Mumbai Duty-Free has announced the debut of its White Glove Services, designed exclusively for High Net Worth Individuals (HNIs). This specialized offering ensures dedicated assistance for HNI customers, allowing them to explore a premium selection of products encompassing high-end fashion, watches, confectionery, luggage, perfume, cigars, and alcohol.
The focus of the services will be on a dedicated counter aimed at improving convenience, eliminating the necessity of enduring lengthy queues, and facilitating easy payments to ensure a smooth shopping experience.
Avishek Das, CEO of Mumbai Duty-Free, stated that the company has developed ‘unparalleled’ and ‘seamless’ White Glove Services.
“We invite all the international travelers to experience a realm where every purchase is an exquisite moment with a dedicated shopping assistant, express checkout and exclusive limited edition products,” he added.
This premium experience was introduced through a strategic partnership with the Beam Suntory brand, augmenting an already extensive collection of bespoke alcohol and liquor.
Alasdair Dickinson, Sales Director for Emerging Markets at Beam Suntory, expressed that the brand’s proficiency in crafting luxury and premium spirits aligns seamlessly with Mumbai Duty Free’s dedication to delivering an ‘immersive’ and ‘innovative’ customer journey.