Coca-Cola India has stepped up its support for Delhi’s kirana stores, aiming to enhance both sales and customer experience through a mix of cooling infrastructure and digital tools. The initiative, launched under the company’s Locally Yours campaign, is being executed in partnership with bottlers Moon Beverages and Kandhari Global Beverages.
As part of the program, Coca-Cola is installing energy-efficient coolers across small and medium retail outlets, ensuring beverages remain fresh and visible to consumers. These coolers not only extend product shelf life but also help store owners attract more footfall, particularly during peak festive seasons. In parallel, the company has introduced Coke Buddy, a digital platform providing self-ordering capabilities, AI-driven insights, and 24/7 support to streamline inventory management and order fulfillment for kirana owners.
“This initiative goes beyond products; it’s about enabling retailers to thrive while creating meaningful experiences for customers,” said Sundeep Bajoria, Vice President – India Operations, Coca-Cola India & Southwest Asia.
Local shopkeepers report tangible benefits from the support. Raksha Ram Gupta, a Delhi tea stall owner for nearly two decades, noted that adding Coca-Cola products during festival periods has boosted sales and made his shop a community hub. Similarly, Yash Pal, who manages a family-run juice centre, said the combination of popular beverages and digital tools has allowed him to serve a growing customer base more efficiently. Kirana owner Ankit Gupta, whose family has operated a store for over 30 years, emphasized the role of consistent support in keeping operations simple while enhancing customer loyalty.
Through this program, Coca-Cola India aims to strengthen traditional retail networks in the capital, helping micro, small, and medium businesses increase revenue while improving in-store experiences. The campaign reflects a broader effort by the company to modernize kirana operations using a combination of technology, infrastructure, and retailer-focused initiatives, ensuring that neighborhood shops remain competitive and relevant in a changing marketplace.










