An IndiGo passenger recently spotted cockroaches crawling in the food area during their flight. Sharing the video on X platform, Tarun Shukla raised serious concerns about food hygiene on flights.
“Cockroaches and in the food area of a plane (anywhere for that matter) are just truly awful. One hopes @IndiGo6E takes a hard look at its fleet and checks how this even happened given that it normally flies relatively new @Airbus A320s,” Shukla wrote.
In another tweet, Shukla shared what he said was IndiGo’s response to the video showing the cockroaches.
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“We are aware of the video that was circulated on social media showing an unclean corner in one of our aircraft. Our staff promptly took the necessary action onboard. As a precautionary measure, we immediately cleaned the entire fleet and carried out fumigation and disinfection procedures. At IndiGo, we maintain the highest standards of cleanliness and hygiene to ensure a safe, hassle-free experience and regret any inconvenience caused to the passengers,” said the airlines.
The video prompted social media reactions, who slammed the airline. A user wrote, “@IndiGo6E is truely gone to dogs. From one of the best in the world to one of the worst. Looks like their leadership has given up completely. Time for another fresh budget carrier to take place?”
Another user wrote, “Very arrogant ,lame and irresponsible response from the side of Indigo. DGCA should take notice of this incident and take strict action against the airline.”
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