes: Customer feedback can also inspire the restaurant to experiment with new dishes and menu items. This can help keep the menu fresh and exciting, attract new customers, and increase sales.

5. Adjusting pricing: Customer feedback can also help the restaurant understand pricing concerns and adjust prices accordingly. This can help ensure customers feel they are getting value for their money and increase overall satisfaction.

By analyzing customer feedback and making changes to the menu based on that feedback, restaurants can improve customer satisfaction, increase sales, and build customer loyalty. Regularly monitoring customer feedback and making adjustments to the menu can help ensure the restaurant stays relevant and competitive in a constantly evolving industry.

Here is a Step-by-Step guide on how you can collect and analyze customer feedback to create a menu that resonates with your customers and drives business growth.

Step 1: Collect customer feedback

The first step in building a better menu is to collect customer feedback. There are several ways to do this:

1. Online reviews: Online review platforms such as Yelp, Google Reviews, and TripAdvisor can provide valuable insights into what customers like and dislike about your menu items.

2. Social media: Social media platforms like Facebook, Twitter, and Instagram can be a great way to engage with customers and collect feedback on menu items.

3. Surveys: Surveys can be conducted in-person or online, and can be a great way to gather more detailed feedback on specific menu items.

4. Comment cards: Comment cards placed on tables or at the point of sale can provide customers with an easy way to provide feedback on their experience and menu items.

Step 2: Analyze customer feedback

Once you’ve collected customer feedback, it’s time to analyze it. Here are some key things to look for:

1. Popular items: Look for menu items that consistently receive positive feedback and are popular among customers. These items should be featured prominently on the menu and highlighted with attractive descriptions and photos.

2. Problematic items: Identify menu items that receive negative feedback or aren’t selling well. These items may need to be revamped or removed from the menu altogether.

3. Trends: Look for trends in customer feedback, such as a preference for certain types of dishes or ingredients. Use this information to inform menu development and stay ahead of trends.

4. pricing: Take note of feedback related to menu item pricing. If customers consistently complain about high prices, consider adjusting prices or offering smaller portion sizes.

Step 3: Use customer feedback to improve the menu

Once you’ve analyzed customer feedback, it’s time to use it to improve the menu. Here are some tips for doing so:

1. Revamp problematic items: If certain menu items are consistently receiving negative feedback, consider revamping them. This could involve changing the recipe, adjusting the portion size, or even renaming the item.

2. Feature popular items: Make sure popular menu items are prominently featured on the menu and highlighted with attractive descriptions and photos. Consider offering specials and promotions featuring these items to further boost their popularity.

3. Experiment with new dishes: Use customer feedback to inform the development of new menu items. Try introducing new dishes or ingredients based on customer preferences and trends.

4. Adjust pricing: Use customer feedback related to pricing to adjust menu item prices as needed. Consider offering smaller portion sizes or value menus to accommodate customers with different budgets.

Building a better menu by analyzing customer feedback on menu items is a key strategy for improving customer satisfaction and driving business growth. By collecting and analyzing customer feedback, you can identify popular items, problematic items, and trends, and use this information to improve the menu and stay ahead of the competition.

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Coca-Cola and Zepto join forces to expand ‘Return and Recycle’ program, promoting PET bottle sustainability

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The collaboration between Coca-Cola India and Zepto aims to foster a circular economy for plastic by fostering connectivity among all stakeholders involved in the PET recycling value chain.

Coca Cola India and Zepto, a fast-commerce company, have jointly announced an expansion of their program on Monday. This initiative enables customers to conveniently return and recycle empty PET bottles from any brand by leveraging Zepto’s extensive delivery network.

In November of last year, the ‘Return and Recycle’ program was initiated as a 60-day pilot in specific areas of Mumbai.

Vinay Dhanai, Zepto’s Chief Operations Officer, said, “We got an overwhelming customer response from the pilot. In the first month itself, we recycled over 100 kg of PET bottles, with less than ten stores. It has only scaled since then.”

The program is being scaled up, and as part of the expansion, collection bins will be deployed at hundreds of Zepto delivery hubs in key cities such as Delhi-NCR, Mumbai, Bangalore, Hyderabad, Chennai, Pune, and Kolkata. This will enable customers in these locations to conveniently return and recycle empty PET bottles through the program.

The collaboration between Coca-Cola India and Zepto aims to foster a circular economy for plastic by fostering connectivity among all stakeholders involved in the PET recycling value chain.

“The process is unique and simple. We provide consumers who want to return any sort of PET bottles a touch point via our app. This tab is available post checkout and prepayment. After the consumer selects the option, one of our last mile delivery partners gets a notification for the same,” said Dhanani.

Coca-Cola has set up designated bins at dark stores where delivery partners collect bottles from customers and deposit them. These bottles are then recycled at a later stage.

“It is pretty easy to scale. In the future, this touch point can be at multiple places in the app, to improve engagement through multiple modes,” Dhanani said.

Abhishek Gupta, Chief Customer Officer for India and SWA OU at Coca-Cola Company, said, “This is a first of its kind partnership where we are trying to bring sustainability into our core, everyday operations.

“This model is providing us with a digital multiplier to drive awareness and collection while meeting the needs of socially conscious consumers.”

“It is a very impactful use case designed to integrate Coca Cola’s aims of plastic circulatory and a world without waste, and Zepto’s best-in-class convenience and last mile delivery model,” he said.

Greishma Singh, Vice President of customer and commercial leadership for Coca-Cola India and Southwest Asia, said, “With the ‘return and recycle’ initiative across India, we are furthering the company’s global goal of creating a world without waste.”

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Westlife Foodworld announces Amit Jatia as new Chairperson, Smita Jatia as Vice Chairperson in key leadership reshuffle

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Amit Jatia & Smita Jatia
Amit Jatia & Smita Jatia

Westlife Foodworld Ltd., the company responsible for owning and managing McDonald’s restaurants in West and South India, has announced a significant change in its leadership. In a recent press release, the company revealed that Amit Jatia, formerly the Vice Chairman of Westlife Foodworld, has been appointed as the new chairperson, effective immediately. Concurrently, Smita Jatia will assume the role of Vice Chairperson, succeeding Amit Jatia in this position.

Amit Jatia, a highly esteemed figure in India’s quick-service restaurant (QSR) industry, is widely recognized as a pioneer for his instrumental role in establishing McDonald’s presence in the country back in 1996. With more than 26 years of invaluable experience, he has remained an integral part of the QSR industry. Throughout his leadership, McDonald’s India (West and South) has witnessed remarkable growth, expanding its reach to over 357 restaurants. Under his guidance, the company successfully launched McCafé, an in-house specialty coffee chain, and transformed itself into a thriving food tech entity, consistently advancing and achieving new milestones.

Amit Jatia, Chairperson, Westlife Foodworld said, “I am deeply honoured to accept the appointment as chairperson of Westlife Foodworld. It has been a privilege for me to lead such a talented and dedicated team of professionals who have built a strong organization over the years. I am humbled by the trust that the Board of Directors has placed in me.”

Assuming the position of Chairperson, Amit Jatia will be responsible for guiding the company through the dynamic and ever-evolving global business landscape, ensuring that it effectively capitalizes on emerging opportunities. His role will involve strategic decision-making and providing direction to steer the company towards sustained growth and success in a rapidly changing environment.

Smita Jatia, recently appointed as the Vice Chairperson of the company, brings with her a wealth of experience exceeding two decades in the QSR industry. Throughout her career, she has played a pivotal role in spearheading the robust expansion of McDonald’s in India. With her leadership and expertise, Smita Jatia has been instrumental in driving the aggressive growth of the brand, positioning it as a prominent player in the industry. Her invaluable contributions have significantly contributed to the success and development of McDonald’s in the country.

Smita Jatia, Vice Chairperson, Westlife Foodworld said, “I am honoured and excited to accept the position of vice chairperson of Westlife Foodworld. The journey to this new role has been remarkable, and I am grateful for the support and encouragement of my colleagues, the Board of Directors, and our stakeholders.”

Taking on her new position, Smita Jatia is fully devoted to driving the company’s growth strategy and furthering the brand’s enduring legacy. With a focus on the ever-changing market, she emphasized her determination to utilize her experience to lead the talented team in identifying untapped opportunities, expanding the company’s market presence, and enhancing its value proposition. Smita Jatia’s profound vision and leadership will play a pivotal role in propelling the company towards continued success and prosperity.

Westlife Foodworld Limited (BSE: 505533) (WFL), previously recognized as Westlife Development Ltd (WDL), is primarily engaged in the establishment and operation of Quick Service Restaurants (QSR) in India. This is accomplished through its subsidiary, Hardcastle Restaurants Pvt. Ltd. (HRPL). The company operates a network of McDonald’s restaurants across West and South India, maintaining a master franchisee association with McDonald’s Corporation USA via the latter’s subsidiary.

HRPL, a prominent franchisee of McDonald’s, holds exclusive rights to own and manage McDonald’s restaurants in the West and South markets of India. Since its establishment in 1996, HRPL has been a dedicated franchisee operating in the region, contributing significantly to the growth and success of the McDonald’s brand in India’s West and South markets.

HRPL operates a network of 357 McDonald’s restaurants across 56 cities in the states of Telangana, Gujarat, Karnataka, Maharashtra, Tamil Nadu, Kerala, Chhattisgarh, Andhra Pradesh, Goa, and parts of Madhya Pradesh and Union Territory of Puducherry. Annually, it caters to over 200 million customers and employs more than 10,000 people. The company offers a diverse range of dining options, including standalone restaurants, drive-thrus, 24/7 service, McDelivery, McBreakfast, and dessert kiosks. Their menu consists of a variety of items such as Burgers, Wraps, Hot and Cold Beverages, and an extensive selection of desserts. Additionally, some of the McDonald’s restaurants under HRPL feature an in-house McCafé.

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Starbucks continues expansion in India with new branch on Delhi-Meerut Expressway

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Starbucks(Representative Image)

International coffeehouse chain, Starbucks, has expanded its presence by opening a new outlet on the Delhi-Meerut expressway, as announced by a company official on social media. The strategically located branch can be found at Expressway, NHAI Wayside Amenities, Didwari, Uttar Pradesh.

“Whether you’re a dedicated coffee fan, or simply looking for a comfortable place to rest during your journey, the new location will be an ideal pit stop for that much-needed caffeine fix. Hop in and enjoy your favorite Starbucks beverage or grab a quick bite before hitting the road.See you there!” said Udit Shah, Manager of business development at Starbucks India in a LinkedIn post while sharing pictures of the latest outlet.

“Now serving on Delhi- Meerut expressway!!!!” he added.

Recently, Starbucks opened two 24/7 outlets, each at Kozhikode and Chennai.

Read More: Tata Starbucks launches two 24-hour stores in India, reinforcing its commitment to the local market

Starbucks Corporation made its debut in India in October 2012, with the opening of its first store in Mumbai. Operating in collaboration with Tata Global Beverages, the renowned American coffee chain has established a joint venture known as Tata Starbucks Pvt. Ltd., in which both companies hold an equal 50% stake. This joint venture is responsible for overseeing the operations of all Starbucks outlets throughout India.

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