fbpx
HomeNewsRailways suspends packaged food sales on Vande Bharat trains for six months...

Railways suspends packaged food sales on Vande Bharat trains for six months amid passenger grievances

Adyar Ananda Bhavan

Renowned restaurant chain Adyar Ananda Bhavan eyes INR 1,200 Cr PE fundraise, targets INR...

0
Adyar Ananda Bhavan (A2B), ͏a ͏͏renowned restaurant chain, ͏is͏ rep͏ort͏͏e͏dl͏͏y͏͏ ͏͏s͏͏͏e͏eki͏ng p͏riva͏͏te eq͏͏ui͏ty͏ (PE) funds͏ ͏to ͏ra͏͏ise be͏tween͏͏ I͏NR 1,0͏͏00-1͏,200 cr͏͏͏͏or͏͏e ͏͏by di͏lu͏tin͏g͏ ͏͏͏abo͏u͏͏t...
QEY

Mumbai’s first ever Sip and Vault restaurant ‘QEY’ opens its doors in Lower Parel

0
͏I͏n͏ the bustl͏ing he͏͏ar͏t of Kamala Mills, Lower Parel, a͏ fresh cu͏lin͏ary gem ͏͏is ca͏͏ptur͏͏in͏g ͏a͏t͏te͏͏ntio͏n.͏ Am͏id t͏h͏e͏ a͏r͏͏r͏ay of ͏popula͏r͏ ͏dini͏n͏͏g͏ s͏͏p͏͏͏ot͏s, ͏QEY:...

Following numerous grievances from passengers aboard the Vande Bharat train regarding the inconvenience caused by the sale of PAD (bakery products, wafers, confectionery items, cold drinks, etc.) and a la carte items, the railway ministry took prompt action by imposing a ban on the sale of packaged food items on the train for the upcoming six months.

The ministry circulated a notice regarding the sales ban, indicating that the decision is a pilot measure and will undergo evaluation after a period of six months.

The decision was prompted by complaints from customers about unsanitary conditions aboard Vande Bharat trains.

“It has been observed that allowing the sale of PAD (bakery products, wafers, confectionery items, cold drinks etc.) and a la carte items is leading to increasing complaints from passengers,” the circular said.

The central issue stemmed from storing packaged food items in the entryway, resulting in frequent opening of the automated doors. This disruption inconvenienced passengers by obstructing their movement.

In its circular, the ministry also requested the IRCTC to refrain from stockpiling pennybottles and to ensure timely stocking of water bottles.

The ministry stated that bottles will now be provisioned and refilled for a single journey to optimize space. They further mentioned that preparations are underway to deliver services akin to those offered by airlines.

In relation to catering services, passengers will need to make advance bookings for their meals. An SMS notification will be sent for reconfirmation 24 to 48 hours prior to the commencement of the journey. For those who do not choose prepaid meals but wish to order on the train if available, an additional charge of Rs 50 will apply. Additionally, passengers will receive SMS updates regarding the meal options and portion sizes.

Numerous passengers reported receiving vegetarian breakfast despite paying for the non-vegetarian option. The ministry asserts that the new system will enhance transparency, allowing passengers to be fully informed about their purchase. All zonal railways have been instructed to announce pantry services at originating and boarding stations for Vande Bharat trains. Additionally, to guarantee provision of chilled bottled water and hot food to passengers, the respective departments will ensure that pantry equipment is functional before the journey begins.

Latest articles

Zomato continues streamlining operations, dissolves Slovakian subsidiary after 10 years

Zomato,͏ a le͏͏a͏ding͏ f͏oo͏dte͏c͏h͏ comp͏a͏n͏͏y, h͏a͏s sh͏u͏t͏ ͏d͏own͏ it͏s Slovakian subsidiary, marki͏ng ͏the͏ e͏nd͏...

Delhi High Court grants interim stay on Dubai Court’s compensation order against Honasa Consumer

Th͏͏e Delhi High Court has͏ or͏dered͏ an interim stay on a UAE court͏’s ͏decision...

Zomato rolls out new feature allowing customers to delete past orders

Foodt͏ech g͏i͏an͏t Zomato ͏has i͏͏nt͏ro͏d͏͏uced a n͏ew ͏f͏ea͏͏͏t͏ur͏͏e ena͏͏͏bli͏n͏͏͏g͏͏ cus͏tomers͏͏͏ t͏o͏ ͏͏del͏e͏͏͏te t͏heir pa͏st͏...

Beverly Hills Polo Club expands retail footprint with new store in Gujarat

Beverly Hills Polo Club,͏ a lea͏d͏ing app͏a͏rel an͏d ͏͏͏a͏͏ccessori͏͏e͏s brand͏, h͏as lau͏͏nched ͏it͏͏s͏͏ secon͏͏d͏...

Related Articles

Godrej Yummiez teams up with IRCTC to bring nutritious millet patties to rail passengers

Godrej Yummiez, a frozen ready-to-cook product brand operated by Godrej Tyson Foods Limited (GTFL),...

EatSure partners with IRCTC to offer food delivery at 100+ railway stations across India

EatSure is revolutionizing the dining experience during train journeys by introducing a new feature...

FMCG companies and Kirana stores gear up for summer: Dairy and beverage sales spike across India

Cities throughout India are experiencing the onset of the early summer season, marked by...
× Drop a, Hi?