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Sunday, December 7, 2025

AC Lounges for Delivery Heroes: Chennai’s ₹25 Lakh Move Gives Swiggy, Zomato & Urban Company Workers a Place to Rest and Recharge

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In a much-needed gesture of respect and recognition, the Greater Chennai Corporation has unveiled two dedicated rest lounges for gig workers — a small but meaningful shift in how Indian cities treat the people who keep them running. These delivery personnel, often overlooked despite being everywhere, finally have a space to pause, recharge, and simply breathe.

Built at a cost of ₹25 lakh, the lounges are equipped with thoughtful amenities: cushioned seating for 25, phone charging stations, clean drinking water, and hygienic restrooms. But more than the design — inspired by clean, Scandinavian minimalism — it’s the intent behind them that stands out. These spaces acknowledge the physical toll and long hours that food, grocery, and parcel delivery workers face every single day.

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For delivery riders like Anupriya, the difference is deeply personal. “We didn’t have anywhere to go. We waited outside restaurants, often late into the night. Now there’s finally a place where I feel safe, especially as a woman,” she shared, expressing gratitude for the initiative and the state’s support.

Kalaiarasan, another gig worker, pointed out how Chennai’s brutal heat often left them drained. “After a tough delivery run, we’d sit wherever we could — under trees, in parks. This lounge is like a breath of fresh air.”

This pilot project is just the beginning. Tamil Nadu Finance Minister Thangam Thennarasu had announced the plan during his budget speech, and now it’s come to life — first in Chennai, with Coimbatore in the pipeline. Depending on how well these initial lounges are received, the Corporation plans to scale the model across more areas in the city.

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While modest in scale, this initiative sends a strong message: dignity and comfort should not be luxuries for those who work the hardest. And in Chennai, at least, the wheels of change are beginning to turn.

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