Blinkit, the quick commerce platform owned by Zomato, reported that its dark stores in the Delhi-NCR region that were disrupted by a strike staged by delivery executives had resumed operations partially on Monday. Additionally, a cluster of delivery executives held a meeting with the Labour Commissioner in Gurugram to converse about the platform’s revised payment system.
A Blinkit spokesperson said, “Almost all our stores across NCR are operational now. We continue to engage with all delivery partners to help them understand the new pay-out structure.”
Despite the platform’s efforts to address supply-side constraints and a large volume of orders, certain users in the region still experienced issues.
The operations of Blinkit’s dark stores in the Delhi-NCR region were impacted on April 12 when the delivery executives went on strike to protest against the new pay-out structure.
An ICICI Securities report on Zomato released on Monday said, “Given that at least 3-4 days’ sales have already been lost, this implies about 1 percent loss in revenue from Blinkit and about 0.15 percent of consolidated revenue for Q1FY24 already.” It added that the change in delivery fee payment structure at Blinkit indicates Zomato’s efforts to cut costs.
Organizations including CPIML Liberation, Federations of App-based Transport Workers, and All India Central Council of Trade Unions in Delhi expressed support for the delivery executives’ strike on Sunday. The executives claimed that the new pay-out structure would decrease their earnings.
