The Taj Mahal Hotel has taken a remarkable step towards inclusivity by introducing Braille menus across all its dining establishments. This initiative aims to provide a dignified and independent dining experience for visually impaired guests.
Taj introduces menus at event Varq
The launch was marked by an event at Varq, the hotel’s award-winning modern Indian restaurant, where celebrated artist Anjolie Ela Menon was the guest of honour. Visually impaired women from the National Association for the Blind India’s Centre for Blind Women and Disability Studies also attended.
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According to Indian Retailer, Anmol Ahluwalia, Area Director – Operations and General Manager at Taj Mahal, New Delhi, stated, “At Taj, we believe that hospitality should be an enriching experience for everyone. Our commitment to diversity, equity, and inclusion is reflected in various aspects of our hospitality, ensuring personalised and thoughtful service for guests from all walks of life. The introduction of Braille menus at our much-loved restaurants further strengthens our dedication to providing a dignified and empowering dining experience for all patrons. We hope to create memorable dining moments that resonate with our values of warmth and respect for each guest’s unique needs.”
Taj Hotel launches Blind Bakes Cafe
This initiative aligns with the hotel’s broader commitment to inclusivity. Earlier this year, the hotel launched Blind Bakes Cafe, a collaborative project with the NAB India Centre for Blind Women and Disability Studies, empowering visually impaired women through culinary and housekeeping training.
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With Braille menus, the Taj Mahal Hotel aims to inspire similar innovations in the luxury sector, emphasising design, technology, training, and supportive infrastructure to accommodate diverse needs.