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From Data to Insights: A Guide to Measuring Sales Team Effectiveness

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The competitive corporate environment today requires monitoring and improving sales force effectiveness skills which are critical for driving growth and meeting revenue targets. While the art of selling still relies on human talents and relationships, it’s also critical to harness the power of data and analytics to learn what works and what doesn’t. 

Step 1: Define Clear Objectives

Measuring sales team effectiveness begins with setting clear objectives. What are your specific sales goals, and how do they align with your overall business strategy? Objectives might include revenue targets, market share, or customer acquisition goals. Ensure your objectives are specific, measurable, achievable, relevant, and time-bound (SMART).

Step 2: Collect Relevant Data

The next step is to collect the right data. In sales, there’s a wealth of data available, including CRM data, sales reports, customer feedback, and more. Identify the key performance indicators (KPIs) that matter most to your business, such as conversion rates, lead quality, sales cycle length, and customer retention. This data forms the foundation of your analysis.

Step 3: Utilize Technology

Technology is a game-changer when it comes to data collection and analysis. A Customer Relationship Management (CRM) system is an invaluable tool for tracking sales activities, managing leads, and measuring customer interactions. Invest in analytics software that can crunch the numbers and provide actionable insights from your data.

Step 4: Define Sales Team Metrics

To measure effectiveness, you need a set of specific metrics that relate to your sales objectives. Some common sales metrics include:

  • Conversion Rate: The percentage of leads that become customers.
  • Sales Velocity: How quickly leads move through the sales pipeline.
  • Win Rate: The percentage of opportunities won.
  • Customer Lifetime Value: The total revenue generated by a customer throughout their engagement with your brand.
  • Sales Cycle Length: The average time it takes to close a deal.
  • Deal Size: The average value of a closed deal.

Step 5: Establish Benchmarks

To gauge the effectiveness of your sales team, you need benchmarks. Compare your sales team’s performance against industry standards and your own historical data. Establish a baseline to measure progress over time.

Step 6: Conduct Regular Performance Reviews

Regular performance reviews with your sales team are crucial. Review the data, share insights, and discuss areas for improvement. Use these sessions to set new targets and motivate your team to reach higher levels of performance.

Step 7: A/B Testing and Experimentation

Don’t be afraid to experiment and conduct A/B testing. Try different sales approaches, messaging, or product offerings to see what resonates best with your audience. This allows you to refine your sales strategies based on data-backed insights.

Step 8: Analyze Customer Feedback

Customer feedback is a goldmine of insights. Use surveys, direct feedback, and online reviews to understand what your customers appreciate and what they find lacking. This feedback can help shape your sales strategies and product offerings.

Step 9: Continuous Learning and Training

Invest in ongoing training and development for your sales team. Sales techniques and customer behaviors evolve, and a well-trained team is better equipped to adapt and succeed.

Step 10: Adapt and Evolve

Finally, remember that measuring sales team effectiveness is an ongoing process. Be prepared to adapt and evolve your strategies as market conditions change and new data becomes available.

Measuring sales team effectiveness is more than just tracking numbers; it’s about leveraging data and insights to improve performance continually. By setting clear objectives, collecting relevant data, utilizing technology, defining metrics, and engaging in regular performance reviews, you can ensure that your sales team is not just meeting but exceeding your goals. Remember, the path from data to insights is a journey, and it’s one that can lead your sales team to new heights of success.

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Fabelle redefines luxury chocolate with the ‘One Earth Collection’

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Fabelle Exquisite Chocolates
Fabelle Exquisite Chocolates

Fabelle Exquisite Chocolates, a renowned luxury chocolate brand operating under the prestigious ITC Ltd umbrella, has garnered acclaim for its unwavering dedication to creating exceptional chocolate experiences tailored to its discerning clientele. Over the past few years, Fabelle has unveiled numerous pioneering advancements, including the Fabelle Trinity – Extraordinary Truffles, which claims the title of the world’s most opulent chocolate, and the Fabelle Finesse, hailed as the world’s ultimate chocolate. These accomplishments have established new standards within the global chocolate industry.

Fabelle is ready to carry forward its heritage by enchanting chocolate connoisseurs with an innovative offering. Embracing the spirit of ‘Vasudhaiva Kutumbakam’ – The World Is One Family, Fabelle presents its most recent masterpiece – the Fabelle One Earth Collection. During an exclusive event held at the ITC Sheraton in New Delhi, Fabelle, in a strategic collaboration with Chef Andy Allen, a celebrated Australian food critic and television presenter, introduced this exquisite fusion of international flavors and cultures.

This exclusive luxury chocolate selection has been carefully crafted by hand, using the highest-quality ingredients and cocoa. It features 10 unique truffles, with each one masterfully encapsulating the essence of flavors from various nations around the globe, including Afghanistan, Australia, Bangladesh, England, India, New Zealand, Netherlands, Pakistan, Sri Lanka, and South Africa.

The ITC Fabelle Master Chocolatiers, renowned for their unwavering commitment to excellence, engaged in numerous iterations and collaborative sessions with Chef Andy Allen to refine each truffle. They skillfully blended a curated selection of ingredients, including Afghan Figs, Australian Macadamia, Bangladesh-inspired Posto, England’s Morello Cherry, India’s Walnut, Condensed Whole Milk from the Netherlands, New Zealand’s Apple, Aqua Rose from Pakistan, Sri Lankan Coconut, and South African Orange, with Fabelle’s exceptional chocolates. Each truffle, as a result, weaves a unique story inspired by the country it represents. This limited-edition offering comprises 10 truffles (130g) priced at Rs 999, inclusive of taxes, and will be available at Fabelle boutiques in Ahmedabad, Bengaluru, Chennai, Delhi NCR, Hyderabad, Kolkata, and Mumbai.

These delectable chocolate truffles stand as a testament to the craftsmanship of the ITC Fabelle Master Chocolatiers. They have skillfully combined these global ingredients with Fabelle’s top-tier chocolate, creating a sensory experience that knows no boundaries, just as the spirit of sports unites people across the world in their shared love for chocolate.

In celebration of the introduction of ‘Fabelle One Earth,’ the event was attended by eminent figures from the realms of sports and cricket. Dinesh Karthik, a prominent Indian cricketer and commentator, Waqar Younis, a Pakistani cricket coach, commentator, and former cricketer, along with Lisa Sthalekar, an Australian cricket commentator, former cricketer, and captain of the Australia women’s national cricket team, exchanged ‘One Earth’ as a symbol of paying homage to the principles of unity and community.

Rohit Dogra, Chief Operating Officer – Chocolates, Coffee, Confectionary and New Category Development Foods Division, ITC Limited said, “Fabelle is dedicated to giving chocolate lovers true world-class experiences. With Fabelle One Earth, we aim to bring people together through the magic of chocolate. This special collection has 10 distinct truffles, each with a singularly delectable taste. The assemblage of speciality ingredients inspired from different countries brought together in one box of chocolate truffles, the ‘Fabelle One Earth’ showcases the brand’s commitment to creating unique tastes and textures.”

Andy Allen, Australian Food Critic and TV Presenter said, “Fabelle has one of the finest collections of chocolates in the world in my view. It has been an absolute pleasure to work alongside the Fabelle team to bring alive this masterpiece. Fabelle One Earth is a culinary journey that encapsulates the essence of diverse cultures and flavors from ten different countries. It was the result of countless hours of craftsmanship, relentless commitment, and tireless exploration of global flavors that have gone into the curation of each of the truffles. We are extremely happy with the outcome and hope that everyone enjoys this beautiful amalgamation of chocolate and culture.”

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Zomato and McDonald’s served with INR 1 Lakh penalty for incorrect food order

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Zomato and McDonald's
Zomato and McDonald's

Zomato and McDonald’s were collectively penalized with a fine of INR 1 lakh for erroneously delivering non-vegetarian items to a customer who had requested vegetarian food. The District Consumer Dispute Redressal Forum in Jodhpur has mandated that Zomato and McDonald’s compensate the customer with an amount of INR 1 lakh due to the incorrect food order they received.

Additionally, the consumer has been granted INR 5,000 in litigation costs. Both the financial penalty and the cost of litigation will be shared equally by Zomato and McDonald’s.

The incident involves a customer who made a purchase from McDonald’s, and the delivery was facilitated by Zomato. The customer discovered that instead of the vegetarian items they had ordered, non-vegetarian items were delivered. The District Commission ruled that both Zomato and McDonald’s are required to collectively compensate the customer with INR 1 lakh.

Nonetheless, Zomato has expressed its intention to challenge the decision of the District Commission. The food delivery platform has asserted that it acts solely as a facilitator for food sales and cannot be held liable for incorrect deliveries or order mismatches.

In a similar case, an FIR was registered against a restaurant and its delivery agent in Lucknow. The charges stemmed from a complaint filed by Rakesh Kumar Shastri, who alleged that he and his family received the wrong order on October 9, with the restaurant delivering chilli chicken instead of the ordered chilli paneer.

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Kareena Kapoor partners with SUGAR Cosmetics as Co-Owner of Quench Botanics, the pioneering K-Beauty brand

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Kareena Kapoor Khan
Kareena Kapoor Khan

Vellvette Lifestyle Pvt Ltd, the proprietor and operator of the beauty label SUGAR Cosmetics, has forged a partnership with renowned actress Kareena Kapoor Khan to collaborate on its Korean skincare line, Quench Botanics.

This development coincides with the growing popularity of Korean beauty products in the region.

“Quench Botanics is a 100 per cent made-in-Korea natural brand designed for Indian skin. We have set up a joint venture partnership with Kareen Kapoor Khan. As a company, we will be able to bring in the expertise around distribution and content production. Kareena brings her passion for the category and will help in educating consumers. Indian consumers are ready to embark on a journey to take better care of their skin and education is very important to build a credible brand. So she is coming onboard as a co-owner and strategic investor,” said Vineeta Singh, Co-Founder & CEO of SUGAR Cosmetics.

Vellvette Lifestyle Pvt Ltd

Launched just last year, Quench Botanics provides a variety of Korean skincare items.

“We want to collaboratively build this into a Rs 100 crore net revenue brand over the next 12 months,” Singh added.

The skincare industry in India is valued at approximately INR 12,000 crore, and Korean beauty products currently constitute a relatively small sector within it. Nevertheless, Indian consumers are progressively embracing Korean beauty products, and, consequently, this segment is poised for substantial expansion.

“Korean beauty products are becoming popular across the world. In India, the challenge has been high price points. Our aim is to offer the proposition of high quality Korean products at affordable price points that are efficacious for Indian consumers,” she explained.

The brand is distributed through a network of over 1,000 outlets, including specialty retailers. It is also accessible through various e-commerce platforms and the brand’s direct-to-consumer (D2C) website.

“We will rapidly scale up the brand’s presence at retail outlets over the next 12-18 months,” Singh added.

The beauty and personal care sector is experiencing robust growth and is expected to maintain a Compound Annual Growth Rate (CAGR) of 10 percent until 2027. Notably, celebrities are becoming more active in this industry, either by launching their own brands or by becoming strategic investors in direct-to-consumer (D2C) companies that are rapidly expanding.

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ONDC anticipates 2.5 Lakh daily transactions by FY24, considering nominal usage fees: T. Koshy

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Thampi Koshy
Thampi Koshy (File photo)

Thampi Koshy, the Managing Director of the government-backed e-commerce platform Open Network for Digital Commerce (ONDC), anticipates that the daily transaction count is poised to reach 250,000 by the end of fiscal year 2024.

The platform’s transaction volume has surged from a modest 1,000 in January to 3.3 million in September, with the mobility sector accounting for 2.7 million of these transactions.

Koshy mentioned that although ONDC currently doesn’t impose any usage charges, there is an eventual expectation that it will introduce a nominal fee.

The network will ultimately be scaled up to “include everything (product and service) that can be catalogued”, he added.

Additionally, a B2B segment has been introduced, and within a month, it recorded 30,000 transactions, despite having only 2 sellers and 2 buyers on board.

As per Koshy’s insights, non-mobility categories are projected to reach a daily transaction volume of 100,000 by the end of the year, while the mobility sector is anticipated to boost transaction figures to approximately 150,000.

Up to September, transaction volumes reached a peak of 163,000 encompassing both the mobility and non-mobility sectors.

“As the portfolio of non-mobility sector increases, more FMCG majors come on-board, kiranas are brought online, the numbers in retail will increase. The plan is to hit 2.5 lakh transactions per day by year-end,” explained Koshy.

ONDC utilizes an open protocol to facilitate wider participation in various sectors, including mobility, grocery, food ordering and delivery, hotel booking, and travel, among others.

Conversations are underway regarding the introduction of a “modest fee” on both buyers and sellers as the network attains a critical volume.

Unlike other e-commerce platforms that levy commission fees (also known as platform fees) for listing and sales, ONDC does not charge any fees for transactions.

In the future, there may be a nominal fee introduced by ONDC for transactions on the platform, as hinted by him.

“The idea is not to monetise, but become self sustainable; to create a sustainable ecosystem while bringing small businesses on board. So, at some point, we will come up with a nominal fee from participatory platforms or buyers and sellers. At the same time, it has to be seen that the process does not hurt small sellers,” he said.

As transaction volumes increase and more products are listed, network participants anticipate improved profitability.

As per Koshy, employing deep discounting models and maintaining complete control over ecosystems from end to end is deemed an unsustainable business approach within an open network.

“Currently, the e-commerce model is about creating walled gardens (closed ecosystems of select sellers and buyers), rent seeking, and throwing good money to get people engaged to platforms (deep discounting ). So costs are high, and profitability continues to elude many,” he said, adding “so for ONDC ecosystem, profitability will automatically come in the long run.”

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Ramee Group of Hotels appoints Amit Ambre as General Manager

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Amit Ambre
Amit Ambre

Ramee Group of hotels has appointed Amit Ambre as the General Manager of Pre-Opening and Operations for Managed Hotels.

In this crucial capacity, Ambre will undertake a key role in guaranteeing the seamless operations of all managed properties.

“I am thrilled to join Ramee Group of Hotels at such an exciting time. This is a fantastic opportunity to contribute to the growth of a highly respected and innovative hotel group. I look forward to working closely with the talented teams within the organisation and helping to create unforgettable experiences for our guests,” he shared.

As the General Manager of Pre-Opening and Operations for Managed Hotels, Ambre’s responsibilities encompass the comprehensive oversight of the pre-opening processes for all new hotels under management contracts in India. Additionally, he will provide operational support for these hotels.

“Ambre’s expertise and leadership will undoubtedly contribute to our ongoing success and further elevate our guest experiences across the managed properties. With every new member we gain a wealth of experience that helps us be better and put our best foot forward. We are delighted to welcome Amit Ambre to our team,” added Saurabh Gahoi, VP India, Ramee Group of Hotels.

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Indian cuisine reigns supreme as Delhi takes the crown in YouGov Food Rankings 2023

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Indian cuisine
Indian cuisine (Representative Image)

To commemorate World Food Day on October 16th, YouGov India organized a survey targeting urban Indian participants. The objective was to understand their culinary preferences and favored food brands. The survey outcomes provided valuable insights into the tastes and brand choices of city-dwelling Indians, revealing captivating patterns and regional differences.

Cuisine Preferences

Indian cuisine holds a special place in the hearts of urban Indians, with an impressive 81% of respondents citing it as their favorite. Following closely is Chinese cuisine at 28%, and Italian cuisine at 25%. Interestingly, Chinese and Italian cuisines are more popular among women, with 31% and 29% of female respondents favoring them, respectively. Conversely, men show a stronger affinity for Japanese cuisine (10%) compared to women (6%). Korean cuisine is preferred by 9% of women and 4% of men. Indian cuisine remains dominant across generations, although it’s intriguing to observe a slightly lower preference among Gen Z (76%) compared to millennials (83%) and Gen X (82%). American cuisine holds a niche appeal among the youngest adults, with 23% expressing a fondness for it.

City Rankings

Delhi takes the lead as the city with the highest rating for its culinary offerings, garnering approval from 34% of respondents. Mumbai closely follows with 28%, and Hyderabad secures the third spot with 21%.

Favorite Fast Food Brands

In the realm of Quick Service Restaurants (QSR) and fast food chains, McDonald’s and Domino’s are the front-runners, winning the preference of 46% of respondents. KFC follows closely with 42% support, while Pizza Hut and Burger King secure 27% and 24% of the vote, respectively. An interesting observation is the stronger resonance of McDonald’s among Gen X respondents, with 51% favoring it. Regional variations in fast food preferences are evident, with Domino’s being more popular in North India (52%), KFC in the South (59%), and East India (53%).

Coffee Shops and Tea Lounges

Starbucks stands as the unrivaled leader among coffee shops and tea lounges, capturing the affections of 50% of respondents. Barista secures the second position with 20%, closely followed by Costa Coffee at 14%. Notably, MBA Chai Wala, a relatively recent entrant in this segment, claims the fourth spot with 14% of respondents favoring it, particularly among males and the younger generation. Chai Sutta Bar rounds off the top five at 13%. Interestingly, Gen X appears to have a preference for coffee chains like Barista and Costa Coffee, while Gen Z gravitates toward tea bars such as MBA Chai Wala and Chai Sutta Bar (21% each).

Direct-to-Consumer (D2C) Brands

In the Direct-to-Consumer (D2C) sector, Paper Boat stands out as the top choice, selected by 42% of urban Indians. Happilo follows closely with 26%, and ID Fresh Food takes the third spot at 15%. Eat Better Co and Snackible secure 11% and 9%, respectively. An analysis based on age groups reveals that health-conscious Gen Z shows a stronger inclination towards contemporary healthy snack brands like Eat Better Co and Snackible, whereas the older Gen X tends to favor well-established brands such as Paper Boat and Happilo.

Meat & Seafood Brands

In the world of Direct-to-Consumer (D2C) meat and seafood brands, Licious claims the leading position with 39% of the votes, closely followed by Fresh2Home at 30%, and Venky’s at 25%. Nothing But Chicken and Tender Cuts secure the fourth and fifth spots, with 16% and 12%, respectively. Regional variations are apparent, with Fresh2Home and Tender Cuts enjoying higher popularity in South India, while Venky’s finds a stronger resonance among residents of West India.

Indian cuisine continues to hold a special place, with intriguing differences observed among age groups. Additionally, brand preferences exhibit regional variations, creating a diverse culinary landscape within the nation. These discoveries offer a captivating look into the ever-changing tastes and inclinations of urban Indians, making this survey a valuable contribution to comprehending the dynamic food scene in India.

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Berlin-based startup Lanch raises $6.9M to blend influencers and food, expanding innovative virtual kitchen brands

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Lanch

Two major catalysts for the expansion of social and e-commerce platforms have been the realms of food and influencers. Consequently, it’s hardly astonishing that startups are actively seeking ways to integrate these two elements. In the most recent development, a Berlin-based startup known as Lanch, which collaborates with influencers and content creators to establish impromptu food delivery brands, has secured a substantial $6.9 million (€6.5 million) in funding.

The startup’s food brands, which are endorsed by influencers, are prepared in “virtual kitchens.” These virtual kitchens are not ghost kitchens but free spaces within established restaurants and other retail kitchens. Lanch mentioned that their initial venture, “Happy Slice,” a pizza brand developed in collaboration with German YouTubers Knossi and Trymacs, successfully sold over 30,000 pizzas during its debut weekend, making investors take notice of this delightful success story. The company is now preparing for its second brand, “Loco Chicken,” in partnership with German musician Luciano.

Felix Capital and HV Capital are leading the Series A funding round, with several individuals also joining the investment. The specific valuation remains undisclosed.

The idea might come off as a bit gimmicky. Associating a well-known individual, who isn’t primarily known for food, with a food brand doesn’t seem like a guaranteed formula for success.

To make matters worse, in the U.S., where other startups are experimenting with comparable concepts, the execution seems to have left a negative impression on some individuals.

Virtual Dining Concepts, having secured approximately $20 million in funding (according to PitchBook data), has collaborated with several prominent figures since its establishment in 2018. Among these, MrBeast is entangled in a legal dispute with VDC. This lawsuit was initiated following complaints from MrBeast’s fans, who found “MrBeast Burgers” to be “unappetizing” and “inedible.” VDC, in turn, is pursuing a counterclaim of $100 million.

There are certainly notable parallels between Lanch and VDC. Both companies rely on influencer partnerships to establish food delivery brands. These brands are then linked with “virtual kitchens”—not precisely ghost kitchens, but available kitchen space often connected to existing restaurants or food services. These spaces are utilized to prepare the food items using ingredients supplied by Lanch.

Additionally, both companies delegate the distribution aspect: their brands are made available through food delivery platforms (in Europe, think of Delivery Hero, Just Eat, or Deliveroo) for delivery to customers.

However, Nono Konopka, a Co-Founder of Lanch alongside Dominic Kluge, Jonas Meynert, and Kevin Kock, is confident that Lanch adopts a more technology-centric approach compared to its U.S. counterparts. This approach is anticipated to add the crucial element, similar to umami, to its business model—specifically in the form of data.

“We focused on tech really early on,” he said in an interview, “building quality-control software that measures both qualitative and quantitative data.”

He explained that the goal is to provide creators with greater insights, enabling them to better engage with their audiences while gaining a deeper understanding of their preferences and desires. For these content creators, data serves as a valuable resource for nurturing their audience, fine-tuning their future actions, and expanding their opportunities for sponsorships and other revenue-generating ventures.

Lanch also shares data with the restaurants it collaborates with. For restaurants, optimizing foot traffic and efficiently utilizing staff and resources to minimize waste are paramount. Lanch’s value proposition lies in aiding these establishments to optimize kitchen usage, gain prompt customer insights on demand trends, receive alerts for any negative feedback, and improve overall efficiency.

The aspiration is that all of these measures will prevent any controversies similar to those associated with MrBeast.

Lanch initiated with 70 restaurants for Happy Slice and plans to increase to 100 for Loco Chicken. Their goal for the upcoming year is to encompass over 500 locations in total. Beyond that, they aspire to expand beyond delivery to include physical dining options and diversify into other food-related products and experiences.

Restaurants receive one-third of the earnings, while the remaining two-thirds are divided among influencers, delivery platforms, and Lanch itself. The company reports that its inaugural brand, active for approximately four months, has already facilitated roughly seven payouts.

“The ‘power of brands’ is a core belief that we have had since the beginning of Felix,” said Frederic Court, the founder of Felix Capital. “Over time, we have built increasing conviction on the superpowers that creators have in today’s digitized world, and are impressed with Lanch’s distinct and innovative positioning, built on community.”

The company is currently in the process of launching its services in Austria and has intentions to expand into the U.K., Spain, the Netherlands, and France. In these markets, it aims to collaborate with three or four content creators, a more manageable number, according to Konopka.

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Pasta Evangelists opens UK’s largest pasta factory in London, aims for expansion

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Pasta Evangelists

Pasta Evangelists, a company owned by the Barilla Group, recently unveiled its first pasta manufacturing facility in the UK, touted as the largest pasta factory in the country.

With an investment exceeding £13 million, the new facility is geared towards fueling the brand’s expansion throughout the UK and meeting the increasing consumer demand for high-quality restaurant-style fresh pasta dishes enjoyed at home.

Scheduled to open this month in October 2023, the 47,000-square-foot factory will be situated in North Acton, London.

As per the brand’s statement, the facility will manufacture a diverse range of pasta shapes, some of which have never been produced in the UK before. In addition to traditional fresh pasta options, the factory will craft unique varieties, such as ‘porcupine ravioli’ (crestoni), corzetti, anolini, saccottini, and more.

The Italian manufacturer Italgi will provide the factory with machinery, and the workforce is expected to consist of 60 to 70 employees. This facility will have the capacity to produce more than 50 tonnes of fresh pasta per week, along with 90 tonnes of sauces and 15 tonnes of oven-baked pasta.

Alessandro Savelli, CEO of Pasta Evangelists, said, “The launch comes after years of planning and innovation, as we aim to expand our pasta offering to thousands of consumers across the UK”.

He added, “Utilising the latest technology and machinery will help us on our mission to experiment with new flavours, high-quality seasonal ingredients and a variety of pasta shapes to expand our growing pasta portfolio”.

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Private equity firm Citation Capital acquires major stake in healthy snack giant Cibo Vita

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Cibo Vita

Citation Capital, a private equity firm, has secured a controlling stake in the food manufacturer Cibo Vita through an acquisition.

Established in 2009, Cibo Vita specializes in creating natural and health-focused snacks, with its renowned flagship brand, Nature’s Garden. The company is headquartered in Totowa, New Jersey, and runs three manufacturing facilities, employing a workforce exceeding 900 individuals.

Cibo Vita and Citation will collaborate to foster the company’s expansion, all the while fulfilling their mission of providing intelligent snack choices for households.

As per Cibo Vita, Citation is set to become the company’s inaugural external shareholder, with Co-Founders Emre Imamoglu (CEO) and Ahmet Celik (president) retaining a substantial ownership interest.

Imamoglu said, “Our vision in founding Cibo Vita was to bring healthier snacking options to all families, inspired by our Mediterranean roots. Throughout our history, we have experienced phenomenal growth, attributed to our innovation capabilities, commitment to quality and a drive to meet the needs of consumers increasingly seeking healthier functional snacking. We sought out a strategic partner that could help ensure that we stay on the forefront of innovation and who is aligned with our personal core values.”

Tiffany K Hagge, Citation’s Founder and managing partner, added, “Emre and Ahmet started from an idea, believing that they could bring better snacking habits to North American consumers, and put everything they had into building Cibo Vita into a highly innovative, profitable business that provides value-added services and products to some of the most coveted customers in North America.

“Cibo Vita exemplifies Citation’s investment philosophy in backing fundamentally strong, defensible businesses with exceptional cultures and shared values, helping them to become ‘best in class’ in their segment through strategic partnership, operational excellence and a relentless focus on execution.”

Terms of the transaction were not disclosed.

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