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ONDC anticipates 2.5 Lakh daily transactions by FY24, considering nominal usage fees: T. Koshy

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Thampi Koshy
Thampi Koshy (File photo)

Thampi Koshy, the Managing Director of the government-backed e-commerce platform Open Network for Digital Commerce (ONDC), anticipates that the daily transaction count is poised to reach 250,000 by the end of fiscal year 2024.

The platform’s transaction volume has surged from a modest 1,000 in January to 3.3 million in September, with the mobility sector accounting for 2.7 million of these transactions.

Koshy mentioned that although ONDC currently doesn’t impose any usage charges, there is an eventual expectation that it will introduce a nominal fee.

The network will ultimately be scaled up to “include everything (product and service) that can be catalogued”, he added.

Additionally, a B2B segment has been introduced, and within a month, it recorded 30,000 transactions, despite having only 2 sellers and 2 buyers on board.

As per Koshy’s insights, non-mobility categories are projected to reach a daily transaction volume of 100,000 by the end of the year, while the mobility sector is anticipated to boost transaction figures to approximately 150,000.

Up to September, transaction volumes reached a peak of 163,000 encompassing both the mobility and non-mobility sectors.

“As the portfolio of non-mobility sector increases, more FMCG majors come on-board, kiranas are brought online, the numbers in retail will increase. The plan is to hit 2.5 lakh transactions per day by year-end,” explained Koshy.

ONDC utilizes an open protocol to facilitate wider participation in various sectors, including mobility, grocery, food ordering and delivery, hotel booking, and travel, among others.

Conversations are underway regarding the introduction of a “modest fee” on both buyers and sellers as the network attains a critical volume.

Unlike other e-commerce platforms that levy commission fees (also known as platform fees) for listing and sales, ONDC does not charge any fees for transactions.

In the future, there may be a nominal fee introduced by ONDC for transactions on the platform, as hinted by him.

“The idea is not to monetise, but become self sustainable; to create a sustainable ecosystem while bringing small businesses on board. So, at some point, we will come up with a nominal fee from participatory platforms or buyers and sellers. At the same time, it has to be seen that the process does not hurt small sellers,” he said.

As transaction volumes increase and more products are listed, network participants anticipate improved profitability.

As per Koshy, employing deep discounting models and maintaining complete control over ecosystems from end to end is deemed an unsustainable business approach within an open network.

“Currently, the e-commerce model is about creating walled gardens (closed ecosystems of select sellers and buyers), rent seeking, and throwing good money to get people engaged to platforms (deep discounting ). So costs are high, and profitability continues to elude many,” he said, adding “so for ONDC ecosystem, profitability will automatically come in the long run.”

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Ramee Group of Hotels appoints Amit Ambre as General Manager

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Amit Ambre
Amit Ambre

Ramee Group of hotels has appointed Amit Ambre as the General Manager of Pre-Opening and Operations for Managed Hotels.

In this crucial capacity, Ambre will undertake a key role in guaranteeing the seamless operations of all managed properties.

“I am thrilled to join Ramee Group of Hotels at such an exciting time. This is a fantastic opportunity to contribute to the growth of a highly respected and innovative hotel group. I look forward to working closely with the talented teams within the organisation and helping to create unforgettable experiences for our guests,” he shared.

As the General Manager of Pre-Opening and Operations for Managed Hotels, Ambre’s responsibilities encompass the comprehensive oversight of the pre-opening processes for all new hotels under management contracts in India. Additionally, he will provide operational support for these hotels.

“Ambre’s expertise and leadership will undoubtedly contribute to our ongoing success and further elevate our guest experiences across the managed properties. With every new member we gain a wealth of experience that helps us be better and put our best foot forward. We are delighted to welcome Amit Ambre to our team,” added Saurabh Gahoi, VP India, Ramee Group of Hotels.

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Indian cuisine reigns supreme as Delhi takes the crown in YouGov Food Rankings 2023

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Indian cuisine
Indian cuisine (Representative Image)

To commemorate World Food Day on October 16th, YouGov India organized a survey targeting urban Indian participants. The objective was to understand their culinary preferences and favored food brands. The survey outcomes provided valuable insights into the tastes and brand choices of city-dwelling Indians, revealing captivating patterns and regional differences.

Cuisine Preferences

Indian cuisine holds a special place in the hearts of urban Indians, with an impressive 81% of respondents citing it as their favorite. Following closely is Chinese cuisine at 28%, and Italian cuisine at 25%. Interestingly, Chinese and Italian cuisines are more popular among women, with 31% and 29% of female respondents favoring them, respectively. Conversely, men show a stronger affinity for Japanese cuisine (10%) compared to women (6%). Korean cuisine is preferred by 9% of women and 4% of men. Indian cuisine remains dominant across generations, although it’s intriguing to observe a slightly lower preference among Gen Z (76%) compared to millennials (83%) and Gen X (82%). American cuisine holds a niche appeal among the youngest adults, with 23% expressing a fondness for it.

City Rankings

Delhi takes the lead as the city with the highest rating for its culinary offerings, garnering approval from 34% of respondents. Mumbai closely follows with 28%, and Hyderabad secures the third spot with 21%.

Favorite Fast Food Brands

In the realm of Quick Service Restaurants (QSR) and fast food chains, McDonald’s and Domino’s are the front-runners, winning the preference of 46% of respondents. KFC follows closely with 42% support, while Pizza Hut and Burger King secure 27% and 24% of the vote, respectively. An interesting observation is the stronger resonance of McDonald’s among Gen X respondents, with 51% favoring it. Regional variations in fast food preferences are evident, with Domino’s being more popular in North India (52%), KFC in the South (59%), and East India (53%).

Coffee Shops and Tea Lounges

Starbucks stands as the unrivaled leader among coffee shops and tea lounges, capturing the affections of 50% of respondents. Barista secures the second position with 20%, closely followed by Costa Coffee at 14%. Notably, MBA Chai Wala, a relatively recent entrant in this segment, claims the fourth spot with 14% of respondents favoring it, particularly among males and the younger generation. Chai Sutta Bar rounds off the top five at 13%. Interestingly, Gen X appears to have a preference for coffee chains like Barista and Costa Coffee, while Gen Z gravitates toward tea bars such as MBA Chai Wala and Chai Sutta Bar (21% each).

Direct-to-Consumer (D2C) Brands

In the Direct-to-Consumer (D2C) sector, Paper Boat stands out as the top choice, selected by 42% of urban Indians. Happilo follows closely with 26%, and ID Fresh Food takes the third spot at 15%. Eat Better Co and Snackible secure 11% and 9%, respectively. An analysis based on age groups reveals that health-conscious Gen Z shows a stronger inclination towards contemporary healthy snack brands like Eat Better Co and Snackible, whereas the older Gen X tends to favor well-established brands such as Paper Boat and Happilo.

Meat & Seafood Brands

In the world of Direct-to-Consumer (D2C) meat and seafood brands, Licious claims the leading position with 39% of the votes, closely followed by Fresh2Home at 30%, and Venky’s at 25%. Nothing But Chicken and Tender Cuts secure the fourth and fifth spots, with 16% and 12%, respectively. Regional variations are apparent, with Fresh2Home and Tender Cuts enjoying higher popularity in South India, while Venky’s finds a stronger resonance among residents of West India.

Indian cuisine continues to hold a special place, with intriguing differences observed among age groups. Additionally, brand preferences exhibit regional variations, creating a diverse culinary landscape within the nation. These discoveries offer a captivating look into the ever-changing tastes and inclinations of urban Indians, making this survey a valuable contribution to comprehending the dynamic food scene in India.

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Berlin-based startup Lanch raises $6.9M to blend influencers and food, expanding innovative virtual kitchen brands

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Lanch

Two major catalysts for the expansion of social and e-commerce platforms have been the realms of food and influencers. Consequently, it’s hardly astonishing that startups are actively seeking ways to integrate these two elements. In the most recent development, a Berlin-based startup known as Lanch, which collaborates with influencers and content creators to establish impromptu food delivery brands, has secured a substantial $6.9 million (€6.5 million) in funding.

The startup’s food brands, which are endorsed by influencers, are prepared in “virtual kitchens.” These virtual kitchens are not ghost kitchens but free spaces within established restaurants and other retail kitchens. Lanch mentioned that their initial venture, “Happy Slice,” a pizza brand developed in collaboration with German YouTubers Knossi and Trymacs, successfully sold over 30,000 pizzas during its debut weekend, making investors take notice of this delightful success story. The company is now preparing for its second brand, “Loco Chicken,” in partnership with German musician Luciano.

Felix Capital and HV Capital are leading the Series A funding round, with several individuals also joining the investment. The specific valuation remains undisclosed.

The idea might come off as a bit gimmicky. Associating a well-known individual, who isn’t primarily known for food, with a food brand doesn’t seem like a guaranteed formula for success.

To make matters worse, in the U.S., where other startups are experimenting with comparable concepts, the execution seems to have left a negative impression on some individuals.

Virtual Dining Concepts, having secured approximately $20 million in funding (according to PitchBook data), has collaborated with several prominent figures since its establishment in 2018. Among these, MrBeast is entangled in a legal dispute with VDC. This lawsuit was initiated following complaints from MrBeast’s fans, who found “MrBeast Burgers” to be “unappetizing” and “inedible.” VDC, in turn, is pursuing a counterclaim of $100 million.

There are certainly notable parallels between Lanch and VDC. Both companies rely on influencer partnerships to establish food delivery brands. These brands are then linked with “virtual kitchens”—not precisely ghost kitchens, but available kitchen space often connected to existing restaurants or food services. These spaces are utilized to prepare the food items using ingredients supplied by Lanch.

Additionally, both companies delegate the distribution aspect: their brands are made available through food delivery platforms (in Europe, think of Delivery Hero, Just Eat, or Deliveroo) for delivery to customers.

However, Nono Konopka, a Co-Founder of Lanch alongside Dominic Kluge, Jonas Meynert, and Kevin Kock, is confident that Lanch adopts a more technology-centric approach compared to its U.S. counterparts. This approach is anticipated to add the crucial element, similar to umami, to its business model—specifically in the form of data.

“We focused on tech really early on,” he said in an interview, “building quality-control software that measures both qualitative and quantitative data.”

He explained that the goal is to provide creators with greater insights, enabling them to better engage with their audiences while gaining a deeper understanding of their preferences and desires. For these content creators, data serves as a valuable resource for nurturing their audience, fine-tuning their future actions, and expanding their opportunities for sponsorships and other revenue-generating ventures.

Lanch also shares data with the restaurants it collaborates with. For restaurants, optimizing foot traffic and efficiently utilizing staff and resources to minimize waste are paramount. Lanch’s value proposition lies in aiding these establishments to optimize kitchen usage, gain prompt customer insights on demand trends, receive alerts for any negative feedback, and improve overall efficiency.

The aspiration is that all of these measures will prevent any controversies similar to those associated with MrBeast.

Lanch initiated with 70 restaurants for Happy Slice and plans to increase to 100 for Loco Chicken. Their goal for the upcoming year is to encompass over 500 locations in total. Beyond that, they aspire to expand beyond delivery to include physical dining options and diversify into other food-related products and experiences.

Restaurants receive one-third of the earnings, while the remaining two-thirds are divided among influencers, delivery platforms, and Lanch itself. The company reports that its inaugural brand, active for approximately four months, has already facilitated roughly seven payouts.

“The ‘power of brands’ is a core belief that we have had since the beginning of Felix,” said Frederic Court, the founder of Felix Capital. “Over time, we have built increasing conviction on the superpowers that creators have in today’s digitized world, and are impressed with Lanch’s distinct and innovative positioning, built on community.”

The company is currently in the process of launching its services in Austria and has intentions to expand into the U.K., Spain, the Netherlands, and France. In these markets, it aims to collaborate with three or four content creators, a more manageable number, according to Konopka.

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Pasta Evangelists opens UK’s largest pasta factory in London, aims for expansion

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Pasta Evangelists

Pasta Evangelists, a company owned by the Barilla Group, recently unveiled its first pasta manufacturing facility in the UK, touted as the largest pasta factory in the country.

With an investment exceeding £13 million, the new facility is geared towards fueling the brand’s expansion throughout the UK and meeting the increasing consumer demand for high-quality restaurant-style fresh pasta dishes enjoyed at home.

Scheduled to open this month in October 2023, the 47,000-square-foot factory will be situated in North Acton, London.

As per the brand’s statement, the facility will manufacture a diverse range of pasta shapes, some of which have never been produced in the UK before. In addition to traditional fresh pasta options, the factory will craft unique varieties, such as ‘porcupine ravioli’ (crestoni), corzetti, anolini, saccottini, and more.

The Italian manufacturer Italgi will provide the factory with machinery, and the workforce is expected to consist of 60 to 70 employees. This facility will have the capacity to produce more than 50 tonnes of fresh pasta per week, along with 90 tonnes of sauces and 15 tonnes of oven-baked pasta.

Alessandro Savelli, CEO of Pasta Evangelists, said, “The launch comes after years of planning and innovation, as we aim to expand our pasta offering to thousands of consumers across the UK”.

He added, “Utilising the latest technology and machinery will help us on our mission to experiment with new flavours, high-quality seasonal ingredients and a variety of pasta shapes to expand our growing pasta portfolio”.

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Private equity firm Citation Capital acquires major stake in healthy snack giant Cibo Vita

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Cibo Vita

Citation Capital, a private equity firm, has secured a controlling stake in the food manufacturer Cibo Vita through an acquisition.

Established in 2009, Cibo Vita specializes in creating natural and health-focused snacks, with its renowned flagship brand, Nature’s Garden. The company is headquartered in Totowa, New Jersey, and runs three manufacturing facilities, employing a workforce exceeding 900 individuals.

Cibo Vita and Citation will collaborate to foster the company’s expansion, all the while fulfilling their mission of providing intelligent snack choices for households.

As per Cibo Vita, Citation is set to become the company’s inaugural external shareholder, with Co-Founders Emre Imamoglu (CEO) and Ahmet Celik (president) retaining a substantial ownership interest.

Imamoglu said, “Our vision in founding Cibo Vita was to bring healthier snacking options to all families, inspired by our Mediterranean roots. Throughout our history, we have experienced phenomenal growth, attributed to our innovation capabilities, commitment to quality and a drive to meet the needs of consumers increasingly seeking healthier functional snacking. We sought out a strategic partner that could help ensure that we stay on the forefront of innovation and who is aligned with our personal core values.”

Tiffany K Hagge, Citation’s Founder and managing partner, added, “Emre and Ahmet started from an idea, believing that they could bring better snacking habits to North American consumers, and put everything they had into building Cibo Vita into a highly innovative, profitable business that provides value-added services and products to some of the most coveted customers in North America.

“Cibo Vita exemplifies Citation’s investment philosophy in backing fundamentally strong, defensible businesses with exceptional cultures and shared values, helping them to become ‘best in class’ in their segment through strategic partnership, operational excellence and a relentless focus on execution.”

Terms of the transaction were not disclosed.

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Itsu and Tesco join forces to introduce a delectable new ramen range

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Itsu

Itsu has unveiled a fresh selection of ramen noodles with the goal of delivering restaurant-quality flavors to the comfort of consumers’ homes. This new offering is exclusively available in Tesco stores throughout the UK.

Itsu’s newly introduced “Restaurant Ramen” line is set to make its debut in Tesco’s stir-fry section this month, complementing the Asian-inspired food brand’s existing assortment of ramen broths. The brand attributed this launch to the increasing demand for ramen in the UK, with its broth selection experiencing a remarkable 238% growth in 2022.

The selection includes original ramen, soba, and flat noodle variations, each crafted to be combined with Itsu’s classic, chicken, or miso ramen broths, forming the foundation for a diverse array of ramen creations.

Itsu’s senior brand manager, Ellie Leek, said, “We didn’t feel there was an authentic ramen noodle offering for grocery shoppers which matched the restaurant quality of our brilliant’broths. We therefore set out to develop bespoke restaurant’ramen noodles which offered freshness, choice & affordability to shoppers.”

The new noodles will be exclusive to Tesco until the end of 2023 (RRP £1.50).

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MTY Food Group reports remarkable 74% surge in Q3 2023 net income to $38.9 Million

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MTY Food Group
MTY Food Group

Restaurant franchisor and operator MTY Food Group has disclosed a net income of $38.9 million for the third quarter of 2023.

This represents a nearly 74% growth compared to its earnings of $22.4 million from the same period last year.

The restaurant company credited the year-over-year expansion to increased normalized adjusted EBITDA and reduced income tax expenses.

In the quarter ending on August 31, 2023, the company experienced a remarkable 74% surge in revenue, reaching $298 million, up from $171.5 million in the previous year.

The addition of BBQ Holdings, Wetzel’s Pretzels, and Sauce Pizza & Wine acquisitions led to a significant boost of $104.6 million in corporate-owned site revenues within both the US and International sectors.

MTY’s normalized adjusted earnings before interest, taxes, depreciation, and amortization (EBITDA) increased by 54%, reaching $72.8 million, compared to $48.9 million one year ago.

In the third quarter, the company witnessed a remarkable 33% year-over-year surge in system sales, reaching $1.5 billion.

System sales in the United States increased by 55%, while in Canada, they grew by 4%, and the international market saw a 14% rise.

MTY experienced a 6% growth in same-store sales in Canada, a 4% increase in the US, and a 2% uptick in international locations.

During the third quarter of 2023, MTY inaugurated 87 locations, an increase from the 63 locations opened in the same period the previous year.

The company additionally declared a quarterly dividend of $0.25 per share.

MTY Food Group CEO Eric Lefebvre said, “MTY continued to reap the benefits of its dual growth strategy in the third quarter of 2023 with normalized adjusted EBITDA increasing 44% year-over-year to $72.9m.

“Clearly, we are elated with our latest acquisitions, which helped raise system sales 33% to $1.5bn in the quarter, but we are also pleased by our same-store sales improvement of 3% over the prior year.

“As a result, we continue to deliver profitable growth with exceptional predictability despite a mixed economic environment marked by higher interest rates, inflationary pressure and heightened price sensitivity on the part of consumers.”

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BurgerFi set to revolutionize fast food with innovative dining concept in New York

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BurgerFi
BurgerFi

US-based fast-food franchise, BurgerFi, is preparing to inaugurate a fresh restaurant in New York by late December this year.

Additionally, the restaurant chain has intentions to introduce a novel dining concept known as the Better Burger Lab.

BurgerFi stated that the lab will provide unique and limited-edition menu offerings that will be unavailable at any other dining establishment.

Situated in the Upper East Side at 1571 Second Avenue, the upcoming restaurant will proudly serve unfrozen American Angus Beef burgers, draft beers, freshly prepared side dishes, and delectable frozen custard desserts.

Furthermore, the restaurant will be a venue for hosting special events and offering a selection of alcoholic beverages.

BurgerFi International CEO Carl Bachmann said, “As a born and raised New Yorker, reopening our Manhattan location is a personal passion point for me.

“In the city that never sleeps, we will have a late-night menu to make sure we are meeting the needs of our guests. Innovating around food quality and taste is a key win for BurgerFi and we’re no stranger to it.

“We value our guests and want to give them the power to help decide what’s on our menu. The Burger Lab will create a unique experience that remains true to delivering BurgerFi’s great service and great products.”

Bachmann intends to broaden BurgerFi’s presence by venturing into new markets and unconventional locations.

BurgerFi announced its intention to extend an invitation to members of the BurgerFi Rewards Program, referred to as V-Fi-Ps, for an exclusive food-tasting event.

Lionheart Capital Founder and CEO and BurgerFi International executive chairman Ophir Sternberg said, “This is an exciting new chapter for the brand.

“This is the 90-day mark for the leadership brought by CEO Carl Bachmann, who has made tremendous progress.”

As of April 3, 2023, the restaurant chain boasted a total of 172 locations encompassing both of these brands.

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Tata Starbucks opens its first island store in Alibaug, unveiling a unique coffee experience

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Tata Starbucks

Tata Starbucks has opened its first island store at Alibaug, as announced in a media release on Thursday.

The newly tailored store aims to introduce its Arabica coffees to the local clientele and cater to the demand of international travelers visiting the city.

The rapid development of both infrastructure and the local economy in the coastal town has created a growing demand for premium beverage and dining experiences. This growth has paved the way for the company’s first store in the area.

Positioned strategically at the M2M Ferry Terminal in Alibaug, the new store will serve Starbucks coffees sourced and brewed from various corners of the world. Additionally, the menu will showcase Starbucks’ locally-inspired selections, such as South Indian Filter Coffee, Masala Chai, Elaichi Chai, a delightful array of Signature Milkshakes, and an enticing range of food choices, including Tandoori Chicken Panini Sandwich, Spiced Cottage Cheese Focaccia Sandwich, Herbed Chicken Focaccia Sandwich, and more.

Spanning an expansive 2,500 square feet, this first Starbucks Island store is focused on providing a distinct “Third Place” experience for Indian customers.

Sharing his views, Sushant Dash, CEO, of Tata Starbucks said, “From introducing local innovations to expanding into diverse store formats, like drive-thrus and 24×7 locations, we’ve consistently strived to make the Starbucks experience more accessible to coffee enthusiasts in India. Our market success is founded on delivering the signature Starbucks Experience, while continuously innovating and tailoring our offerings to meet the ever-evolving customer’s preferences.”

Michael Conway, Group President for Starbucks International and Channel Development said, “As one of the fastest growing markets for Starbucks, we are committed to innovation that exceeds the expectations of our customers and to nurture deeper connections across India’s vibrant coffee communities.”

In the last year, Starbucks has extended its reach to 15 cities, establishing a total of 71 new stores. Presently, the brand manages 370 stores in the Indian market. With an impressive weekly foot traffic of 40,000 visitors to its stores, Starbucks reaffirms its dedication to engaging new customers through a blend of craftsmanship and convenience, steadily advancing into various cities and neighborhoods across India.

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