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Saturday, January 18, 2025

Dunzo’s Big ‘Oops’: App Crashes, Salaries Delayed, and Employees Walk Out

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Dunzo, the struggling hyperlocal delivery startup, is currently facing a major issue, with both its app and website down. The website is displaying an error message, “{“error”:”Something went wrong.”},” while the app is showing, “Something doesn’t seem right.” New users are unable to sign in, and some regions have been experiencing access issues for several days.

Although Dunzo has yet to officially comment on the problem, sources close to the company mentioned that the app and website are undergoing an “app migration,” which involves moving software applications from one environment to another.

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Meanwhile, there’s a growing sense of turmoil at the startup. Reports indicate that all Dunzo employees have left, with some filing a complaint at the Indira Nagar Police station in Bengaluru on January 9 for unpaid wages. According to the complaint, Dunzo has not paid approximately 400 employees their salaries.

Sources also claim that Kabeer Biswas, the startup’s cofounder, is scheduled to meet with the investigating officer on January 14 to discuss the ongoing situation.

Dunzo’s financial troubles have been well-documented, with the company delaying salaries several times in the past year. Employees’ November salaries have yet to be paid, and disbursements for June and July were delayed by several months. Over the past two years, the company has let go of a number of employees due to financial constraints, while others have moved on to new opportunities.

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This latest development comes shortly after Biswas, the last remaining cofounder, announced his departure from Dunzo. He’s set to join Flipkart to lead its ‘Flipkart Minutes’ quick commerce division.

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