Zomato, a food delivery platform with around 17.4 million monthly transacting customers and 330,000 active restaurant partners spread across roughly 1,000 Indian cities, has adopted the observability platform New Relic to guarantee optimal performance and dependability. The two companies announced this partnership through a joint press release.
Shrey Sinha, head of site reliability engineering, Zomato, said, “The key value drivers for Zomato are uptime, performance and reliability; innovation and growth; and operational efficiency—all of which New Relic excels at delivering.”
New Relic enables Zomato’s engineering teams to take a proactive approach in promptly resolving issues that may arise in their infrastructure, applications, and services. By doing so, they can guarantee optimal performance and user experience.
“We are confident that New Relic’s data-driven approach will enable us to connect people with processes and technology performance across the entire organisation and improve business outcomes in the long term. We are excited to embark on the next phase of growth with New Relic,” added Sinha.
According to the release, the extended partnership with New Relic will further Zomato’s observability strategy, allowing them to maintain a high level of visibility as they continue to scale and manage a larger technology stack.
“Food tech platforms are rapidly growing segments globally. As a result, aggregators are increasingly working to maintain the stability of their platforms to scale their customer base exponentially. This is where New Relic can offer Zomato a competitive advantage through improved uptime and reliability,” said Vidhur Bhagat, General Manager enterprise business at New Relic.
Zomato is a restaurant aggregator and food delivery company that is headquartered in Gurugram, India. It was founded in 2008 by Deepinder Goyal and Pankaj Chaddah and has since become a multinational company.