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No impact on The Body Shop India amid UK restructuring, assures Quest Retail

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The Indian operations of cosmetics firm The Body Shop will remain unaffected by the restructuring in the UK, as affirmed by the company’s partner Quest Retail Pvt Ltd. Last week, the UK arm of the cosmetics company, grappling with financial crisis, entered administration, with experts from FRP Advisory appointed to oversee the process.

“This administration process does not impact The Body Shop India as it is a head franchise market. All our stores are open as usual,” Quest Retail Group CEO Shriti Malhotra said in a statement.

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She mentioned that all stores in India are operating under normal hours, with customers able to shop both in-store and online. Furthermore, she highlighted that The Body Shop boasts nearly 200 stores across the nation, extending its reach to over 1,500 cities through its online platform.

“India is one of the top markets for The Body Shop globally, and our consistent growth reflects the popularity of The Body Shop and the immense opportunities we are tapping into,” Malhotra said.

Further, she said The Body Shop India will continue to scale up and focus on omni-channel expansion while leveraging newer opportunities in retail, quick commerce and high convenience formats so that the strong brand affinity built in India is well supported by easy and expansive access to customers.

The Body Shop India was launched in 2006 and is under the umbrella of Quest Retail Pvt Ltd, a beauty specialty company for marketing, retailing and distribution of global brands in India.

Last week, the Directors of The Body Shop International Ltd appointed Tony Wright, Geoff Rowley, and Alastair Massey of business advisory firm FRP as Joint Administrators of the company, which operates The Body Shop’s UK business.

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