Unicommerce, a Software-as-a-Service (SaaS) startup, has launched UniGPT, a GenAI platform designed to address the needs of e-commerce sellers. This platform will assist businesses by providing answers to their questions about e-commerce selling.
This launch signifies the entry of the Snapdeal-owned company into the AI domain, aiming to guide sellers on utilizing technology for seamless ecommerce operations.
At present, Unicommerce stated in a release that there are no fees associated with accessing this service.
The new initiative aims to assist both existing and prospective Unicommerce users in swiftly addressing inquiries about the optimal use of technology and how the company’s solutions can facilitate this.
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Furthermore, UniGPT will provide insights into industry trends, enabling sellers to set internal business objectives effectively.
The product will generate responses from a content library that includes technology support pages, annual industry reports offering guidance for e-commerce sellers, and streamlined workflows that detail the usability of its products.
Kapil Makhija, MD and CEO of Unicommerce, stated, “Our aim is to empower businesses with enhanced technological insights for better decision-making. This platform will expedite query resolutions for our existing sellers, reflecting our ongoing dedication to providing comprehensive technology-driven support to businesses.”
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Unicommerce is among the companies that have recently filed their draft red herring prospectus with the market regulator SEBI. The startup plans to sell up to 2.98 crore shares during its initial public offering (IPO).
According to the company, as of the quarter ending September 2023, it catered to more than 3,500 customers, oversaw 8,000+ warehouses, and processed orders from over 1,900 stores through its platform.
For the first half of FY24, it recorded a profit of INR 6.3 crore, almost matching the profit earned in the entire FY23.
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