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Zomato Delivery Pay Up 10.9% in 2025 as Gig Worker Rights Debate Intensifies

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Delivery earnings on Zomato rose sharply in 2025, but the debate over whether gig work in India offers a sustainable livelihood has intensified rather than eased.

According to a fact sheet shared by Eternal founder and chief executive Deepinder Goyal, average hourly earnings for Zomato delivery partners increased to Rs 102 in 2025, compared with Rs 92 a year earlier, marking a 10.9 percent year-on-year rise. The calculation is based on total logged-in hours, including waiting time, not just active delivery minutes.

At these rates, a partner working 10 hours a day for 26 days a month could earn around Rs 26,500 in gross income. After deducting estimated fuel and vehicle maintenance costs of about 20 percent, monthly take-home earnings would be close to Rs 21,000, the company said.

The Telangana Gig and Platform Workers Union disputed the interpretation of these numbers, arguing that net earnings translate to roughly Rs 81 per hour for workers putting in close to 260 hours a month. The union said such income levels cannot be classified as decent work, particularly in the absence of paid leave, provident fund benefits, or guaranteed social security.

Goyal noted that delivery partners retain 100 percent of customer tips, with average tips per hour rising marginally to Rs 2.6 in 2025. The union countered that tips apply to a small fraction of orders, limiting their impact on overall earnings.

The data also highlighted the short-term nature of most platform engagement. In 2025, the average delivery partner worked 38 days in the year, clocking about seven hours per working day. Only 2.3 percent of partners worked more than 250 days.

Eternal maintained that flexibility is central to the gig model, with no fixed shifts or assigned locations. The union argued that flexibility does not offset income uncertainty or replace labour protections.

The exchange has widened the national conversation around gig work, as platform growth accelerates while questions over wages, safety, and worker rights remain unresolved.

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Nykaa Expects December Quarter Revenue Growth at Upper End of Mid-Twenties, Beauty Segment Hits Six-Quarter High

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FSN E-Commerce Ventures, the parent of beauty and fashion retailer Nykaa, expects its December quarter performance to mark a clear step-up in growth, led decisively by its beauty business. In a regulatory filing, the company said consolidated net revenue for the quarter is likely to grow at the upper end of the mid-twenties on a year-on-year basis, reflecting strong consumer demand during the festive period and continued traction from its flagship sales events.

The beauty vertical is set to be the standout performer. Nykaa indicated that net sales value growth for the segment is expected to be in the late twenties, making it the strongest quarter for beauty in the last six reporting periods. The company described the December quarter as its largest ever for beauty in absolute terms. Growth was driven by festive-led demand, a higher contribution from in-house brands, and customer acquisition during the Pink Friday sale, which remains one of Nykaa’s biggest annual shopping events. Net revenue growth in beauty is also projected to remain at the upper end of the mid-twenties.

The fashion business continued to expand, though at a more measured pace. Nykaa said net sales value growth for fashion is likely to be in the mid-twenties, while net revenue growth is expected to stay in the late teens. The slower conversion of sales into revenue was attributed to softer content and marketing income, along with ongoing efforts to optimise channels for its fashion-owned brands.

At a consolidated level, both gross merchandise value and net sales value growth for the quarter are expected to be in the late twenties, reflecting a modest acceleration compared to recent quarters. In the September quarter, the company had reported revenue of ₹2,346 crore, up 25 percent year-on-year.

Nykaa also continues to scale its rapid delivery service, Nykaa Now, which currently operates across seven major cities including Mumbai, Delhi and Bengaluru. The service is supported by 53 stores and offers delivery timelines ranging from 30 to 120 minutes. The company noted that the December quarter update is provisional and subject to audit.

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PVR INOX Appoints Dinesh Hariharan to Lead Rs 2,000 Crore Food & Beverages Business

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India’s largest multiplex operator PVR INOX has strengthened its leadership bench at a time when food and beverages are emerging as a critical growth lever for the cinema business. The company has appointed industry veteran Dinesh Hariharan as Senior Vice President for Food and Beverages, tasking him with steering a food portfolio that has quietly scaled into a near Rs. 2,000 crore annual business.

The appointment comes as cinema F&B moves well beyond traditional concessions, increasingly resembling a hybrid of quick service restaurants, experiential dining and packaged food retail. At PVR INOX, food now plays a central role in driving margins, customer engagement and premiumisation across formats.

Hariharan brings more than two decades of experience across QSRs, retail food, hospitality and multiplex kitchens. Prior to joining PVR INOX, he served as Chief Executive Officer of Vaango at Devyani International, where he focused on brand expansion and operational efficiency. He is no stranger to cinema food either, having spent nearly six years at INOX Leisure in senior F&B roles before the PVR INOX merger. His earlier stints include leadership positions at SPAR India, Oriental Cuisines, Spencer’s Retail and Reliance Industries, alongside international exposure with Norwegian Cruise Line.

The scale of the business he steps into is significant. In FY24, PVR INOX reported F&B revenue of Rs. 1,958 crore, growing 21 percent year on year and outpacing ticket revenue growth. While FY25 saw a moderation to Rs. 1,733 crore amid weaker film releases, consumer spending remained resilient, with spend per head rising to Rs. 134. Recovery gathered pace in FY26, with Q1 F&B revenue climbing 22 percent to Rs. 492 crore, followed by Rs. 588 crore in Q2, supported by improved content and higher footfalls.

Beyond cinemas, the company is expanding into mall food courts through a joint venture with Devyani International, scaling dine-in cinema formats, and building FMCG and delivery-led revenue streams. Its gourmet popcorn brand 4700BC crossed Rs. 100 crore in FY25, underscoring the growing role of cinema food beyond theatres.

Hariharan’s elevation reflects a broader shift in the industry, where food is no longer an add-on to entertainment but a standalone business shaping the future economics of multiplexes.

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Snacks, Not Cornflakes, Drive Kellanova’s India Turnaround as FY25 Profit Jumps 33 Percent

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Kellanova’s India business had a strong FY25, powered by growing demand beyond its traditional breakfast portfolio. The company reported an 8 percent rise in revenue and a sharp 33 percent jump in net profit, signalling that its push into snacks and nutrition is starting to pay off in a meaningful way.

For years, Kellogg’s cornflakes defined the brand’s identity in India. That association is now steadily widening. Categories such as ready to eat snacks, bars and nutrition focused offerings are contributing a larger share to overall sales. This shift has helped the company reduce its dependence on the breakfast table and tap into more frequent consumption occasions across the day.

The performance also reflects sharper execution in pricing, distribution and product mix. While input costs remained a concern during the year, Kellanova managed to protect margins through calibrated price actions and better cost controls. Higher margin products within the snacks and nutrition portfolio played an important role in lifting profitability.

India remains a key growth market for the global packaged foods major. Urban consumers are increasingly open to convenient, portion controlled foods that fit busy routines, while health awareness is pushing interest in products with functional benefits. Kellanova appears to be aligning its portfolio with these shifts rather than relying solely on legacy brands.

The company’s strategy indicates a clear intent to compete as a broader packaged foods player, not just a breakfast specialist. With improved financials, a more balanced category mix and sustained brand investments, Kellanova is positioning itself for steady, long term growth in the Indian market.

If the momentum in snacks and nutrition continues, FY25 could be remembered as the year when Kellanova successfully reshaped its India story from a cereal centric business to a more diversified food company.

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Ayurveda Wellness Brand Kapiva’s FY25 Revenue Jumps 50% to ₹342 Crore Despite Higher Losses

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Ayurveda-led wellness brand Kapiva posted a strong expansion in scale in FY25, riding a surge in demand for preventive health and plant-based nutrition, even as higher investments in marketing and operations continued to weigh on profitability.

The direct-to-consumer company reported revenue from operations of ₹342 crore for the year ended March 31, 2025, reflecting a year-on-year growth of about 50% from ₹228 crore in FY24, according to financial disclosures. Including non-operating income of nearly ₹7 crore, Kapiva’s total income for the year stood close to ₹349 crore.

The topline growth was driven entirely by product sales, supported by deeper penetration across online platforms and marketplaces, along with rising consumer interest in Ayurveda-backed solutions for everyday health management. Kapiva’s portfolio spans categories such as digestion, immunity, diabetes care, liver health, hormonal balance, energy, and sports nutrition, positioning the brand at the intersection of traditional formulations and modern consumption patterns.

FY25, however, also saw a sharp escalation in costs as the company pushed aggressively on brand visibility and customer acquisition. Advertising and promotional expenses climbed 53% year-on-year to ₹188 crore, making marketing the single largest expense line and accounting for roughly 45% of total costs. Overall expenditure rose 44% to ₹418 crore, compared with ₹290 crore in the previous year.

Input costs moved in tandem with scale. The cost of materials consumed increased 43% to ₹97 crore, forming around 23% of total expenses. Employee benefit expenses rose 28% to ₹59 crore, reflecting team expansion, while transportation and logistics costs stood at ₹22 crore. Legal and professional fees nearly doubled to ₹16 crore, adding further pressure on the cost structure.

As a result, Kapiva reported a net loss of ₹69 crore in FY25, widening from ₹56 crore a year earlier. Founded in 2015, the company continues to prioritise growth and market share in India’s rapidly evolving wellness and nutrition segment, even as it works towards improving operating leverage over the medium term.

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Gig Workers’ Strike Rekindles Debate Over 10-Minute Delivery Model in India

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India’s fast-growing quick commerce industry is facing renewed scrutiny after a nationwide strike by gig workers on December 31 reignited debate around ultra-fast delivery promises and working conditions. More than 2 lakh delivery partners associated with platforms including Zomato, Blinkit, Swiggy, Instamart, Zepto, Amazon and Flipkart temporarily logged off, demanding higher pay, social security cover and safer working environments.

The strike, timed on one of the busiest days of the year, drew attention to the 10-minute delivery model that underpins much of quick commerce growth. Worker unions argue that tight timelines increase physical risk, mental stress and road accidents, while offering limited income security. Platforms, however, have pushed back against allegations of exploitation.

Deepinder Goyal, founder and chief executive of Eternal, which operates Zomato and Blinkit, defended the model, saying public perception often overlooks how the system is designed. In posts on X, Goyal said delivery speed is driven by dense store networks rather than riders being pressured to move faster. He also shared earnings data, stating that Zomato delivery partners earn an average of ₹102 per hour excluding tips. According to him, a partner working 10 hours a day for 26 days could earn about ₹26,500 a month before expenses, or roughly ₹21,000 after accounting for fuel and maintenance.

Despite the protest, Zomato and Blinkit together delivered about 7.5 million orders on December 31, underlining the scale at which quick commerce has become embedded in urban consumption. Labour experts say this contrast highlights a deeper structural tension. Government think tank Niti Aayog estimates India has over 12.7 million gig workers today, a number projected to rise to 23.5 million by 2030.

Economists point out that while gig platforms have created large-scale employment in a short span, incomes have not kept pace with rising living costs over the past five years. The strike has also coincided with the government notifying draft rules under the new Labour Codes, which propose formal recognition and expanded social security for gig and platform workers.

As political leaders and labour experts weigh in, the episode has triggered a broader national conversation on whether speed-led convenience can continue without rethinking worker welfare, pay structures and regulation in India’s platform economy.

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Avenue Supermarts Q3 Update: DMart Revenue Rises 13% YoY to Rs 17,613 Crore

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Avenue Supermarts, the company behind the DMart retail chain, reported steady topline growth in the December quarter, supported by store expansion and consistent consumer demand across its network. In a provisional business update for the quarter ended December 31, 2025, the retailer said its standalone revenue from operations rose 13 percent year on year to Rs 17,613 crore, compared with Rs 15,565 crore in the same period last year.

The Mumbai based company, promoted by investor Radhakishan Damani, ended the quarter with a total of 442 stores, underlining its continued focus on physical expansion even as competition intensifies across India’s organised retail sector. The company clarified that the revenue numbers shared are provisional and subject to revision when detailed quarterly results are announced.

While revenue momentum remained healthy, Avenue Supermarts’ stock performance has lagged broader market benchmarks. Over the past year, the shares have gained about 4 percent and are currently trading below both their 50 day and 200 day simple moving averages, reflecting investor caution around margins and near term profitability trends.

In the preceding September quarter, the retailer had reported revenue from operations of Rs 16,676 crore, marking a 15 percent increase from the year ago period. Net profit for that quarter rose 4 percent year on year to Rs 685 crore, though it declined sequentially from Rs 773 crore posted in the June quarter. On a standalone basis, total revenue in the September quarter grew 15.4 percent year on year to Rs 16,219 crore, while net profit increased 5 percent to Rs 747 crore.

Operating performance also showed improvement, with EBITDA for the September quarter rising 11.3 percent year on year to Rs 1,230 crore. The company had added eight new stores during that period.

The latest quarterly update indicates that Avenue Supermarts continues to deliver predictable revenue growth driven by scale and expansion. However, margin trends and cost pressures will remain key areas to watch when the company releases its full earnings report.

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DSM Fresh Foods Acquires 51% Stake in Avyom Foodtech to Enter RTE and RTC Segment

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DSM Fresh Foods has taken a decisive step into India’s fast-expanding ready food market by approving the acquisition of a controlling stake in Avyom Foodtech Private Limited, signalling a strategic shift beyond its core fresh foods business. The board of the listed company, which operates under the ZappFresh brand, has cleared the purchase of 51 percent equity in Avyom Foodtech through a cash investment of about Rs 7.5 crore, marking its entry into ready-to-eat and ready-to-cook categories.

The move positions DSM Fresh Foods to tap into rising demand for convenience-led food solutions, driven by urban consumption patterns and higher penetration of frozen and processed foods. The structure of the transaction allows for future participation by strategic investors in Avyom Foodtech, subject to board approval, a step aimed at strengthening capital support while keeping operating leadership closely aligned with long-term growth plans.

As part of the wider transaction framework, Avyom Foodtech has signed a binding agreement to acquire the operating food processing business of Ambrozia Frozen Foods on a slump-sale basis. This acquisition brings with it around five acres of land, a fully functional processing plant, and installed machinery, along with related liabilities such as bank loans and trade payables. The assets are expected to give DSM immediate manufacturing capability without the delays and costs typically associated with building a facility from scratch.

According to disclosures, the acquired processing business has previously recorded peak annual revenues of about Rs 16 crore, offering proof of commercial viability. The facility operates under FSSAI approvals and is equipped for export-oriented production, providing DSM with a platform to explore overseas markets alongside domestic expansion.

Managing Director Deepanshu Manchanda said the acquisition marks a turning point for DSM Fresh Foods as it evolves into a broader food solutions company. By integrating processed foods with its existing strengths in sourcing, cold-chain management and distribution, the company aims to improve unit economics and build a scalable value-added foods vertical. The investment is expected to be rolled out in phases, aligning capital deployment with operational scale-up and demand growth.

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After 75 Lakh New Year’s Eve Orders, Zomato’s 10-Minute Delivery Model Faces Fresh Scrutiny

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A public exchange between two senior industry voices has brought India’s ultra fast delivery model under renewed scrutiny, as concerns over rider safety and working conditions intersect with record order volumes.

Former Jet Airways chief executive Sanjiv Kapoor questioned the necessity of 10 minute deliveries in Indian cities after Zomato founder and CEO Deepinder Goyal said his platforms continued operating at full scale on New Year’s Eve despite strike calls by sections of gig workers. Kapoor’s comments came in response to Goyal’s social media post highlighting operational performance on December 31.

According to Goyal, Zomato and Blinkit together fulfilled more than 75 lakh orders for over 63 lakh customers in a single day, supported by around 4.5 lakh delivery partners. He noted that the platforms maintained normal service levels and said law enforcement support helped prevent disruptions. The companies also said deliveries were completed without offering incentives beyond what is typically paid on New Year’s Eve.

Kapoor did not contest the data but shifted the focus to delivery timelines. He questioned whether such speed was essential outside of medical needs, asking if extending delivery windows to 30 minutes or an hour would meaningfully harm consumers while easing pressure on riders. His remarks echoed long standing complaints from delivery partners who argue that tight timelines increase stress and elevate accident risks in already congested urban environments.

Goyal, in an earlier post, defended the gig economy model, stating that systems which consistently attract and retain large numbers of workers cannot be described as fundamentally unfair. He also framed the sector as a major source of organised employment with long term social impact.

The exchange unfolded amid coordinated protests by gig workers on December 25 and December 31. Unions including the Telangana Gig and Platform Workers’ Union and the Indian Federation of App Based Transport Workers claimed that between 1.7 and 2 lakh workers logged off apps nationwide. Their demands included an end to ultra fast delivery targets, restoration of earlier payout structures, safeguards against sudden account blocks, insurance coverage, and mandated rest breaks.

As quick commerce continues to expand rapidly, the debate highlights a growing tension between consumer convenience, platform growth, and the sustainability of work conditions on the ground.

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Farmley Nears Rs 400 Crore Revenue in FY25 as Healthy Snacking Demand Accelerates

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Noida-based healthy snacking company Farmley closed FY25 on a stronger financial footing, riding a sharp rise in demand for better-for-you food options across India. The company’s operating revenue climbed to nearly Rs 400 crore in the year ended March 2025, marking a year-on-year growth of about 71 percent, according to filings with the Registrar of Companies. In comparison, Farmley had reported operating revenue of roughly Rs 230 crore in FY24.

The growth was powered by wider adoption of Farmley’s core product categories, including makhana-based snacks, roasted nuts and seeds, and date-centric offerings. These categories have gained traction as Indian consumers increasingly shift away from traditional fried snacks toward products positioned around health, convenience and clean ingredients. The company’s expanding presence across online marketplaces, quick commerce platforms and modern retail channels also contributed to higher volumes.

While expenses rose in line with scale-up efforts, Farmley succeeded in tightening losses during the year. Net loss narrowed by around 15 percent to Rs 22.5 crore in FY25, compared with Rs 26.5 crore in the previous fiscal. The improvement indicates better cost controls and improving contribution margins, even as the brand continued to invest in marketing, supply chain and product development.

Key profitability indicators showed incremental improvement, although they remained in the red. Return on capital employed stood at minus 51.56 percent, while EBITDA margin improved to minus 3.68 percent. Industry observers view these trends as early signs of healthier unit economics, particularly for a direct-to-consumer brand operating in a competitive packaged food market.

Farmley’s FY25 performance highlights the momentum building in India’s organised healthy snacking segment. Rising health awareness, changing lifestyles and higher willingness to pay for perceived nutrition are reshaping consumer baskets across urban and semi-urban markets. For Farmley, the combination of strong revenue growth and a narrowing loss base signals progress toward long-term sustainability, even as competition intensifies and brands race to balance scale with profitability.

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