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ITC leverages AI for spotting consumer trends and driving innovative product development

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ITC

ITC Limited, a prominent player in the Fast-Moving Consumer Goods (FMCG) sector, is harnessing the power of Artificial Intelligence (AI) to enhance its product range by gaining valuable insights into emerging consumer trends. Additionally, the company is strategically integrating technology across its entire product value chain.

Under pilot runs for its dairy business, the company is leveraging AI tools to assess the health of cows and employing technologies to verify the authenticity of products through the provision of detailed product report cards to consumers.

Sanjay Singal, Chief Operating Officer for the Dairy & Beverages cluster of ITC’s Foods, said, “Our consumer data hub is powered by AI engines to segment consumers at scale and understand their needs. ITC’s Sixth Sense which is our sensing engine has a team that listens to social conversations and gathers insights for all our brands. They are using AI tools to generate contextual communication for our brands. There are applications that we are yet to deploy that can provide the farmer with the health of the cows using simple AI tools. The farmer can take a picture of the cow, and scan it and it will provide information on any disease or malnutrition of the cow. We are yet to roll out the application. The company is utilizing digital technologies starting from the source.”

Continue Exploring: ITC ramps up cloud kitchen operations, targets major Indian cities

The company delivering fresh milk and dairy products under the Aashirvaad Svasti brand employs thorough digital checks to assess the quality of the milk and detect any potential adulteration.

“Our fresh dairy business is in East India including Bihar, West Bengal and Jharkhand. We do not have organised farms for milk and work with nearly 13,000 farmers from whom we buy milk twice daily. We use technology wherein when the farmer comes to the village procurement centre to sell milk, we use equipment to test the basic features of the milk. We track the transport of the milk live by maintaining a temperature of four degrees throughout the supply chain from the village to the factory. To address the concern of adulteration, we have provided codes and a WhatsApp number on the milk packets wherein once entered the consumer can get the report card on the quality of the milk,” he said.

The Kolkata-based FMCG maker, recognized for its Aashirvaad brand of organic Ghee, is introducing a virtual tour of the farms. This initiative enables consumers to witness the manufacturing process of their products through an engaging online experience.

“We introduced Aashirvaad Svasti’s Organic Ghee and were clear that organic is the way to go. We went across the country to get authentic organic butter and organic milk to make ghee. The consumers are provided with a QR code on the product which when scanned will give a virtual tour of the organic farm. The customers can see the health of the cows, and what the cows are fed. There are no fertilizers used in growing the fodder for the cows and no chemicals used in the cleaning process. The entire process can be seen through the virtual farms,” added Sanjay Singal.

Additionally, the company presents an organic selection of Aashirvaad atta, giving consumers the choice to verify the specific farm from which the batch of wheat was sourced and subsequently transformed into atta.

Continue Exploring: ITC aims for double-digit market share in smoothies and milkshakes, expanding reach beyond airports

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Smart clothing brand TURMS makes waves on Shark Tank India Season 3, secures INR 1.2 Crore investment for innovative apparel line

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Surender Pal, Founder, TURMS
Surender Pal, Founder, TURMS

TURMS, the smart clothing brand, has recently secured INR 1.2 crore from Azhar Iqubal, the CEO of Inshorts, marking a significant milestone in the latest episode of Shark Tank India Season 3. This strategic investment not only underscores the brand’s remarkable success on the entrepreneurial stage but also played a pivotal role in steering the company towards an impressive turnaround, leading to a successful exit.

Renowned for its innovative line of apparel, TURMS specializes in creating clothing with cutting-edge features, including anti-stain, anti-bacterial, anti-fungal, and anti-odor properties. Highlighting their commitment to revolutionizing the fashion industry, the brand’s standout products include 30-day no-wash jeans, resilient white cotton shirts, AC cool tech T-shirts, and seven-day no-smell socks.

Adding a touch of celebrity allure to its promotion, TURMS boasts Indian cricketer MS Dhoni as one of its patrons.

During the pitch on Shark Tank India, the Sharks were captivated by TURMS’ focus on practical innovation. Ashneer Grover, in particular, praised the brand’s “USP proposition,” highlighting the combination of impressive technology and the passionate pitch delivered by TURMS’ Founder, Surender Pal.

Surender Pal, who took over TURMS in 2022, shared the brand’s remarkable turnaround story with the Sharks. Under his leadership, TURMS has experienced significant growth, with the sale of four hundred thousand apparel units to date.

Aman Gupta, BOAT’s Co-Founder and Chief Marketing Officer, led tests on TURMS’ products, with Anupam Mittal, CEO of Shaadi.com, stating, “You will close the markets of the soap industries.” Azhar Iqubal, CEO of Inshorts, expressed his interest, saying, “Your products are very interesting.”

The acquisition of TURMS took place during the challenging Covid period, with Surender revealing details of the deal, including INR 1.5 crores in cash and a 12.5 percent equity stake in the new company.

Seeking a funding of INR 1.2 crore for a two percent equity stake, Surender received a counteroffer from Anupam Mittal, proposing an investment of INR 1.2 crore for a four percent equity stake and a two percent royalty. The deal was ultimately sealed at INR 1.2 crores for a four percent equity stake between Azhar Iqubal and Surender Pal.

Reflecting on the experience in Shark Tank India 3, Surender Pal said, “The sharks were genuinely impressed by the remarkable turnaround we have achieved since acquiring the company, and its current success speaks volumes.”

He added, “Shark Tank India, as a platform, not only provided a spotlight for our innovative garments but also established crucial connections with our target audience.”

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Colgate-Palmolive’s CEO Noel Wallace bullish on India, expects rural demand surge and strong growth in oral care market

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Colgate-Palmolive CEO Noel Wallace
Colgate-Palmolive CEO Noel Wallace

Noel Wallace, the Chairman and CEO of Colgate-Palmolive, is bullish and excited about India, anticipating a demand recovery in rural markets.

“In India, we will see the continued return to the rural segment, the vitality of the rural segment, which will bode well for volume as we move forward. We have some strong innovation plans for India, around our core businesses. We are excited to see that obviously be delivered in the market and executed,” Wallace told investors during its earnings call.

“So India, very strong results across the board, 9% organic, continued strong pricing and sequentially better volume in that market. I would likewise say we remain very excited and bullish on the market in India.”

In the realm of oral care net sales, India stands as the third-largest market for this global company. With a firm grip on half of the oral care market in the country, Colgate’s products are distributed to over 1.7 million stores nationwide. Over the past decade, the toothpaste category in India has witnessed a remarkable growth, adding 430 million users—an equivalent number to the combined populations of the United States and Germany.

Continue Exploring: Colgate-Palmolive reports 35.7% surge in net profit to INR 330.11 Crore in Q3 FY24

Nevertheless, oral care consumption in India remains considerably low. Even in comparison to other developing markets like the Philippines and Brazil, India lags behind, with these countries respectively consuming 1.8 times and 3.1 times more oral care products despite their smaller populations.

“The team is doing an exceptional job finding added distribution points to make sure we continue to capitalise on investment strategy. So bullish on India, good results and sequentially right where we would like to see their business today and setting us up for ultimately another strong year in 2024,” Wallace added.

During the quarter ending December, Colgate achieved an 8.1% sales growth, indicating a low single-digit volume increase. Notably, the toothpaste category exhibited double-digit growth, with a low single-digit volume expansion, signifying a reversal from the previous year’s decline in volumes.

Analysts noted that the company continues to work on innovation-led growth. For instance, it relaunched its flagship brand Colgate dental cream with a better formulation, doubled down on the Colgate Strong Teeth relaunch by expanding reach and availability, and also relaunched Colgate Max Fresh with a new proprietary technology.

“Colgate aims to improve performance by increasing the consumption frequency through core products, driving premiumisation with science-based innovation, expanding distribution of personal care portfolio and improving product assortment with the help of technology,” said a report by Antique Stock Broking.

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Past event test

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Past event test

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Private equity firm Brynwood Partners explores strategic sale of Hometown Food Company

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Pillsbury

The private equity firm, which holds ownership of Hometown Food Company, is currently exploring the potential sale of the renowned producer of Pillsbury‘s shelf-stable baking products and Birch Benders, as indicated by insiders familiar with the matter.

Having held ownership of Hometown for the past five years, Brynwood Partners is collaborating with the investment bank Houlihan Lokey (HLI.N) to initiate a new sales process. According to sources, the valuation of Hometown in this process is anticipated to be around $800 million.

Hometown generates around $90 million in adjusted earnings before interest, taxes, depreciation, and amortization over a 12-month period.

The sources sought anonymity as the matter is confidential. Brynwood and Houlihan Lokey declined to provide comments, while Hometown did not respond.

Hometown provides products to grocery stores, convenience stores, wholesalers, and various other distribution channels.

In 2018, Brynwood acquired the Pillsbury shelf-stable baking business, along with Hungry Jack, Funfetti, and other assets, from the J.M. Smucker company for $375 million. Subsequently, Brynwood established Hometown, based in Chicago, to facilitate the acquisition of these assets from Smucker.

In 2019, Hometown acquired the Arrowhead Mills and SunSpire brands from the Hain Celestial Group. Last year, it also completed the acquisition of Birch Benders from Sovos Brands. Birch Benders specializes in pancake and waffle mixes, frostings, and toaster waffles, offering options that cater to keto, paleo, and organic preferences.

Continue Exploring: US equity firm Triton Pacific bolsters Tasty D’Lites holdings with Dunkin’ acquisition

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Tupperware celebrates milestone with the opening of 200th retail store in Bengaluru, reinforcing its stronghold in the organized retail space

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Tupperware

Tupperware, the homeware brand, announced the opening of its 200th retail store in Bengaluru, as shared by a company representative on social media this Wednesday. The new store is situated at Elements Mall, Kasaba Hobli, Bengaluru.

“I am thrilled to share a momentous achievement with all of you today – the grand launch ceremony of our 200th exclusive retail store in Bengaluru! This marks a significant testament to our brand’s stronghold in the organised retail space in Tupperware India,” said Mohit Virmani, national retail head of Tupperware in a LinkedIn post.

“This achievement is a testament to the passion and commitment that defines us. Crossing the 200-store mark is not just a number; it’s a symbol of our resilience and constant pursuit of excellence,” he added.

Continue Exploring: Kent Ro expands portfolio, enters cookware segment with emphasis on health and durability

Established in 1942 by Earl Tupper, Tupperware is a well-known American company specializing in the production and global distribution of kitchen and home-use containers for preparation, storage, and serving. Currently, its diverse range of products is available in nearly 100 countries worldwide.

In 1996, the company entered the Indian market, commencing operations with Delhi as its focal point. Later, in 2010, the company broadened its footprint by setting up a manufacturing plant in Dehradun. Achieving another milestone, the retailer inaugurated its 100th store in India in 2021.

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Shein investors offer shares at 30% discount amid dwindling IPO prospects

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Shein
Shein

As per a Bloomberg report, Shein investors are trying to divest shares in private market transactions, with valuations for the online fashion giant dropping as low as $45 billion. This decline mirrors a diminished interest in the company, which is currently contending with intensified competition and regulatory scrutiny as it prepares for its much-anticipated debut in the United States.

Shareholders were offered stock at valuations ranging from $45 billion to $55 billion in late 2023, as disclosed by individuals familiar with the matter. This represented a notable decrease from the $66 billion valuation Shein had secured in a May fundraising round. However, even at these diminished levels, finding buyers posed a challenge for the shareholders, prompting concerns about the potential for additional loss in value. The sources requested anonymity while discussing these private transactions.

The latest offers, which haven’t previously been reported, highlight the widening gap between market appetite and Shein’s target of up to $90 billion in an initial public offering. While private transactions aren’t always indicative of the levels a company can reach on public markets, they provide a useful barometer of investor sentiment.

Continue Exploring: Shein confidentially files for US IPO, targets 2024 debut amid challenging conditions

The diminished interest underscores the challenges faced by the formerly dominant retailer of budget-friendly apparel in warding off Temu, a direct competitor launched approximately a year ago by the Chinese e-commerce giant PDD Holdings Inc. Concurrently, prominent clothing brands, from Fast Retailing Co.’s Uniqlo to Hennes & Mauritz AB, have accused Shein of copyright infringement. Requests for comment from Shein representatives went unanswered.

During the second quarter of last year, Shein’s shares were traded at approximately $50 billion to $60 billion, with an initial target of achieving a valuation between $80 billion and $90 billion in a public listing. However, liquidity has continued to diminish, and in a peculiar transaction towards the end of 2023, Shein was exchanged at a valuation of around $30 billion. In this particular instance, a financially burdened seller was compelled to quickly divest, according to one source.

The diminishing valuation raises concerns about Shein’s highly anticipated public listing, currently under review by China’s cyberspace administration. This regulatory body is examining the company’s data management and sharing practices, a thorough process that may extend over several months. Concurrently, officials in the United States have called on the Securities and Exchange Commission to suspend the IPO until they can confirm that Shein does not employ forced labor in its supply chain.

Established in Nanjing and presently based in Singapore, Shein achieved the status of the world’s third most valuable startup in 2022 following a funding round that assessed the company’s worth at $100 billion.

In the wake of a general decline in the valuation of startups and technology companies, Shein’s worth has also diminished. Investors, adopting a cautious approach amid an uncertain economic outlook, have contributed to the downward trend in valuations. Notably, ByteDance Ltd., the parent company of the short-video service TikTok, saw its valuation dip below $300 billion in secondary markets around July, marking a decrease of at least 25% from the previous year.

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Meesho fastest growing e-commerce player; GMV tops $5 Billion: Alliance Bernstein Report

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Meesho
Meesho

According to a recent report by Alliance Bernstein, the current Gross Merchandise Value (GMV) of Meesho, a value-driven e-commerce startup, is over USD 5 billion. The report further reveals that Meesho generates around 50% of its GMV from fashion and apparel categories, with beauty and personal care, along with home and kitchen, accounting for 8-10% each.

In the fiscal year 2023, Flipkart, the leading player in the market, recorded a Gross Merchandise Value (GMV) of USD 29 billion.

Sharing numbers for December 2023, the report highlighted Meesho’s impressive 32 percent Year-over-Year (YoY) growth in monthly active users, surpassing its counterparts Flipkart and Amazon, which recorded growth rates of 21 percent and 13 percent, respectively.

The report stated that the e-commerce company is currently the fastest-growing platform in India, with approximately 120 million average monthly active users.

Additionally, the report mentioned that Meesho constitutes a 48 percent share of total e-commerce downloads in India.

Continue Exploring: Meesho reports 14 Crore customer transactions in 2023, with 80% of orders originating beyond tier 2 cities

“We expect Meesho to be the key gainer with >48%+ downloads in Indian e-commerce and gain incremental market share.”

According to the report, Meesho has been expanding its market share predominantly by strategically targeting tier 2 plus cities, leveraging its mass positioning and operating through a zero commission model.

Around 80% of Meesho’s sellers are retail business owners, and about 95% of the selection on the platform is unbranded.

According to the findings, Meesho’s order volume witnessed a remarkable 43% year-over-year growth in the last 12 months, accompanied by a robust 54% increase in revenue attributed to healthy take rates. Notably, the e-tailer’s repeat customer base stands at over 80%.

Last month, Meesho announced a notable 77% increase in revenue for FY23, reaching INR 5,735 crore. This substantial growth was driven by the company’s sustained leadership position, elevated transaction frequency among existing customers, a broadened category mix, and an intensified focus on enhancing monetization through value-added seller services.

Continue Exploring: Meesho’s FY23 revenue soars to INR 5,735 Crore, marking a 77% growth as losses narrow by 48%

For H1FY24, the online retailer experienced a 37% year-over-year surge in consolidated revenue from operations, totaling INR 3,521 crore. During this period, Meesho successfully slashed its losses by 90% compared to the previous year, marking a significant achievement as the company turned profitable in Q2 FY24.

On Thursday night, Fidelity Investments, a US-based Asset Management Company, revised Meesho’s valuation from USD 5 billion to USD 4.1 billion.

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Karthik Gurumurthy secures $3 Million funding led by Matrix Partners India for innovative fresh produce retail venture ‘Convenio’

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Karthik Gurumurthy
Karthik Gurumurthy

Karthik Gurumurthy, the visionary behind the successful growth of Swiggy Instamart from its inception in 2020 to an impressive valuation of nearly $1 billion, has recently secured $3 million (approximately INR 25 crore) in funding for his latest offline retail venture. The funding is led by Matrix Partners India along with support from a group of angel investors.

According to a report from Moneycontrol, citing sources, the funding round is currently in progress, and there may be slight adjustments to the details of the deal before its ultimate conclusion.

In November last year, it was reported that Gurumurthy, the Senior Vice President (SVP) at Swiggy, was set to depart from the foodtech giant to launch his own startup. This decision came after Gurumurthy took a sabbatical in March and returned to lead Swiggy’s hyperlocal commerce arm, Swiggy Mall, formerly known as Swiggy Maxx.

Gurumurthy, who graduated from BITS Pilani and holds a degree from the Indian Institute of Management-Bangalore, has previously held positions at the global consulting firm Kearney, confectionary major Mondelez International, and software giant Oracle.

Sources told Moneycontrol that Gurumurthy’s new venture, slated to be named Convenio, is set to follow a model similar to Aldi, a low-cost physical store, popular in Germany, the UK, and other parts of Europe. However, Convenio will carve its niche by specializing exclusively in the sale of fresh produce.

According to the report, the upcoming platform will function in the offline realm and will replicate the model established by Swiggy.

“(I) have started my journey of solving fresh category retail in India – solving the consumer problem of providing good quality fresh, fruits, vegetables, dairy, bakery etc, at affordable prices,” Gurumurthy wrote in his latest LinkedIn update.

The start of this new venture adds to the ongoing trend of entrepreneurs and executives leaving their current positions to launch fresh startups within the third-largest startup ecosystem globally. In recent years, notable entrepreneurs such as Kunal Shah (transitioning from Freecharge to CRED), Jitendra Gupta (moving from Citrus Pay to Jupiter), Anant Goel (shifting from Milkbasket to Sorted), and others have successfully raised funds to start their new endeavors.

Continue Exploring: Milkbasket Co-founder Anant Goel enters Fruits & Vegetables Sector with Sorted; bags $5 Mn Funding

Within the Indian startup ecosystem, these founders are poised to thrive, placing less emphasis on vanity metrics such as valuations. They are also well-positioned to mentor and guide the new wave of entrepreneurs entering the domain.

Earlier this week, Gautam Sinha, the former chief executive officer of Times Internet, launched a novel artificial intelligence (AI) venture named SimpleO.ai. The primary goal of SimpleO.ai is to simplify contract management for enterprises. Leveraging generative AI, the venture aims to provide a comprehensive dashboard to oversee the myriad aspects of contracts, including risks, obligations, service-level agreements, audits, compliance, and governance requirements associated with the numerous contracts signed by enterprises.

Continue Exploring: Swiggy may file IPO by fiscal year end, plans to raise capital with combination of offer-for-sale and new issue; Prosus contemplates stake reduction

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Apparel retailers revamp inventory management strategies to counter unsold merchandise and minimize obsolescence impact

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Apparel
Apparel

Apparel retailers are implementing a new approach to manage unsold inventory, primarily driven by product obsolescence. In an effort to mitigate risks and align with demand patterns, they have shifted their sourcing practices closer to the current season. The merchandise sourcing period has been significantly reduced from 120-150 days to 60-90 days. This strategic adjustment is aimed at minimizing the impact of obsolescence while awaiting an upturn in demand.

The companies asserted that these write-offs are necessary, even though they have been attempting to eliminate unsold and outdated inventory through prolonged periods of significant discounts. A substantial amount of the outdated merchandise remains unsold, and executives noted that these measures will also affect the margins for this fiscal period.

Kavindra Mishra, the Chief Executive of Shoppers Stop Ltd, informed analysts last week that when ordering the spring-summer and autumn-winter merchandise for the previous year, the company did not foresee the current sluggishness in the market.

“We decided to clean up and provide for the obsolescence of inventory which is worth around close to INR 9 crore. Due to this, our gross margins are impacted by 60 bps (basis points),” he said. A basis point is 0.01 percentage point.

Devaranjan Iyer, the Chief Executive of departmental store chain Lifestyle International, mentioned that numerous retailers are compelled to write off inventory due to obsolescence. In response to mitigating such risks in the future, the company has shortened its sourcing periods, now placing orders for 2-3 months compared to the previous 6-7 months.

“This will give us the ability to find the shock and then react in a much more agile manner,” said Iyer. “It will also ensure inventory is not stuck for six months and the demand forecast is on a real time basis. Obsolescence has increased for the industry and this will lead to margin erosion for sure,” he said.

The apparel retail sector has experienced a downturn for over five consecutive quarters, catching the industry off guard with an unexpected decline in demand following the 2022 festive season. In the preceding three quarters, a significant upswing in demand was observed, driven by consumers updating their wardrobes post-pandemic as restrictions eased and offices reopened. Consequently, retailers optimistically placed orders for a robust 2023, resulting in an accumulation of excess stock.

Earlier, V-Mart Retail, with a focus on rural and small towns, used to plan for 3-4 months. However, due to market stress, the company has now decided to allocate 20% of the inventory planning to a period of 45 days, according to managing director Lalit Agarwal.

“This will allow us to adjust in case of stress in the market and be in line with the fast fashion trend,” he said. Shoppers Stop too is now buying closer to the season.

In 2023, apparel retailers extended their discounting periods and are set to continue this strategy for the current end-of-season sale.

Continue Exploring: Apparel exporters lobby for tax incentives and GST uniformity in budget 2024 to stimulate domestic manufacturing

According to a recently released survey by the Retailers Association of India (RAI), retail sales in December exhibited a 4% growth compared to the corresponding period in 2022. Notably, despite the festive season, both October and November also demonstrated a growth of 7%.

“While the industry showed growth of about 4 % pan-India, it was due to new stores and new geographies of trading. For most offline retailers, like for like stores growth was negative by about 5 %,” said Kumar Rajagopalan, CEO at RAI.

Retailers have noted a shift in consumer spending patterns, indicating that people are now directing more of their expenditures towards travel and experiences rather than exclusively focusing on product purchases. This change has resulted in a slowdown in sales for traditional retail products.

Continue Exploring: India’s apparel exports on the rise: CMAI forecasts 10-15% YoY growth in UAE market

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