Starbucks and the food ordering and delivery platform GrubHub have joined forces to introduce delivery services in the US market starting June 2024.
Initially, Starbucks Delivery with Grubhub will be accessible in Pennsylvania, Colorado, and Illinois, with plans to expand the service nationwide by August.
Meg Mathes, Vice President of Digital Experiences at Starbucks, said, “The increasing demand from customers for Starbucks delivery is evident, with double-digit growth in our US delivery business this past quarter. This reflects our customers’ ongoing desire for convenience in their daily routines.”
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“Our latest collaboration with Grubhub is set to accelerate our expansion by making Starbucks offerings more accessible to Grubhub’s extensive customer base, leveraging a top-tier delivery service.”
Patrons have the convenience of ordering through Starbucks Delivery, accessible on both the Grubhub mobile app and Grubhub.com.
Through this collaboration, customers can seamlessly monitor their orders via Grubhub, from preparation to delivery.
In a bid to uphold quality and aid in delivery, Starbucks has crafted various packaging solutions tailored for delivery orders, facilitating delivery drivers in transporting multiple beverages efficiently.
Menu Availability and Customization
Starbucks emphasized that its patrons can access a vast selection of its menu items via Grubhub, encompassing seasonal beverages and culinary delights.
Customers have the freedom to customize their orders just as they would at a brick-and-mortar store, choosing the desired number of espresso shots, flavors, milk type, and espresso roasts.
For a monthly fee of $9.99, Grubhub+ membership provides customers the opportunity to order Starbucks via Grubhub with no delivery charges on qualifying orders, along with reduced service fees and exclusive deals.
Liz Bosone, Vice President of Enterprise Partnerships at Grubhub, stated, “Partnering with a beloved national brand like Starbucks allows us to provide customers with more of their favorites on Grubhub. This collaboration enhances our enterprise offerings and expands our merchant network across the country.”
“We are proud to feature both national and independent restaurants on our platform, providing a complementary mix that offers customers more choices and fosters loyalty.”
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